import {
  AgentAvailabilityTimer,
  AgentStatusState,
  AnsweringMachineDetectionStatus,
  AttachmentScope,
  Channel,
  ChatEventType,
  ContactFlowModuleState,
  ContactFlowModuleStatus,
  ContactFlowState,
  ContactFlowStatus,
  ContactFlowType,
  ContactInitiationMethod,
  ContactMediaProcessingFailureMode,
  ContactRecordingType,
  DataTableAttributeValueType,
  DataTableLockLevel,
  DisconnectOnCustomerExitParticipantType,
  EmailHeaderType,
  EvaluationFormItemEnablementAction,
  EvaluationFormItemEnablementOperator,
  EvaluationFormQuestionType,
  EvaluationFormVersionStatus,
  FileStatusType,
  FileUseCaseType,
  HierarchyGroupMatchType,
  InboundMessageSourceType,
  InitiateAs,
  InstanceAttributeType,
  InstanceStorageResourceType,
  IvrRecordingTrack,
  LocaleCode,
  MeetingFeatureStatus,
  NotificationStatus,
  OutboundMessageSourceType,
  OverrideType,
  ParticipantTimerAction,
  ParticipantTimerType,
  QueueStatus,
  RehydrationType,
  ResponseMode,
  RoutingCriteriaStepStatus,
  RulePublishStatus,
  SearchableQueueType,
  StringComparisonType,
  TargetListType,
  TaskTemplateStatus,
  TestCaseExecutionStatus,
  TestCaseStatus,
  TimerEligibleParticipantRoles,
  TrafficType,
  ViewStatus,
  ViewType,
  Visibility,
  VocabularyLanguageCode,
  VocabularyState,
  VoiceRecordingTrack,
} from "./enums";
import {
  AdditionalEmailRecipients,
  AfterContactWorkConfigPerChannel,
  AgentConfig,
  AgentInfo,
  AgentStatusSearchFilter,
  AllowedCapabilities,
  Application,
  AutoAcceptConfig,
  Campaign,
  ControlPlaneAttributeFilter,
  CreatedByInfo,
  DataTableLockVersion,
  Endpoint,
  EvaluationFormAutoEvaluationConfiguration,
  EvaluationFormItemEnablementExpression,
  EvaluationFormLanguageConfiguration,
  EvaluationFormQuestionTypeProperties,
  EvaluationFormScoringStrategy,
  EvaluationFormTargetConfiguration,
  EvaluationReviewConfiguration,
  FlowModule,
  GranularAccessControlConfiguration,
  HoursOfOperationConfig,
  HoursOfOperationOverrideConfig,
  InputPredefinedAttributeConfiguration,
  InstanceStorageConfig,
  MediaConcurrency,
  OutboundCallerConfig,
  OutboundEmailConfig,
  OutboundStrategy,
  PersistentConnectionConfig,
  PhoneNumberConfig,
  PredefinedAttributeValues,
  PrimaryValue,
  QuickConnectConfig,
  RecurrenceConfig,
  Reference,
  RoutingProfileQueueConfig,
  RuleAction,
  StringCondition,
  TagCondition,
  TaskTemplateConstraints,
  TaskTemplateDefaults,
  TaskTemplateField,
  TestCaseEntryPoint,
  UserIdentityInfo,
  UserInfo,
  UserPhoneConfig,
  UserProficiency,
  Validation,
  View,
  ViewInputContent,
  VoiceEnhancementConfig,
} from "./models_0";
import {
  AttributeCondition,
  ChatMetrics,
  ContactDetails,
  ContactEvaluation,
  Customer,
  CustomerVoiceActivity,
  DisconnectDetails,
  EndpointInfo,
  Evaluation,
  EvaluationAnswerData,
  EvaluationNote,
  Expiry,
  ExtensionConfiguration,
  GlobalResiliencyMetadata,
  HierarchyGroup,
  NextContactEntry,
  QualityMetrics,
  QueueInfo,
  QuickConnect,
  RecordingInfo,
  RoutingProfile,
  TaskTemplateInfoV2,
  TestCase,
  WisdomInfo,
  WorkspaceTheme,
} from "./models_1";
import {
  BooleanCondition,
  ContactFlowModuleSearchFilter,
  ContactFlowSearchFilter,
  ContactSearchSummaryAgentInfo,
  ContactSearchSummaryQueueInfo,
  ControlPlaneTagFilter,
  DataTableSearchFilter,
  DateCondition,
  DateTimeCondition,
  DecimalCondition,
  EmailAddressSearchFilter,
  EvaluationFormSearchFilter,
  EvaluationSearchFilter,
  HoursOfOperationSearchFilter,
  NotificationSearchFilter,
  NumberCondition,
  PromptSearchFilter,
  QueueSearchFilter,
  SignInConfig,
  TelephonyConfig,
} from "./models_2";
export interface QuickConnectSearchFilter {
  TagFilter?: ControlPlaneTagFilter | undefined;
}
export interface SearchQuickConnectsResponse {
  QuickConnects?: QuickConnect[] | undefined;
  NextToken?: string | undefined;
  ApproximateTotalCount?: number | undefined;
}
export interface TagSearchCondition {
  tagKey?: string | undefined;
  tagValue?: string | undefined;
  tagKeyComparisonType?: StringComparisonType | undefined;
  tagValueComparisonType?: StringComparisonType | undefined;
}
export interface ResourceTagsSearchCriteria {
  TagSearchCondition?: TagSearchCondition | undefined;
}
export interface SearchResourceTagsRequest {
  InstanceId: string | undefined;
  ResourceTypes?: string[] | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchCriteria?: ResourceTagsSearchCriteria | undefined;
