[
  {
    "SubscriberId": 12345,
    "DeviceId": "CLXN123",
    "CallType": "InBound",
    "Status": "Resolved",
    "RootCause": "Wi-Fi, Hardware",
    "SubRootCause": "Wi-Fi interference, Faulty Device",
    "Notes": "Free text input"
  },
  {
    "SubscriberId": 12345,
    "DeviceId": "CLXN123",
    "CallType": "InBound",
    "Status": "Resolved",
    "RootCause": "Wi-Fi, Hardware",
    "SubRootCause": "Wi-Fi interference, Faulty Device",
    "Notes": "Free text input"
  }
]