export declare enum TICKET_PRIORITY {
    LOW = 1,
    NORMAL = 2,
    HIGH = 3,
    URGENT = 4
}
export declare enum TICKET_STATUS {
    PENDING = 1,
    OPEN = 2,
    RESOLVE = 3,
    CLOSE = 4,
    FORCE_CLOSE = 5
}
export declare enum TICKET_REQUEST_TYPE {
    AGENT = 1,
    CUSTOMER = 2
}