{
  "metadata": {
    "process": {
      "official_title": "Certificate of permanent residence",
      "alternative_titles": [
        "Issuance of certificate of permanent residence"
      ],
      "description": "Applicants may apply for a certificate stating their permanent residence, either by going to a KEP (Citizens’ Service Centre) or to the municipality in person, or by booking a digital appointment on myKEPlive, in order to be served by a KEP employee, or via gov.gr for municipalities that are on the system. Other municipalities will gradually join the system and accept applications.",
      "org_owner_is_private": false,
      "org_owner": {
        "id": "46278",
        "title": "MINISTRY OF INTERIOR"
      },
      "provision_org_owner_directory": [
        {
          "id": "528385",
          "parent_id": "46278",
          "title": {
            "el": "ΔΙΕΥΘΥΝΣΗ ΑΣΤΙΚΗΣ ΚΑΙ ΔΗΜΟΤΙΚΗΣ ΚΑΤΑΣΤΑΣΗΣ"
          },
          "active": true,
          "metadata": {
            "adminunitlevel2": "11013",
            "supervisorunitcode": "436627",
            "organizationcode": "46278"
          }
        }
      ],
      "provision_org_group_remote": [
        {
          "id": "8256",
          "title": "myKEPlive"
        }
      ],
      "provision_org_group_remote_urls": "https://www.gov.gr/ipiresies/polites-kai-kathemerinoteta/ex-apostaseos-exuperetese-politon/exuperetese-me-telediaskepse-apo-kentro-exupereteses-politon-kep",
      "provision_org_group": [
        {
          "id": "1461",
          "title": "Municipalities"
        },
        {
          "id": "9916",
          "title": "KEP (ΚΕΠ)"
        }
      ],
      "remarks": "If the application is made via myKEPlive, once the issuance of the certification by the municipality has been concluded, it will be sent to the citizen’s inbox, who will be notified by email and text message (SMS).",
      "estimated_implementation_duration": "P5D",
      "evidence_identification_type": [
        "Identification with TAXISnet codes",
        "Identification document"
      ],
      "type": "Outgoing",
      "trigger": [
        "Applied for"
      ],
      "trigger_type": [
        "Application (handwritten)",
        "Application (digital)",
        "Via video calling"
      ],
      "usage": [
        "Supporting document"
      ],
      "output_type": [
        "Document Production",
        "Digital document production"
      ],
      "source": [
        "gov.gr",
        "EU-GO (support)"
      ],
      "provided_to": [
        "Citizens"
      ],
      "tax_type": [
        "Certificates"
      ],
      "life_events": [
        "Home address and address for correspondence"
      ],
      "total_duration_steps_min": "P4DT6M",
      "total_duration_steps_max": "P4DT6M",
      "total_duration_steps_digital_min": "PT10M",
      "total_duration_steps_digital_max": "PT10M",
      "evidence_alternative_total_number": "2",
      "evidence_total_number": 1,
      "application_type": "Application",
      "application_submission_type": [
        "Submitted by the applicant (digital)",
        "Submitted by the applicant (in person or by post)"
      ],
      "application_owner": [
        "Persons"
      ],
      "application_description": "Certificate of permanent residence",
      "interval": "Requested",
      "estimated_implementation_duration_max": "P5D",
      "is_served_via_mykeplive": true
    },
    "process_conditions": [
      {
        "conditions_num_id": 1,
        "conditions_alternative": false,
        "conditions_type": "Establishment",
        "conditions_name": "Where required, permanent resident status shall be certified by the mayor or the president of the community. The relevant certificate is issued if applicants actually reside in the municipality or in the community, which they shall prove with the submission of a utility bill or a copy of their tax statement from the relevant tax office (DOY). If, on justified grounds, the status of permanent resident cannot be proved by the above supporting documents, it shall be proved by the applicants by any other suitable means of proof. The applicants’ solemn declaration cannot be used as the sole means of proof."
