# Get call log (Salesforce)

Operation ID: `connectors.salesforceGetCallLog`

Get call log via Salesforce. Returns a SalesforceCallLog record.

## Public method

`getCallLog`

Signature: `connectors.salesforce.createClient(config).getCallLog(body)`

Return type: `Promise<SalesforceGetCallLogResult>`

## Authentication

Classification: **AUTHENTICATED**

Schemes: `bearerAuth`

## Prerequisites

None documented.

## HTTP

`POST /connectors/salesforce/get-call-log`

## Path parameters

None.

## Query parameters

None.

## Body parameters

| Name | Type | Required | Format | Allowed values | Default | Nullable | Description |
|---|---|---:|---|---|---|---:|---|
| `body` | [`SalesforceGetCallLogRequest`](../models/SalesforceGetCallLogRequest.md) | Yes |  |  |  | No |  |

Request model: [`SalesforceGetCallLogRequest`](../models/SalesforceGetCallLogRequest.md)

## Request example

```json
{
  "api_key": "example-api-key",
  "api_secret": "example-api-key",
  "call_log_id": "12345",
  "client_id": "12345",
  "client_secret": "example-client-secret",
  "environment": "dev",
  "mode": "sandbox",
  "password": "example-password",
  "username": "example-username"
}
```

## Success responses

| Status | Shape | Content type | Description |
|---|---|---|---|
| `200` | [`SalesforceCallLog`](../models/SalesforceCallLog.md) | application/json | Successful response |

## Success response examples

### 200

```json
{
  "call_duration": 1,
  "call_duration_formatted": "example-call-duration-formatted",
  "call_type": "example-call-type",
  "called": "example-called",
  "caller": "example-caller",
  "campaign": "example-campaign",
  "campaign_name": "Example Name",
  "conversation_id": "12345",
  "cost": 1,
  "created_date": "example-created-date",
  "environment": "example-environment",
  "id": "12345",
  "name": "Example Name",
  "notes": "example-notes",
  "patient_engagement_segment": "example-patient-engagement-segment",
  "patient_engagement_segment_name": "Example Name",
  "started": "example-started",
  "status": "example-status",
  "termination_reason": "example-termination-reason",
  "transcription": "example-transcription",
  "type": "example-type",
  "vendor": "example-vendor"
}
```

## Common errors

| Status | Shape | Content type | Description |
|---|---|---|---|
| `400` | [`StandardErrorResponse`](../models/StandardErrorResponse.md) | application/json | Connector validation rejected the payload, or a required field was missing or of the wrong type. |
| `401` | [`StandardErrorResponse`](../models/StandardErrorResponse.md) | application/json | The HealthCloud bearer token is missing or invalid, or the vendor rejected the supplied connector credentials. |
| `500` | [`StandardErrorResponse`](../models/StandardErrorResponse.md) | application/json | The connector failed unexpectedly. |
| `502` | [`StandardErrorResponse`](../models/StandardErrorResponse.md) | application/json | The vendor returned an application or transport-level failure. |
| `504` | [`StandardErrorResponse`](../models/StandardErrorResponse.md) | application/json | The vendor did not respond within the connector timeout. |

## Error examples

### 400 — Invalid request

```json
{
  "error": "Invalid request"
}
```

### 401 — Authorization required

```json
{
  "error": "Authorization required"
}
```

### 500 — Internal error

```json
{
  "error": "Internal error"
}
```

### 502 — Upstream vendor error

```json
{
  "error": "Upstream vendor error"
}
```

### 504 — Upstream timeout

```json
{
  "error": "Upstream timeout"
}
```

## NodeJS / TypeScript implementation

```ts
import { HCSDK } from "@healthcloudai/hc-sdk";
import type { SalesforceGetCallLogRequest } from "@healthcloudai/hc-sdk";
```

```ts
const body = {
  "api_key": "example-api-key",
  "api_secret": "example-api-key",
  "call_log_id": "12345",
  "client_id": "12345",
  "client_secret": "example-client-secret",
  "environment": "dev",
  "mode": "sandbox",
  "password": "example-password",
  "username": "example-username"
};

const result = await connectors.salesforce.createClient(config).getCallLog(body);
```

## cURL

```bash
curl -X POST \
  -H 'Authorization: Bearer <ACCESS_TOKEN>' \
  -H 'Content-Type: application/json' \
  -d '{"api_key":"example-api-key","api_secret":"example-api-key","call_log_id":"12345","client_id":"12345","client_secret":"example-client-secret","environment":"dev","mode":"sandbox","password":"example-password","username":"example-username"}' \
  'https://dev-api-connectors.health.cloud/connectors/salesforce/get-call-log'
```

## Notes

None.

## Prepared Test Console scenario

No canonical scenario is currently associated.

## Real response

No approved real integration response is currently published. Unapproved candidates are never rendered as examples.