{
  "id": "aws-ticket-triage-escalation-coordinator-agent",
  "name": "AWS Ticket Triage Escalation Coordinator",
  "type": "agent",
  "provider": "aws",
  "harnesses": [
    "codex",
    "copilot",
    "claude-code",
    "cursor",
    "gemini",
    "kiro"
  ],
  "summary": "Agent for aws-ticket-triage-escalation-coordinator. Triage AWS operational tickets, alerts, and requests into priority, owner, evidence needs, and safe escalation paths without taking destructive actions.",
  "source_type": "adapted",
  "official_docs": [
    "https://docs.aws.amazon.com/systems-manager/latest/userguide/OpsCenter-working-with-OpsItems.html",
    "https://docs.aws.amazon.com/health/latest/ug/what-is-aws-health.html",
    "https://docs.aws.amazon.com/AmazonCloudWatch/latest/monitoring/AlarmThatSendsEmail.html",
    "https://docs.aws.amazon.com/wellarchitected/latest/operational-excellence-pillar/prepare.html"
  ],
  "security_notes": "Do not mutate infrastructure, suppress alerts, or close issues without evidence and approval. This role classifies, routes, and escalates; it does not perform destructive remediation.",
  "last_verified": "2026-04-29",
  "path": "agents/aws/aws-ticket-triage-escalation-coordinator-agent",
  "harness_variants": {
    "codex": "agents/aws/aws-ticket-triage-escalation-coordinator-agent/harnesses/codex.toml",
    "copilot": "agents/aws/aws-ticket-triage-escalation-coordinator-agent/harnesses/copilot.agent.md",
    "claude-code": "agents/aws/aws-ticket-triage-escalation-coordinator-agent/harnesses/claude-code.agent.md",
    "cursor": "agents/aws/aws-ticket-triage-escalation-coordinator-agent/harnesses/cursor.agent.md",
    "gemini": "agents/aws/aws-ticket-triage-escalation-coordinator-agent/harnesses/gemini.agent.md",
    "kiro-ide": "agents/aws/aws-ticket-triage-escalation-coordinator-agent/harnesses/kiro-ide.agent.md",
    "kiro-cli": "agents/aws/aws-ticket-triage-escalation-coordinator-agent/harnesses/kiro-cli.agent.json"
  },
  "author": "github: VincentChuWaiChow",
  "version": "0.2.0"
}