      },
      {
        "conditions_num_id": 2,
        "conditions_alternative": false,
        "conditions_type": "Possession of passwords to enter software",
        "conditions_name": "Access to the gov.gr portal and digital issuance of the certificate requires the possession of taxisnet passwords. If the municipality of the applicants’ permanent residence is not on the list of municipalities that provide the certificate digitally, one can obtain the certificate by booking a digital appointment at myKEPlive, in order to be served by a KEP employee, where taxisnet passwords are also required.",
        "conditions_url": "https://www.gov.gr/ipiresies/polites-kai-kathemerinoteta/dieuthunse-katoikias-kai-epikoinonias/bebaiose-monimes-katoikias"
      }
    ],
    "process_evidences": [
      {
        "evidence_num_id": 1,
        "evidence_type": 9347,
        "evidence_is_under_prerequisite": false,
        "evidence_alternative": false,
        "evidence_submission_type": [
          "Submitted by the applicant (digital)",
          "Submitted by the applicant (in person or by post)"
        ],
        "evidence_owner": [
          "Persons"
        ],
        "evidence_description": "A copy of your income tax declaration, form E1",
        "evidence_related_url": "https://www.gov.gr/ipiresies/polites-kai-kathemerinoteta/dieuthunse-katoikias-kai-epikoinonias/bebaiose-monimes-katoikias",
        "evidence_title": "Proof of Residence"
      },
      {
        "evidence_num_id": 2,
        "evidence_type": 9347,
        "evidence_is_under_prerequisite": false,
        "evidence_alternative": true,
        "evidence_alternative_of_selector": "1",
        "evidence_alternative_of": 1,
        "evidence_submission_type": [
          "Submitted by the applicant (digital)",
          "Submitted by the applicant (in person or by post)"
        ],
        "evidence_owner": [
          "Persons"
        ],
        "evidence_description": "A copy of your tax return form for the past financial year",
        "evidence_related_url": "https://www.gov.gr/ipiresies/polites-kai-kathemerinoteta/dieuthunse-katoikias-kai-epikoinonias/bebaiose-monimes-katoikias",
        "evidence_title": "Proof of Residence"
      },
      {
        "evidence_num_id": 3,
        "evidence_type": 9347,
        "evidence_is_under_prerequisite": false,
        "evidence_alternative": true,
        "evidence_alternative_of_selector": "1",
        "evidence_alternative_of": 1,
        "evidence_submission_type": [
          "Submitted by the applicant (digital)",
          "Submitted by the applicant (in person or by post)"
        ],
        "evidence_owner": [
          "Persons"
        ],
        "evidence_description": "A recent mobile telephone or utility bill (e.g. landline bill, electricity bill, water bill, or gas bill)",
        "evidence_title": "Proof of Residence"
      }
    ],
    "process_rules": [
      {
        "rule_type": "Law",
        "rule_decision_number": "3463",
        "rule_decision_year": "2006",
        "rule_article": "279",
        "rule_description": "This article describes how permanent resident status is certified and proven. In any case, the mayor may refuse to issue the certificate, citing specific reasons.",
        "rule_gazette_doc_number": 114,
        "rule_gazette_doc_issue": "Α",
        "rule_url": "https://www.et.gr/api/DownloadFeksApi/?fek_pdf=20060100114"
      },
      {
        "rule_type": "Other",
        "rule_decision_number": "CoS 1865/2002",
        "rule_description": "This decision of the Council of State defines the place of permanent residence. More specifically, the main place of residence is the place where the family resides (family home), which has the element of stability. According to that decision, the place of employment is a means of proving permanent residence.",
        "rule_url": "http://www.adjustice.gr/webcenter/portal/ste/ypiresies/nomologies?bltId=68F0365444C3990809322BF6E65BAAC1&_afrLoop=1608209072443505#!%40%40%3F_afrLoop%3D1608209072443505%26bltId%3D68F0365444C3990809322BF6E65BAAC1%26centerWidth%3D65%2525%26leftWidth%3D0%2525%26npath%3D%252Fwebcenter%252Fportal%252Fste%252Fypiresies%252Fnomologies%26rigthWidth%3D35%2525%26showFooter%3Dfalse%26showHeader%3Dtrue%26_adf.ctrl-state%3Du0u7pdahl_54"
      },
      {
        "rule_type": "Ministerial Decision",
        "rule_decision_number": "Ministerial Decision ΔΙΑΔΠ/Ε/6984/3-4-2006 of the Minister of the Interior, Public Administration, and Decentralisation",
        "rule_decision_year": "2006",
        "rule_description": "Τhis decision states that the solemn declaration form for the above process is abolished and replaced with the correct utility bill receipt or tax return from the relevant tax office (DOY). Where permanent resident status cannot be substantiated by the above supporting documents, it may be proven by the applicant, by any appropriate means, but not solely by way of solemn declaration by the applicant.",
        "rule_gazette_doc_number": 480,
        "rule_gazette_doc_issue": "Β",
        "rule_url": "https://www.et.gr/api/DownloadFeksApi/?fek_pdf=20060200480"
      }
    ],
    "process_steps": [
      {
        "step_num_id": 1,
        "step_exit": false,
        "step_child": false,
        "step_title": "Physical identification of citizens",
        "step_official": "KEP (ΚΕΠ) employee",
        "step_implementation": "Manual Action",
        "step_duration_min": "PT1M",
        "step_duration_max": "PT1M",
        "step_description": "Competent local authority or KEP employees check the completeness of citizen identification documents in order to proceed with their physical identification."
