# Firm Reminder — Repeat Late Payer Example

**Scenario:** Smith LLC, USD 450 invoice, 47 days past due. Paid late in 3 of last 4 invoices.

**Score:** `repeat-late` · **Tone:** Firm

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**Subject:** Past due notice: Invoice #1038 — USD 450 (47 days overdue)

Hi Tom,

Invoice #1038 for USD 450 is now 47 days past due. The original due date was March 11.

Please remit payment by May 2. You can pay online here: [Pay Invoice #1038 — USD 450]

If there's a question about this invoice, reply to this email and I'll sort it out quickly.

[Owner name]

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**Why this works:**
- States the facts directly: amount, invoice number, days overdue, original due date
- One clear deadline in the body
- Leaves a professional out ("if there's a question") without being apologetic
- Single call to action — one payment link
- Firm but professional — no threats, no caps
