import { MediaType } from '../enum/media-type';
import { SLAIndicatorType } from '../enum/sla-warning';
import { AttachmentType, InlineImageType } from './attachment-type';
export interface ContactData {
    contactId: string;
    caseId?: string;
    media: Exclude<MediaType, MediaType.EMAIL>;
    isOutbound?: boolean;
    isSelected: boolean;
    contactMode: string;
    customerName?: string;
    customerId?: string;
    contactStatus: string;
    skillOrQueueId?: string;
    skillOrQueueName: string;
    channelName?: string;
    contactReceivedTime: string;
    showBadge?: boolean;
    isDocked?: boolean;
    callType?: string;
    interactionId?: string;
    refusalTimeOut?: number;
    attachments?: Array<AttachmentType>;
    isContactRejected?: boolean;
    expandedViewDetails?: boolean;
    isContactAccepted?: boolean;
    customerCardUrl?: string;
    hasUnreadMessage?: boolean;
    customerMessageUpdatedAt?: Date;
    createdAt?: string;
    slaIndicator?: SLAIndicatorType;
    isCommitmentReminder?: boolean;
    currentContactState?: string;
    startDate?: string;
    threadId?: string;
    isPrivate?: boolean;
    isAssignedToAgentInbox?: boolean;
    inlineImages?: Array<InlineImageType>;
    isImageTypeNotSupported?: boolean;
    elevatedFrom?: string;
    wysiwygEnabled?: boolean;
    realExternalPlatformId?: string;
    isAudioRecordingRemoved?: boolean;
    isRecordingInProgress?: boolean;
    finalState?: boolean;
    otherInformationNewFormat?: string;
    receivedInInboxTime: string;
    externalCustomerId?: string;
    smartReachTransactionId?: string;
}