      },
      {
        "step_num_id": 2,
        "step_exit": false,
        "step_child": false,
        "step_title": "Verification that requirements are met and supporting documents are provided",
        "step_official": "KEP (ΚΕΠ) employee",
        "step_implementation": "Inspection",
        "step_duration_min": "PT2M",
        "step_duration_max": "PT2M",
        "step_description": "KEP employees check that applicants meet the requirements and have the necessary supporting documents for the completion of the procedure."
      },
      {
        "step_num_id": 3,
        "step_exit": true,
        "step_child": true,
        "step_previous_child_selector": "2",
        "step_previous_child": 2,
        "step_title": "In case of incomplete supporting documents",
        "step_official": "KEP (ΚΕΠ) employee",
        "step_implementation": "Manual Action",
        "step_duration_min": "PT1M",
        "step_duration_max": "PT1M",
        "step_description": "If, during the supporting document verification process, it is ascertained that a supporting document is missing, incomplete, or does not meet the requirements for the issuance of a permanent residence certificate, citizens are informed and the case is concluded."
      },
      {
        "step_num_id": 4,
        "step_exit": false,
        "step_child": true,
        "step_previous_child_selector": "2",
        "step_previous_child": 2,
        "step_title": "In case of correct and complete supporting documents",
        "step_official": "KEP (ΚΕΠ) employee",
        "step_implementation": "Inspection",
        "step_duration_min": "PT1M",
        "step_duration_max": "PT1M",
        "step_description": "If, during the supporting document verification process, it is ascertained that the documents are correct and complete, the competent employee shall proceed with the procedure for transfer from another municipality."
      },
      {
        "step_num_id": 5,
        "step_exit": false,
        "step_child": false,
        "step_title": "Registering citizen information, creating a protocol and an application",
        "step_official": "KEP (ΚΕΠ) employee",
        "step_implementation": "Manual Action",
        "step_duration_min": "PT2M",
        "step_duration_max": "PT2M",
        "step_description": "KEP employees register citizen details in the on the e-kep operating system, they create the application, and they register it."
      },
      {
        "step_num_id": 6,
        "step_exit": false,
        "step_child": false,
        "step_title": "Forwarding the application and supporting documents to the competent municipality",
        "step_official": "KEP (ΚΕΠ) employee",
        "step_implementation": "Manual Action",
        "step_duration_min": "P3D",
        "step_duration_max": "P3D",
        "step_description": "KEP employees send the file, by the most convenient means available, to the municipality where the applicant is a permanent resident, in order for the certificate of permanent residence to be issued."
      },
      {
        "step_num_id": 7,
        "step_exit": true,
        "step_child": false,
        "step_title": "Delivery of a certificate of permanent residence to citizens",
        "step_official": "KEP (ΚΕΠ) employee",
        "step_implementation": "Manual Action",
        "step_duration_min": "P1D",
        "step_duration_max": "P1D",
        "step_description": "The competent department of the local municipality sends the certificate of permanent residence to the KEP and then it is delivered to citizens or it is sent to their email."
      }
    ],
    "process_steps_digital": [
      {
        "step_digital_num_id": 1,
        "step_digital_exit": false,
        "step_digital_child": false,
        "step_digital_title": "Login with taxisnet passwords",
        "step_digital_official": "Third entity software",
        "step_digital_implementation": "Data input in software",
        "step_digital_url": "https://www.gov.gr/ipiresies/polites-kai-kathemerinoteta/dieuthunse-katoikias-kai-epikoinonias/bebaiose-monimes-katoikias",
        "step_digital_duration_min": "PT2M",
        "step_digital_duration_max": "PT2M",
        "step_digital_description": "Applicants enter their taxisnet passwords in order to log into the system."
