# Gentle Reminder — Good Customer Example

**Scenario:** Acme Corp, USD 1,200 invoice, 18 days past due. Paid on time in 5 of 5 prior invoices.

**Score:** `good-payer` · **Tone:** Gentle

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**Subject:** Quick reminder: Invoice #1042 for USD 1,200

Hi Sarah,

Just a quick note — Invoice #1042 for USD 1,200 was due on April 9 and I haven't seen payment come through yet.

I know things get busy — if it's already on its way, please disregard! If not, here's the link to pay online: [Pay Invoice #1042 — USD 1,200]

Thanks so much, and let me know if anything looks off on the invoice.

[Owner name]

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**Why this works:**
- Opens with assumption of oversight, not accusation
- Gives an easy out ("if it's already on its way")
- Single call to action — one payment link
- Short. No lecture, no policy statement.