title: Moodle
product:
  name: Moodle
  version: "3.1"
  description: The world's most customisable and trusted open-source learning management system.
author:
  name: Sander Bangma & Jun Pataleta
  company_name: Moodle Pty Ltd
  address: PO Box 303, West Perth WA 6872, Australia
  email: support@moodle.com
  website: https://docs.moodle.org
notes: ""
evaluation_methods_used: >
  This conformance report is based on the results of an accessibility audit conducted by Web Key IT on a sample of 20 key pages. These pages were selected by Web Key IT and agreed on by Moodle as representative of the overall accessibility and functionality of the Moodle learning management system (LMS).

  The evaluation was completed following the WCAG Evaluation Methodology (WCAG-EM).

  The pages were audited manually and cross-checked using a team of website evaluators to ensure that the results and comments presented are valid and comprehensive. Separate and external testing of these pages has been conducted by a group of trained testers, all with disabilities.

  The following tools and applications were used as part of the audit:

  Desktop browsers
  Google Chrome
  Internet Explorer 11
  Firefox
  Screen reader
  JAWS
  NVDA
  Other tools
  NU HTML Validator
legal_disclaimer: The information herein is provided in good faith based on Moodle 3.10 at the time of the accessibility audit and does not represent a legally binding claim. Please [contact Moodle Pty Ltd](https://moodle.com/contact/) to report any accessibility errors or conformance claim errors for re-evaluation and correction, if necessary.
chapters:
  success_criteria_level_a:
    notes: ""
    criteria:
      - num: "1.1.1"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "1.2.1"
        components:
          - name: "web"
            adherence:
              level: "supports"
              notes: >
                Moodle does not natively have audio and video content but it provides options for content creators to upload video/audio content with captions and subtitles.
                Video/audio transcripts can also be provided by content creators.
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "1.2.2"
        components:
          - name: "web"
            adherence:
              level: "supports"
              notes: Moodle provides options for content creators to attach captions to uploaded audio and video content.
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "1.2.3"
        components:
          - name: "web"
            adherence:
              level: "not-applicable"
              notes: Content creators can upload audio and video content with audio descriptions or media alternatives.
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "1.3.1"
        components:
          - name: "web"
            adherence:
              level: "supports"
              notes: ""
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "1.3.2"
        components:
          - name: "web"
            adherence:
              level: "supports"
              notes: ""
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "1.3.3"
        components:
          - name: "web"
            adherence:
              level: "partially-supports"
              notes: >
                Moodle does not solely rely on sensory characteristics.
                However, it has question types that require users to drag and drop answers to questions in a quiz.
                A disclaimer is provided to warn quiz creators that drag and drop question types are not accessible for visually impaired users.
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "1.4.1"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "1.4.2"
        components:
          - name: "web"
            adherence:
              level: "supports"
              notes: User-uploaded audio and video content are set not auto-play by default although content creators have the option to enable or disable automatic playback of audio and video content.
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "2.1.1"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "2.1.2"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "2.2.1"
        components:
          - name: "web"
            adherence:
              level: "supports"
              notes: Moodle's rich text editor supports keyboard shortcuts. These shortcuts are only active when the user is in the editing area.
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "2.2.2"
        components:
          - name: "web"
            adherence:
              level: "not-evaluated"
              notes: This has not been evaluated because Moodle does not natively contain moving, blinking, and scrolling content.
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "2.3.1"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "2.4.1"
        components:
          - name: "web"
            adherence:
              level: "supports"
              notes: >
                Skip links are supported in all main browsers, with the exception of Internet Explorer.
                With Microsoft ending its support for Internet Explorer, Moodle has ceased support for this browser from Moodle 3.10 onwards.
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "2.4.2"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "2.4.3"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "2.4.4"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "3.1.1"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "3.2.1"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "3.2.2"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "3.3.1"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "3.3.2"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "4.1.1"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "4.1.2"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
  success_criteria_level_aa:
    criteria:
      - num: "1.2.4"
        components:
          - name: "web"
            adherence:
              level: "not-applicable"
              notes: Moodle does not contain synchronised media with live audio content.
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
      - num: "1.2.5"
        components:
          - name: "web"
            adherence:
              level: "not-applicable"
              notes: Moodle does not natively have audio and video content but content creators can upload audio and video content with audio descriptions or media alternatives to these content.
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "1.4.3"
        components:
          - name: "web"
            adherence:
              level: "partially-supports"
              notes: >
                Moodle does not rely solely on colour to convey visual information.
                Though there are some known colour contrast issues:
                - Dimmed text in tables with striped rows have insufficient contrast against rows with a grey background.
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "1.4.4"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
      - num: "1.4.5"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "2.4.5"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "2.4.6"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "2.4.7"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "3.1.2"
        components:
          - name: "web"
            adherence:
              level: "not-evaluated"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "3.2.3"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "3.2.4"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "3.3.3"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
      - num: "3.3.4"
        components:
          - name: "web"
            adherence:
              level: "supports"
          - name: "electronic-docs"
            adherence:
              level: "not-applicable"
          - name: "software"
            adherence:
              level: "not-applicable"