      },
      {
        "step_digital_num_id": 2,
        "step_digital_exit": false,
        "step_digital_child": false,
        "step_digital_title": "Entering data into the system",
        "step_digital_official": "Institutional software",
        "step_digital_implementation": "Data input in software",
        "step_digital_url": "https://dilosi.services.gov.gr/issue/259188657/choose_branch/",
        "step_digital_duration_min": "PT2M",
        "step_digital_duration_max": "PT2M",
        "step_digital_description": "Applicants enter the details of their permanent residence."
      },
      {
        "step_digital_num_id": 3,
        "step_digital_exit": false,
        "step_digital_child": true,
        "step_digital_previous_child_selector": "2",
        "step_digital_previous_child": 2,
        "step_digital_title": "System login success",
        "step_digital_official": "Institutional software",
        "step_digital_implementation": "Data input in software",
        "step_digital_duration_min": "PT1M",
        "step_digital_duration_max": "PT1M",
        "step_digital_description": "If the username and password are correct, the procedure will move forward."
      },
      {
        "step_digital_num_id": 4,
        "step_digital_exit": true,
        "step_digital_child": true,
        "step_digital_previous_child_selector": "2",
        "step_digital_previous_child": 2,
        "step_digital_title": "System login failure",
        "step_digital_official": "Institutional software",
        "step_digital_implementation": "Data input in software",
        "step_digital_duration_min": "PT1M",
        "step_digital_duration_max": "PT1M",
        "step_digital_description": "If the username and password are incorrect, the procedure for the issuance of a certificate of permanent residence will not move forward."
      },
      {
        "step_digital_num_id": 5,
        "step_digital_exit": false,
        "step_digital_child": false,
        "step_digital_title": "Loading address document",
        "step_digital_implementation": "Data input in software",
        "step_digital_duration_min": "PT3M",
        "step_digital_duration_max": "PT3M",
        "step_digital_description": "Applicants scan and upload a document showing their permanent residence (E1, tax return, or utility bill)."
      },
      {
        "step_digital_num_id": 6,
        "step_digital_exit": false,
        "step_digital_child": false,
        "step_digital_title": "Submission of application",
        "step_digital_official": "Institutional software",
        "step_digital_implementation": "Software action",
        "step_digital_duration_min": "PT2M",
        "step_digital_duration_max": "PT2M",
        "step_digital_description": "Once applicants have checked all the information (personal details, contact details, home details, the attached necessary supporting documents, as well as the Municipality processing the application), they submit the application."
      },
      {
        "step_digital_num_id": 7,
        "step_digital_exit": true,
        "step_digital_child": false,
        "step_digital_title": "Sending the certificate to the applicants",
        "step_digital_official": "Institutional software",
        "step_digital_implementation": "Software action",
        "step_digital_description": "Once the municipality has concluded the issuance of a certificate, it is sent to the applicants’ mailbox, and they are notified by email and text message (sms)."
      }
    ],
    "process_provision_digital_locations": [
      {
        "provision_digital_location_title": "Certificate of permanent residence",
        "provision_digital_location_url": "https://www.gov.gr/en/ipiresies/polites-kai-kathemerinoteta/dieuthunse-katoikias-kai-epikoinonias/bebaiose-monimes-katoikias",
        "provision_digital_location_description": "Access via gov.gr"
      }
    ],
    "process_useful_links": [
      {
        "useful_link_title": "KEP – Municipalities (Contact details)",
        "useful_link_url": "https://www.gsis.gr/sites/default/files/myKEPlive/Kep-Dhmoi-StoixeiaEpikoinwnias.pdf"
      },
      {
        "useful_link_title": "myKEPlive",
        "useful_link_url": "https://www.gov.gr/ipiresies/polites-kai-kathemerinoteta/ex-apostaseos-exuperetese-politon/exuperetese-me-telediaskepse-apo-kentro-exupereteses-politon-kep"
      }
    ]
  },
  "ns": "ΔΔ",
  "title": {
    "en": "Certificate of permanent residence",
    "el": "Βεβαίωση μόνιμης κατοικίας"
  },
  "id": "874774",
  "uuid": "8cb70dbc-4f77-4795-b430-fc89f6d74635",
  "url": "https://id.mitos.gov.gr/874774/en",
  "last_updated": "2023-09-13T13:32:52+03:00"
}