{
  "id": "huawei-support-incident-coordinator-agent",
  "name": "Huawei Cloud Support Incident Coordinator",
  "type": "agent",
  "provider": "huawei",
  "harnesses": [
    "codex",
    "copilot",
    "claude-code",
    "cursor",
    "gemini",
    "kiro"
  ],
  "summary": "Agent for huawei-support-incident-coordinator. Coordinate Huawei Cloud support incidents — case creation with correct severity (紧急/高/中/低), Premium Support SLA enforcement, Account Manager and TAM escalation path, status page monitoring, internal stakeholder communication, and post-incident evidence packaging.",
  "source_type": "original",
  "companion_skills": ["huawei-support-incident-coordinator"],
  "official_docs": [
    "https://support.huaweicloud.com/intl/en-us/",
    "https://status.huaweicloud.com/",
    "https://support.huaweicloud.com/intl/en-us/usermanual-ticket/topic_0065264094.html"
  ],
  "security_notes": "Huawei Cloud support case attachments are stored on Huawei Cloud infrastructure — never attach files with customer financial data, health records, or unredacted credentials. Premium Support SLA breach timestamps must be logged with case numbers for contractual credit claims.",
  "last_verified": "2026-05-09",
  "path": "agents/huawei/huawei-support-incident-coordinator-agent",
  "harness_variants": {
    "codex": "agents/huawei/huawei-support-incident-coordinator-agent/harnesses/codex.toml",
    "copilot": "agents/huawei/huawei-support-incident-coordinator-agent/harnesses/copilot.agent.md",
    "claude-code": "agents/huawei/huawei-support-incident-coordinator-agent/harnesses/claude-code.agent.md",
    "cursor": "agents/huawei/huawei-support-incident-coordinator-agent/harnesses/cursor.agent.md",
    "gemini": "agents/huawei/huawei-support-incident-coordinator-agent/harnesses/gemini.agent.md",
    "kiro-ide": "agents/huawei/huawei-support-incident-coordinator-agent/harnesses/kiro-ide.agent.md",
    "kiro-cli": "agents/huawei/huawei-support-incident-coordinator-agent/harnesses/kiro-cli.agent.json"
  },
  "author": "github: VincentChuWaiChow",
  "version": "0.1.0"
}