          - name: "authoring-tool"
            adherence:
              level: "not-applicable"
  success_criteria_level_aaa:
    notes: ""
    criteria:
      - num: "1.2.6"
        components:
          - name: "web"
            adherence:
              level: "not-applicable"
              notes: Moodle does not natively have audio and video content but content creators can upload prerecorded video content with sign language.
      - num: "1.2.7"
        components:
          - name: "web"
            adherence:
              level: "not-applicable"
              notes: Moodle does not natively have audio and video content but content creators can upload prerecorded multimedia content with extended audio descriptions.
      - num: "1.2.8"
        components:
          - name: "web"
            adherence:
              level: "not-applicable"
              notes: Moodle does not natively have audio and video content but content creators can provide media alternatives for their prerecorded multimedia content.
      - num: "1.2.9"
        components:
          - name: "web"
            adherence:
              level: "not-applicable"
      - num: "1.4.6"
        components:
          - name: "web"
            adherence:
              level: "partially-supports"
              notes: >
                Text colours in Moodle usually have a contrast ratio greater than 7:1 against their background.
                There are some texts with colours that meet the minimum contrast ratio of 4.5:1 for WCAG 2.1 Level AA but do not meet the enhanced colour contrast requirement of 7:1 for WCAG 2.1 Level AAA.
      - num: "1.4.7"
        components:
          - name: "web"
            adherence:
              level: "not-applicable"
      - num: "1.4.8"
        components:
          - name: "web"
            adherence:
              level: "supports"
      - num: "1.4.9"
        components:
          - name: "web"
            adherence:
              level: "supports"
              notes: ""
      - num: "2.1.3"
        components:
          - name: "web"
            adherence:
              level: "supports"
      - num: "2.2.3"
        components:
          - name: "web"
            adherence:
              level: "supports"
      - num: "2.2.4"
        components:
          - name: "web"
            adherence:
              level: "not-applicable"
      - num: "2.2.5"
        components:
          - name: "web"
            adherence:
              level: "partially-supports"
      - num: "2.3.2"
        components:
          - name: "web"
            adherence:
              level: "not-applicable"
              notes: ""
      - num: "2.4.8"
        components:
          - name: "web"
            adherence:
              level: "supports"
      - num: "2.4.9"
        components:
          - name: "web"
            adherence:
              level: "partially-supports"
              notes: >
                Most links are uniquely identifiable by the link text only. However, some known areas where the link purpose cannot be determined by the link text only are:
                - Edit, delete, reply links in a list of posts within a forum discussion
                - The letter links for filtering a list of users by first name or surname do not make sense out of context.
      - num: "2.4.10"
        components:
          - name: "web"
            adherence:
              level: "supports"
              notes: Drupal provides heading elements at the beginning of each section of content.
      - num: "3.1.3"
        components:
          - name: "web"
            adherence:
              level: "not-evaluated"
      - num: "3.1.4"
        components:
          - name: "web"
            adherence:
              level: "partially-supports"
              notes: >
                Abbreviations in Moodle's language strings such as KB, MB, PDF, Doc, etc., are not enclosed in <abbr> tags nor auto-linked to a dictionary definition.
                However, there is a mechanism that can enable auto-linking of user-generated content to a glossary.
      - num: "3.1.5"
        components:
          - name: "web"
            adherence:
              level: "supports"
              notes: >
                Moodle's language strings in its user interface are aimed to be descriptive and concise.
                It also has several language packs that can be downloaded and installed for sites that have children as the primary users.
      - num: "3.1.6"
        components:
          - name: "web"
            adherence:
              level: "not-evaluated"
      - num: "3.2.5"
        components:
          - name: "web"
            adherence:
              level: "supports"
      - num: "3.3.5"
        components:
          - name: "web"
            adherence:
              level: "partially-supports"
              notes: Context-sensitive help is provided for input elements in forms where the label may not be sufficient to explain the purpose of the input element.
      - num: "3.3.6"
        components:
          - name: "web"
            adherence:
              level: "supports"
              notes: >
                Form validation mechanisms are provided to allow users to correct their inputs when completing a form.
                Confirmation dialogues or pages are also present to prevent users from accidentally performing an irreversible action (e.g. data deletion, etc).
  functional_performance_criteria:
    notes: Not applicable.
    criteria:
      - num: "302.1"
        components:
          - name: "none"
            adherence:
              level: "does-not-support"
              notes: Partial compliance as per the remarks in the Success Criterion listed above. Form elements often do not have labels.
      - num: "302.2"
        components:
          - name: "none"
            adherence:
              level: "supports"
              notes: Screen magnification users are supported.
      - num: "302.3"
        components:
          - name: "none"
            adherence:
              level: "does-not-support"
              notes: Partial compliance as per the remarks in the Success Criterion listed above. Color alone is not used to convey information.
      - num: "302.4"
        components:
          - name: "none"
            adherence:
              level: "not-applicable"
      - num: "302.5"
        components:
          - name: "none"
            adherence:
              level: "not-applicable"
      - num: "302.6"
        components:
          - name: "none"
            adherence:
              level: "not-applicable"
      - num: "302.7"
        components:
          - name: "none"
            adherence:
              level: "does-not-support"
              notes: Limitations for keyboard only users as per the remarks in the Success Criterion listed above. There are still a few keyboard traps.
      - num: "302.8"
        components:
          - name: "none"
            adherence:
              level: "supports"
              notes: No limits for strength.
      - num: "302.9"
        components:
          - name: "none"
            adherence:
              level: "not-applicable"
  # Chapter 4
  hardware:
    notes: "Hardware accessibility criteria is not applicable."
  # Chapter 5
  software:
    notes: "Software accessibility criteria is not applicable."
  # Chapter 6
  support_documentation_and_services:
    notes: ""
    criteria:
      - num: "602.2"
        components:
          - name: "none"
            adherence:
              level: "not-applicable"
      - num: "602.4"
        components:
          - name: "none"
            adherence:
              level: "not-applicable"
      - num: "603.2"
        components:
          - name: "none"
            adherence:
              level: "not-applicable"
      - num: "603.3"
        components:
          - name: "none"
            adherence:
              level: "not-applicable"