# JD Operations Overlay

## Use when

Use for JD flagship operations, shelf/search conversion, product models, logistics promises, service, warranty, reviews, or after-sale.

## Operating system

- Maintain model, parameter, compatibility, price, availability, delivery, warranty, service, review, Q&A, and product-page consistency.
- Coordinate inventory and delivery promises with actual warehouse and service capability.
- Build trust for high-intent demand through authentic channel, invoice, logistics, installation, and after-sale certainty.

## Exceptions

Escalate incorrect parameters, model confusion, price conflict, missed logistics promises, warranty overload, return spikes, or service-score deterioration. Current workflows require verification.