import { O } from 'ts-toolbelt';
import * as clientEntities from './types/clientEntities';
import * as serverEntities from './types/serverEntities';
import { DirectResponse, IncomingWelcomeMessagePush, Push, Request } from './types/frames';
export declare const parseIncomingWelcomeMessagePush: (payload: IncomingWelcomeMessagePush['payload']) => {
    id: string;
    event: clientEntities.PredictedWelcomeMessageEvent;
};
export declare const parseForm: (form: {
    id: string;
    fields: serverEntities.FormField[];
}) => {
    id: string;
    fields: clientEntities.FormField[];
};
export declare const parsePush: (push: Push) => {
    action: "chat_deactivated";
    payload: {
        chatId: string;
    };
} | {
    action: "chat_properties_deleted";
    payload: {
        chatId: string;
        properties: Record<string, string[]>;
    };
} | {
    action: "chat_properties_updated";
    payload: {
        chatId: string;
        properties: serverEntities.Properties;
    };
} | {
    action: "chat_transferred";
    payload: {
        reason: "manual";
        requesterId: string | undefined;
        chatId: string;
        threadId: string;
        transferredTo: {
            groupIds?: number[] | undefined;
            agentIds?: number[] | undefined;
        };
        queue: {
            queuedAt: string;
            position: number;
            waitTime: number;
        } | null;
    } | {
        reason: "routing.inactive" | "routing.assigned";
        chatId: string;
        threadId: string;
        transferredTo: {
            groupIds?: number[] | undefined;
            agentIds?: number[] | undefined;
        };
        queue: {
            queuedAt: string;
            position: number;
            waitTime: number;
        } | null;
    };
} | {
    action: "customer_side_storage_updated";
    payload: {
        customer_side_storage: serverEntities.SideStorage;
    };
} | {
    action: "customer_disconnected";
    payload: {
        reason: "access_token_expired" | "connection_timeout" | "customer_banned" | "customer_temporarily_blocked" | "inactivity_timeout" | "internal_error" | "license_expired" | "license_not_found" | "misdirected_connection" | "product_version_changed" | "service_temporarily_unavailable" | "too_many_connections" | "too_many_unauthorized_connections" | "unsupported_version" | "logged_out_remotely";
        data?: any;
    };
} | {
    action: "customer_updated";
    payload: {
        name?: string | undefined;
        email?: string | undefined;
        avatar?: string | undefined;
        sessionFields?: clientEntities.CustomerSessionFields | undefined;
        id: string;
    };
} | {
    action: "event_properties_deleted";
    payload: {
        chatId: string;
        threadId: string;
        eventId: string;
        properties: Record<string, string[]>;
    };
} | {
    action: "event_properties_updated";
    payload: {
        chatId: string;
        threadId: string;
        eventId: string;
        properties: serverEntities.Properties;
    };
} | {
    action: "event_updated";
    payload: {
        chatId: string;
        threadId: string;
        event: clientEntities.Event | null;
    };
} | {
    action: "events_marked_as_seen";
    payload: {
        chatId: string;
        userId: string;
        seenUpTo: string;
    };
} | {
    action: "greeting_accepted";
    payload: {
        uniqueId: string;
    };
} | {
    action: "greeting_canceled";
    payload: {
        uniqueId: string;
    };
} | {
    action: "groups_status_updated";
    payload: {
        groups: {
            id: number;
            status: serverEntities.GroupStatus;
        }[];
    };
} | {
    action: "incoming_chat";
    payload: {
        chat: {
            thread: clientEntities.Thread;
            id: string;
            access: clientEntities.Access;
            users: clientEntities.ChatUser[];
            properties: serverEntities.Properties;
            eventsSeenUpToMap: clientEntities.EventsSeenUpToMap;
        };
    };
} | {
    action: "incoming_event";
    payload: {
        chatId: string;
        event: clientEntities.Event | null;
    };
} | {
    action: "incoming_greeting";
    payload: clientEntities.Greeting;
} | {
    action: "incoming_multicast";
    payload: {
        type?: string | undefined;
        content: any;
    };
} | {
    action: "incoming_rich_message_postback";
    payload: {
        userId: string;
        chatId: string;
        threadId: string;
        eventId: string;
        postback: {
            id: string;
            toggled: boolean;
        };
    };
} | {
    action: "incoming_typing_indicator";
    payload: {
        chatId: string;
        typingIndicator: {
            authorId: string;
            isTyping: boolean;
        };
    };
} | {
    action: "incoming_thinking_indicator";
    payload: {
        description?: string | undefined;
        title?: string | undefined;
        customId?: string | undefined;
        chatId: string;
        threadId: string;
        authorId: string;
        sentAt: string;
    };
} | {
    action: "incoming_event_preview";
    payload: {
        chatId: string;
        threadId: string;
        event: clientEntities.Event | null;
    };
} | {
    action: "incoming_welcome_message";
    payload: {
        id: string;
        event: clientEntities.PredictedWelcomeMessageEvent;
    };
} | {
    action: "queue_position_updated";
    payload: {
        chatId: string;
        threadId: string;
        queue: {
