{{#*inline "messageFragment"}} {{#if fragment.text}} {{{nl2br fragment.text.content}}} {{/if}} {{#if fragment.image}} {{/if}} {{#if fragment.file}} Attached file: {{fragment.file.name}} {{/if}} {{#if fragment.reference}} {{fragment.reference.label}} {{/if}} {{#if fragment.url_button}} {{#if fragment.url_button.label}} {{fragment.url_button.label}} {{else}} View FAQ {{/if}} {{/if}} {{#if fragment.quick_reply_button}} {{#if fragment.quick_reply_button.custom_reply_text}} {{fragment.quick_reply_button.custom_reply_text}} {{else}} {{fragment.quick_reply_button.label}} {{/if}} {{/if}} {{#if fragment.template_content}} {{#if (eq fragment.template_content.type "carousel_card_default")}} {{#each fragment.template_content.sections as | section |}} {{#each section.parts as | part |}} {{> messageFragment fragment=part}} {{/each}} {{/each}} {{/if}} {{/if}} {{#if fragment.collection}} {{#each fragment.collection.sub_parts as | sub_part |}} {{> messageFragment fragment=sub_part}} {{/each}} {{/if}} {{/inline}} {{#if isIncludeFreshchatLink}} {{/if}}
* All Timestamps in GMT {{timezone}}
{{#each (reverse messages) as | message |}} {{!-- System message --}} {{#if (or (isTruthy message.meta_data) (eq message.message_type "system"))}} {{!-- User message --}} {{else if (and (eq message.actor_type "user") (eq message.message_type "normal"))}} {{!-- Agent message --}} {{else}} {{/if}} {{/each}}
{{#each message.message_parts as | message_part |}} {{> messageFragment fragment=message_part}} {{/each}} {{date message.created_time format="hh:mm A, Do MMM" offset=../timezoneOffset}}
{{#if (and ../user ../user.first_name)}} {{../user.first_name}} {{else}} User {{/if}}
{{#if (and ../user ../user.avatar.url)}} {{else}} {{/if}}
{{#each message.message_parts as | message_part |}}
{{> messageFragment fragment=message_part}}
{{/each}}
{{date message.created_time format="hh:mm A, Do MMM" offset=../timezoneOffset}}
{{#if (and message.actor_id (lookup ../agents message.actor_id))}} {{#with (lookup ../agents message.actor_id) as | agent |}} {{agent.first_name}} {{/with}} {{else}} Bot {{/if}}
{{#if (and message.actor_id (lookup ../agents message.actor_id))}} {{#with (lookup ../agents message.actor_id) as | agent |}} {{#if agent.avatar.url}} {{else}} {{/if}} {{/with}} {{else}} {{/if}}
{{#each message.message_parts as | message_part |}}
{{> messageFragment fragment=message_part}}
{{/each}}
{{date message.created_time format="hh:mm A, Do MMM" offset=../timezoneOffset}}
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