{ "metadata": { "process": { "official_title": "Certificate of participation in consultation service actions of DYPA", "alternative_titles": [ "Individualised Approach Certificate – DYPA (former OAED) Individualised Approach Certificate" ], "description": "The procedure concerns the provision of a individualised approach certificate by the Public Employment Service (DYPA).", "org_owner_is_private": false, "org_owner": { "id": "80136", "title": "MINISTRY OF LABOR AND SOCIAL SECURITY" }, "provision_org_owner_directory": [ { "id": "525764", "parent_id": "80136", "title": { "el": "ΓΕΝΙΚΗ ΓΡΑΜΜΑΤΕΙΑ ΕΝΙΣΧΥΣΗΣ ΤΗΣ ΑΠΑΣΧΟΛΗΣΗΣ" }, "active": true, "metadata": { "email": "gengrammateas@ypakp.gr", "telephone": "2105203415", "fulladdress": "ΕΛΛΑΔΑ 10564 ΔΗΜΟΣ ΑΘΗΝΑΙΩΝ ΣΤΟΑ ΚΟΡΑΗ 4", "adminunitlevel1": "1", "adminunitlevel2": "11013", "postcode": "10564", "supervisorunitcode": "none", "organizationcode": "80136" } } ], "provision_org_group": [ { "id": "6891", "title": "Public Employment Services (former OAED)-Centers for the Promotion of Employment-KPA2" }, { "id": "9916", "title": "KEP (ΚΕΠ)" } ], "estimated_implementation_duration": "PT15M", "provided_language": [ "Greek" ], "evidence_identification_type": [ "Identification document", "Identification with TAXISnet codes", "Other" ], "evidence_identification_type_other": "Password Identification for the DDP's PSU's PSU's PSU", "type": "Outgoing", "trigger": [ "Applied for" ], "trigger_type": [ "Application (handwritten)" ], "usage": [ "Supporting document" ], "output_type": [ "Document Production" ], "validity_duration": false, "source": [ "gov.gr" ], "provided_to": [ "Unemployed" ], "tax_type": [ "Certificates" ], "life_events": [ "Unemployment certificates" ], "sdg_resource": "Other", "sdg_resource_other": "Complaints to DYPA", "sdg_notes": "For any complaints concerning the organisation, interested parties may send an email to kataggelies@oaed.gr or fill in the corresponding form on DYPA’s website or call the regional directorates of the organisation.", "total_duration_steps_min": "PT7M", "total_duration_steps_max": "PT29M", "total_duration_steps_digital_min": "PT6M", "total_duration_steps_digital_max": "PT15M", "evidence_alternative_total_number": "0", "evidence_prerequisite_total_number": 1, "evidence_total_number": 1, "application_submission_type": [ "Submitted by the applicant (digital)", "Submitted by the applicant (in person or by post)" ], "application_owner": [ "Persons" ], "application_description": "Application for the issuance of an Individualised Approach Certificate.", "estimated_implementation_duration_max": "PT15M", "validity_duration_set": "Indefinite" }, "process_conditions": [ { "conditions_num_id": 1, "conditions_alternative": false, "conditions_type": "Labour", "conditions_name": "Applicants must be unemployed and have gone through the individualised approach procedure, which is a supportive procedure for matching employment supply and demand, and a prerequisite for linking persons registered on the unemployment registers to active forms of employment." }, { "conditions_num_id": 2, "conditions_alternative": false, "conditions_type": "Possession of passwords to enter software", "conditions_name": "To submit the application electronically, applicants must have either their taxisnet codes or their passwords to the DYPA information system." } ], "process_evidences": [ { "evidence_num_id": 1, "evidence_type": 7210, "evidence_is_under_prerequisite": false, "evidence_alternative": false, "evidence_submission_type": [ "Presented by the applicant" ], "evidence_owner": [ "Persons" ], "evidence_description": "Social Security Number (AMKA)", "evidence_related_url": "https://www.gov.gr/en/ipiresies/polites-kai-kathemerinoteta/stoikheia-polite-kai-tautopoietika-eggrapha/eurese-arithmou-metroou-koinonikes-asphalises-amka", "evidence_note": "Simple indication of the applicant’s AMKA is required.", "evidence_title": "Proof of Insurance" }, { "evidence_num_id": 2, "evidence_type": 5392, "evidence_is_under_prerequisite": true, "evidence_prerequisite": [ "Identity" ], "evidence_alternative": false, "evidence_submission_type": [ "Presented by the applicant" ], "evidence_owner": [ "Persons" ], "evidence_description": "Tax Identification Number", "evidence_note": "If the application is submitted in person at a KEP, a simple indication of the applicant’s TIN is required.", "evidence_title": "Proof of Tax number" } ], "process_rules": [ { "rule_type": "Joint Ministerial Decision", "rule_decision_number": "ΔΙΑΔΙΠΥΔ/Φ15/20/26524", "rule_decision_year": "2015", "rule_description": "Establishment of administrative procedures under the competence of DYPA (former OAED) for issuing certificates, submitting applications for benefits, and renewing unemployment cards that may also be processed also through KEPs, and repealing ΔΙΑΔΠ/Α/12604/2003 (GG II/927).", "rule_gazette_doc_number": 1845, "rule_gazette_doc_issue": "Β", "rule_ada": "6ΨΝΓ465ΦΘΕ-376", "rule_url": "https://www.et.gr/api/DownloadFeksApi/?fek_pdf=20150201845" }, { "rule_type": "Joint Ministerial Decision", "rule_decision_number": "ΔΙΑΔΠ/Α/12604", "rule_decision_year": "2003", "rule_description": "Establishment of administrative procedures under the competence of DYPA (former OAED) for issuing certificates, submitting applications for benefits, and renewing unemployment cards that may also be processed through KEPs.", "rule_gazette_doc_number": 927, "rule_gazette_doc_issue": "Β", "rule_url": "https://www.et.gr/api/DownloadFeksApi/?fek_pdf=20030200927" } ], "process_steps": [ { "step_num_id": 1, "step_exit": false, "step_child": false, "step_title": "Going to a KEP" }, { "step_num_id": 2, "step_exit": false, "step_child": false, "step_title": "Physical identification of citizen", "step_official": "KEP (ΚΕΠ) employee", "step_implementation": "Manual Action", "step_duration_min": "PT1M", "step_duration_max": "PT7M" }, { "step_num_id": 3, "step_exit": false, "step_child": false, "step_title": "Verification of requirements and supporting documents", "step_official": "KEP (ΚΕΠ) employee", "step_implementation": "Inspection", "step_duration_min": "PT1M", "step_duration_max": "PT5M" }, { "step_num_id": 4, "step_exit": false, "step_child": false, "step_title": "Accessing the platform for the submission of DYPA requests", "step_official": "KEP (ΚΕΠ) employee", "step_implementation": "Software action", "step_duration_min": "PT1M", "step_duration_max": "PT3M" }, { "step_num_id": 5, "step_exit": false, "step_child": false, "step_title": "Entering of applicant AMKA and TIN", "step_official": "KEP (ΚΕΠ) employee", "step_implementation": "Software action", "step_duration_min": "PT1M", "step_duration_max": "PT5M" }, { "step_num_id": 6, "step_exit": false, "step_child": false, "step_title": "Selecting issuance an Individualised Approach Certificate", "step_official": "KEP (ΚΕΠ) employee", "step_implementation": "Software action", "step_duration_min": "PT1M", "step_duration_max": "PT2M" }, { "step_num_id": 7, "step_exit": false, "step_child": false, "step_title": "Registration of the application and issuance of the certificate", "step_official": "KEP (ΚΕΠ) employee", "step_implementation": "Software action", "step_duration_min": "PT1M", "step_duration_max": "PT2M" }, { "step_num_id": 8, "step_exit": true, "step_child": false, "step_title": "Receipt of the certificate by the applicant", "step_official": "KEP (ΚΕΠ) employee", "step_implementation": "Manual Action", "step_duration_min": "PT1M", "step_duration_max": "PT5M" } ], "process_steps_digital": [ { "step_digital_num_id": 1, "step_digital_exit": false, "step_digital_child": false, "step_digital_title": "Entry to the gov.gr single digital gateway", "step_digital_official": "gov.gr", "step_digital_url": "https://www.gov.gr/en/upourgeia/upourgeio-ergasias-kai-koinonikon-upotheseon/demosia-uperesia-apaskholeses-d-up/bebaiose-summetokhes-se-draseis-sumbouleutikon-uperesion", "step_digital_duration_min": "PT1M", "step_digital_duration_max": "PT3M" }, { "step_digital_num_id": 2, "step_digital_exit": false, "step_digital_child": false, "step_digital_title": "Applicant identification", "step_digital_official": "gov.gr", "step_digital_implementation": "Data input in software", "step_digital_duration_min": "PT1M", "step_digital_duration_max": "PT3M" }, { "step_digital_num_id": 3, "step_digital_exit": false, "step_digital_child": false, "step_digital_title": "Entry of AMKA", "step_digital_official": "Entity software that performs the service", "step_digital_implementation": "Data input in software", "step_digital_duration_min": "PT1M", "step_digital_duration_max": "PT3M" }, { "step_digital_num_id": 4, "step_digital_exit": false, "step_digital_child": false, "step_digital_title": "Select: issuance of certificate", "step_digital_official": "Entity software that performs the service", "step_digital_implementation": "Software action", "step_digital_duration_min": "PT1M", "step_digital_duration_max": "PT2M" }, { "step_digital_num_id": 5, "step_digital_exit": false, "step_digital_child": false, "step_digital_title": "Select: Individual Approach Certificate", "step_digital_official": "Entity software that performs the service", "step_digital_duration_min": "PT1M", "step_digital_duration_max": "PT2M" }, { "step_digital_num_id": 6, "step_digital_exit": true, "step_digital_child": false, "step_digital_title": "Application registration – issuance of certificate", "step_digital_official": "Entity software that performs the service", "step_digital_implementation": "Data output from software", "step_digital_duration_min": "PT1M", "step_digital_duration_max": "PT2M" } ], "process_provision_digital_locations": [ { "provision_digital_location_title": "Acknowledgement of participation in advisory or personalised approach actions", "provision_digital_location_url": "https://www.gov.gr/en/upourgeia/upourgeio-ergasias-kai-koinonikon-upotheseon/demosia-uperesia-apaskholeses-d-up/bebaiose-summetokhes-se-draseis-sumbouleutikon-uperesion" } ], "process_useful_links": [ { "useful_link_title": "DYPA website (former OAED)", "useful_link_url": "https://prosvasis.dypa.gov.gr/" }, { "useful_link_title": "Submission of a complaint to DYPA", "useful_link_url": "https://ticketing.1555.gov.gr/odigosUI/page/categories?cid=88746139-e5c9-4dea-8af8-9fb8b5af827a" }, { "useful_link_title": "Contact", "useful_link_url": "https://www.dypa.gov.gr/epikoinonia" } ] }, "ns": "ΔΔ", "title": { "en": "Certificate of participation in consultation service actions of DYPA", "el": "Βεβαίωση συμμετοχής σε δράσεις συμβουλευτικών υπηρεσιών της ΔΥΠΑ" }, "id": "338619", "uuid": "a416c77a-1584-4e59-9415-45a596874f22", "url": "https://id.mitos.gov.gr/338619/en", "last_updated": "2023-09-14T13:27:07+03:00" }