            position: number;
            waitTime: number;
        };
    };
} | {
    action: "thread_properties_deleted";
    payload: {
        chatId: string;
        threadId: string;
        properties: Record<string, string[]>;
    };
} | {
    action: "thread_properties_updated";
    payload: {
        chatId: string;
        threadId: string;
        properties: serverEntities.Properties;
    };
} | {
    action: "user_added_to_chat";
    payload: {
        chatId: string;
        user: clientEntities.ChatUser;
        present: boolean;
    };
} | {
    action: "user_removed_from_chat";
    payload: {
        chatId: string;
        userId: string;
        reason: "chat_deactivated" | "disconnected" | "manual" | "signed_out" | "remotely_signed_out" | "deleted" | "inactive" | "other";
    };
};
export declare const parseResponse: ({ request, response, }: {
    request: O.Pick<Request, 'action' | 'payload'>;
    response: DirectResponse;
}) => {
    action: "accept_greeting";
    payload: Readonly<{
        readonly success: true;
    }>;
} | {
    action: "cancel_greeting";
    payload: Readonly<{
        readonly success: true;
    }>;
} | {
    action: "delete_chat_properties";
    payload: Readonly<{
        readonly success: true;
    }>;
} | {
    action: "delete_event_properties";
    payload: Readonly<{
        readonly success: true;
    }>;
} | {
    action: "delete_thread_properties";
    payload: Readonly<{
        readonly success: true;
    }>;
} | {
    action: "get_chat";
    payload: {
        thread: clientEntities.Thread | null;
        id: string;
        access: clientEntities.Access;
        users: clientEntities.ChatUser[];
        properties: serverEntities.Properties;
        eventsSeenUpToMap: clientEntities.EventsSeenUpToMap;
    };
} | {
    action: "get_customer";
    payload: {
        type: "customer";
        id: string;
        name?: string | undefined;
        email?: string | undefined;
        avatar?: string | undefined;
        sessionFields: clientEntities.CustomerSessionFields;
        statistics: {
            chatsCount: number;
            threadsCount: number;
            visitsCount: number;
            pageViewsCount: number;
            greetingsShownCount: number;
            greetingsAcceptedCount: number;
        };
    };
} | {
    action: "get_form";
    payload: {
        enabled: false;
    } | {
        form: {
            id: string;
            fields: clientEntities.FormField[];
        };
        enabled: true;
    };
} | {
    action: "get_url_info";
    payload: clientEntities.UrlInfo;
} | {
    action: "list_chats";
    payload: {
        chatsSummary: clientEntities.ChatSummary[];
        totalChats: number;
        users: clientEntities.ChatUser[];
        previousPageId: string | null;
        nextPageId: string | null;
    };
} | {
    action: "list_group_statuses";
    payload: Record<number, serverEntities.GroupStatus>;
} | {
    action: "list_threads";
    payload: {
        threads: clientEntities.Thread[];
        previousPageId: string | null;
        nextPageId: string | null;
    };
} | {
    action: "login";
    payload: {
        greeting?: clientEntities.Greeting | undefined;
        dynamicConfig: serverEntities.DynamicConfig;
        customer: {
            type: "customer";
            id: string;
            name?: string | undefined;
            email?: string | undefined;
            avatar?: string | undefined;
            sessionFields: clientEntities.CustomerSessionFields;
            statistics: {
                chatsCount: number;
                threadsCount: number;
                visitsCount: number;
                pageViewsCount: number;
                greetingsShownCount: number;
                greetingsAcceptedCount: number;
            };
        };
        availability: clientEntities.AvailabilityStatus;
        chats: {
            id: string;
            active: boolean | undefined;
            hasUnreadEvents: boolean;
        }[];
    };
} | {
    action: "mark_events_as_seen";
    payload: Readonly<{
        readonly success: true;
    }>;
} | {
    action: "request_welcome_message";
    payload: {
        id: string;
        predictedAgent: clientEntities.PredictedAgent['agent'] & {
            botType: 'chatbot' | 'ai_agent';
        };
        queue: boolean;
    };
} | {
    action: "send_sneak_peek";
    payload: Readonly<{
        readonly success: true;
    }>;
} | {
    action: "set_customer_session_fields";
    payload: Readonly<{
        readonly success: true;
    }>;
} | {
    action: "send_greeting_button_clicked";
    payload: Readonly<{
        readonly success: true;
    }>;
} | {
    action: "send_rich_message_postback";
    payload: Readonly<{
        readonly success: true;
    }>;
} | {
    action: "update_chat_properties";
    payload: Readonly<{
        readonly success: true;
    }>;
} | {
    action: "update_customer";
    payload: Readonly<{
        readonly success: true;
    }>;
} | {
    action: "update_customer_page";
    payload: Readonly<{
        readonly success: true;
    }>;
} | {
    action: "update_event_properties";
    payload: Readonly<{
        readonly success: true;
    }>;
} | {
    action: "update_thread_properties";
    payload: Readonly<{
        readonly success: true;
    }>;
};
export declare const parseServerError: (error: {
    type: string;
    message: string;
}) => {
    code: string;
    message: string;
};
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