import type { Bot } from '../bots/types'
import type { Department } from '../departments/types'

export type ServiceType =
  | 'whatsapp'
  | 'email'
  | 'webchat'
  | 'sms-wavy'
  | 'telegram'
  | 'instagram'
  | 'reclame-aqui'
  | 'whatsapp-remote'
  | 'whatsapp-business'
  | 'facebook-messenger'
  | 'google-business-message'

export type ServiceConnectionStatus = {
  isSyncing?: boolean
  isConnected?: boolean
  isStarting?: boolean
  isStarted?: boolean
  batteryLevel?: number
  isCharging?: boolean
  isConflicted?: boolean
  isLoading?: boolean
  isOnChatPage?: boolean
  enteredQrCodePageAt?: string
  disconnectedAt?: string
  isOnQrPage?: boolean
  isPhoneAuthed?: boolean
  isPhoneConnected?: boolean
  isQrCodeExpired?: boolean
  isHosted?: boolean
  isWaitingForPhoneInternet?: boolean
  isWebConnected?: boolean
  isWebSyncing?: boolean
  isLidMigrated?: boolean
  mode?: string
  myId?: string
  myLidId?: string
  myName?: string
  myNumber?: string
  needsCharging?: boolean
  qrCodeExpiresAt?: number
  qrCodeUrl?: string | null
  state?: string
  timestamp?: string
}

export type ServiceData = {
  // ─── Common ───────────────────────────────────────────────────────────────
  token?: string
  myId?: string
  syncCount?: number
  readReceipts?: boolean
  markComposingBeforeSend?: boolean
  lastSyncAt?: string
  lastDisconnectedAt?: string
  lastMessageTimestamp?: string
  isManuallyDisconnected?: boolean
  notifiedServiceDisconnectionAt?: string
  status?: ServiceConnectionStatus

  // ─── WhatsApp / WhatsApp Remote ───────────────────────────────────────────
  phone?: string
  phoneWhatsapp?: string
  provider?: string
  appName?: string
  syncFlowDone?: boolean

  // ─── WhatsApp Business ────────────────────────────────────────────────────
  pageId?: string
  businessId?: string
  numberId?: string
  /** WhatsApp Business API provider: positus, 360Dialog, meta, or gupshup. */
  providerType?: 'positus' | '360Dialog' | 'meta' | 'gupshup' | null
  hub360PartnerId?: string

  // ─── Telegram ─────────────────────────────────────────────────────────────
  nameTelegram?: string

  // ─── Email ────────────────────────────────────────────────────────────────
  /** Email service provider. */
  service?: 'Gmail' | 'Outlook365' | 'Godaddy' | 'GSuite' | 'Hotmail' | 'other' | null
  auth?: { user: string; pass?: string }
  imap?: { host: string; port: number; syncFrom: number }
  smtp?: { host: string; port: number; ignoreTLS?: boolean; requireTLS?: boolean }
  includeSpamTrash?: boolean
  microsoft?: {
    token_type: string
    scope: string
    expires_in: number
    ext_expires_in: number
    access_token: string
    refresh_token: string
    refreshedAt: string
  }

  // ─── SMS Wavy ─────────────────────────────────────────────────────────────
  smsWavy?: { sync: boolean }

  // ─── Webchat ──────────────────────────────────────────────────────────────
  nameWebchat?: string
  filePerfilWebchat?: {
    base64Url: string
    mimetype: string
    fileName: string
  }
  webchat?: Record<string, unknown>

  // ─── Other ────────────────────────────────────────────────────────────────
  driverId?: string
  apiURL?: string
  error?: unknown
  googleBusiness?: unknown
}

export type ServiceInternalData = {
  id?: string
  appToken?: string
  partnerToken?: string
  apiKey?: string
  webchat?: {
    id: string
    token: string
    password: string
    username: string
  }
  user?: string
  pass?: string
  clientId?: string
  clientSecret?: string
  securityToken?: string
  token?: {
    accessToken: string
    tokenType: string
    expiresAt: number
    scope: string
    rateLimit: number
    licenseStartAt: string
    licenseId: number
    organizationId: string
  }
  localStorage?: Record<string, string>
  envInfo?: Record<string, unknown>
  mmlite?: string
} | null

export type ServiceSettings = {
  readReceipts?: boolean
  markComposingBeforeSend?: boolean
  blockMessageRulesActive?: boolean
  unblockByReceiveMessage?: boolean
  shouldOpenTicketForGroups?: boolean
  reactionsEnabled?: boolean
  tokenSandBox360?: string
  lowLevel?: boolean
  cloudApi?: boolean
  keepOnline?: boolean
  allowScanAnotherNumber?: boolean
  contactsSyncDisabled?: boolean
  legacyMessageIds?: boolean
  ackChangeTimeout?: number
  fallbackMessagesCheckerInterval?: number
  disableMessagesChecker?: boolean
  disableFallbackMessagesChecker?: boolean
  syncDelay?: number
  lowLevelContactCheckerDelay?: number
  lowLevelStatusConnectedDelay?: number
  widget?: Record<string, unknown>
}

/** WhatsApp Business API health status (WABA only). */
export type ServiceHealth = {
  /** e.g. `'AVAILABLE'` | `'LIMITED'` | `'BLOCKED'` */
  status: string
  /** e.g. `'ALLOWED'` | `'BLOCKED'` | `'LIMITED'` */
  canSendMessage: string
  /** e.g. `'HIGH'` | `'MEDIUM'` | `'LOW'` */
  qualityRating: string
  info: string
  errors: { description: string; solution: string }[]
}

export type Service = {
  id: string
  name: string
  type: ServiceType
  data: ServiceData
  internalData: ServiceInternalData
  settings: ServiceSettings
  health: ServiceHealth | null
  accountId: string
  defaultDepartmentId: string | null
  botId: string | null
  archivedAt: string | null
  createdAt: string
  updatedAt: string
  deletedAt: string | null
  // relationships
  bot?: Bot | null
  defaultDepartment?: Department | null
}

export type ServiceRelationships = 'bot' | 'defaultDepartment'

export type CreateServicePayload = {
  name: string
  type: ServiceType
  data?: ServiceData
  settings?: ServiceSettings
  defaultDepartmentId?: string
  botId?: string
}

export type UpdateServicePayload = {
  name?: string
  data?: ServiceData
  settings?: ServiceSettings
  defaultDepartmentId?: string | null
  botId?: string | null
  archivedAt?: string | null
}