import { SmrtCollection, SmrtObject } from '@happyvertical/smrt-core';
import { SupportActorKind, SupportCaseEventType } from '../types.js';
export declare class SupportCaseEvent extends SmrtObject {
    tenantId: string | null;
    caseId: string;
    eventType: SupportCaseEventType;
    actorKind: SupportActorKind;
    actorProfileId: string | null;
    occurredAt: Date;
    /** One-line human-readable summary for the case timeline. */
    summary: string;
    /** Structured event payload (transition from/to, rationale, evidence, …). */
    payload: string;
    getPayload(): Record<string, unknown>;
    setPayload(value: Record<string, unknown>): void;
}
export declare class SupportCaseEventCollection extends SmrtCollection<SupportCaseEvent> {
    static readonly _itemClass: typeof SupportCaseEvent;
    /** All events for a case, oldest first. */
    forCase(caseId: string, options?: {
        eventType?: SupportCaseEventType;
    }): Promise<SupportCaseEvent[]>;
}
export default SupportCaseEvent;
//# sourceMappingURL=support-case-event.d.ts.map