INC-2407
Eval drift after prompt sync
Regression detected in support intent resolution after a template update reached production.
Confidence drop
-4.8%
Against seven-day baseline
Affected flows
12
Mostly billing triage
Rollback ETA
08m
Gate can auto-close
1
14:02
Template sync released
Prompt bundle v31 moved to production support lane.
2
14:09
Eval canary failed
Billing cancellation intents dropped below threshold.
3
14:18
Rollback prepared
Previous prompt bundle is staged for controlled reactivation.