import { SupportTicketStatus, type SupportTicket, type CreateSupportTicketInput, type UpdateSupportTicketInput, type CreateSupportMessageInput, type SubmitSatisfactionSurveyInput } from '../../generated/global-types';
interface UseTicketOperationsOptions {
    loadAgentProfiles?: boolean;
}
export declare function useTicketOperations(options?: UseTicketOperationsOptions): {
    tickets: SupportTicket[];
    ticketDetail: any;
    agentProfiles: any;
    totalTickets: any;
    hasMoreTickets: any;
    ticketsLoading: boolean;
    ticketDetailLoading: boolean;
    agentProfilesLoading: boolean;
    createTicketLoading: boolean;
    updateTicketLoading: boolean;
    assignTicketLoading: boolean;
    changeStatusLoading: boolean;
    addMessageLoading: boolean;
    submitSurveyLoading: boolean;
    ticketsError: import("@apollo/client").ErrorLike | undefined;
    ticketDetailError: import("@apollo/client").ErrorLike | undefined;
    createTicket: (input: CreateSupportTicketInput) => Promise<any>;
    updateTicket: (id: string, input: UpdateSupportTicketInput) => Promise<any>;
    assignTicket: (ticketId: string, assignedTo: string) => Promise<any>;
    changeTicketStatus: (ticketId: string, status: SupportTicketStatus) => Promise<any>;
    addTicketMessage: (input: CreateSupportMessageInput) => Promise<any>;
    submitSatisfactionSurvey: (input: SubmitSatisfactionSurveyInput) => Promise<any>;
    loadMoreTickets: () => void;
    refetchTickets: (variables?: any) => Promise<{
        data: any;
        error?: import("@apollo/client").ErrorLike;
    }>;
    refetchTicketDetail: (variables?: any) => Promise<{
        data: any;
        error?: import("@apollo/client").ErrorLike;
    }>;
    setSelectedTicket: (ticket: SupportTicket | null) => void;
};
export {};