/** * Enum for Interaction Search status */ export declare enum InteractionSearchStatus { /** * Initial Case Status when the contact is accepted by agent */ NEW = "new", /** * Contact is being handled by agent */ OPEN = "open", /** * The communication is still in progress for the contact */ PENDING = "pending", /** * The contact is escalated to some other agent */ ESCALATED = "escalated", /** * The contact is resolved after communication */ RESOLVED = "resolved", /** * The contact is closed when there is no further communication */ CLOSED = "closed" }