}
export interface TagSet {
  key?: string | undefined;
  value?: string | undefined;
}
export interface SearchResourceTagsResponse {
  Tags?: TagSet[] | undefined;
  NextToken?: string | undefined;
}
export interface RoutingProfileSearchFilter {
  TagFilter?: ControlPlaneTagFilter | undefined;
}
export interface SearchRoutingProfilesResponse {
  RoutingProfiles?: RoutingProfile[] | undefined;
  NextToken?: string | undefined;
  ApproximateTotalCount?: number | undefined;
}
export interface SecurityProfilesSearchFilter {
  TagFilter?: ControlPlaneTagFilter | undefined;
}
export interface SecurityProfileSearchSummary {
  Id?: string | undefined;
  OrganizationResourceId?: string | undefined;
  Arn?: string | undefined;
  SecurityProfileName?: string | undefined;
  Description?: string | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface SearchSecurityProfilesResponse {
  SecurityProfiles?: SecurityProfileSearchSummary[] | undefined;
  NextToken?: string | undefined;
  ApproximateTotalCount?: number | undefined;
}
export interface TestCaseSearchFilter {
  TagFilter?: ControlPlaneTagFilter | undefined;
}
export interface SearchTestCasesResponse {
  TestCases?: TestCase[] | undefined;
  NextToken?: string | undefined;
  ApproximateTotalCount?: number | undefined;
}
export interface UserHierarchyGroupSearchFilter {
  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
}
export interface SearchUserHierarchyGroupsResponse {
  UserHierarchyGroups?: HierarchyGroup[] | undefined;
  NextToken?: string | undefined;
  ApproximateTotalCount?: number | undefined;
}
export interface HierarchyGroupCondition {
  Value?: string | undefined;
  HierarchyGroupMatchType?: HierarchyGroupMatchType | undefined;
}
export interface Condition {
  StringCondition?: StringCondition | undefined;
  NumberCondition?: NumberCondition | undefined;
}
export interface ListCondition {
  TargetListType?: TargetListType | undefined;
  Conditions?: Condition[] | undefined;
}
export interface AttributeAndCondition {
  TagConditions?: TagCondition[] | undefined;
  HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
}
export interface ControlPlaneUserAttributeFilter {
  OrConditions?: AttributeAndCondition[] | undefined;
  AndCondition?: AttributeAndCondition | undefined;
  TagCondition?: TagCondition | undefined;
  HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
}
export interface UserSearchFilter {
  TagFilter?: ControlPlaneTagFilter | undefined;
  UserAttributeFilter?: ControlPlaneUserAttributeFilter | undefined;
}
export interface UserIdentityInfoLite {
  FirstName?: string | undefined;
  LastName?: string | undefined;
}
export interface UserSearchSummary {
  Arn?: string | undefined;
  DirectoryUserId?: string | undefined;
  HierarchyGroupId?: string | undefined;
  Id?: string | undefined;
  IdentityInfo?: UserIdentityInfoLite | undefined;
  PhoneConfig?: UserPhoneConfig | undefined;
  RoutingProfileId?: string | undefined;
  SecurityProfileIds?: string[] | undefined;
  Tags?: Record<string, string> | undefined;
  Username?: string | undefined;
  AutoAcceptConfigs?: AutoAcceptConfig[] | undefined;
  AfterContactWorkConfigs?: AfterContactWorkConfigPerChannel[] | undefined;
  PhoneNumberConfigs?: PhoneNumberConfig[] | undefined;
  PersistentConnectionConfigs?: PersistentConnectionConfig[] | undefined;
  VoiceEnhancementConfigs?: VoiceEnhancementConfig[] | undefined;
}
export interface SearchUsersResponse {
  Users?: UserSearchSummary[] | undefined;
  NextToken?: string | undefined;
  ApproximateTotalCount?: number | undefined;
}
export interface ViewSearchFilter {
  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
}
export interface SearchViewsResponse {
  Views?: View[] | undefined;
  NextToken?: string | undefined;
  ApproximateTotalCount?: number | undefined;
}
export interface SearchVocabulariesRequest {
  InstanceId: string | undefined;
  MaxResults?: number | undefined;
  NextToken?: string | undefined;
  State?: VocabularyState | undefined;
  NameStartsWith?: string | undefined;
  LanguageCode?: VocabularyLanguageCode | undefined;
}
export interface VocabularySummary {
  Name: string | undefined;
  Id: string | undefined;
  Arn: string | undefined;
  LanguageCode: VocabularyLanguageCode | undefined;
  State: VocabularyState | undefined;
  LastModifiedTime: Date | undefined;
  FailureReason?: string | undefined;
}
export interface SearchVocabulariesResponse {
  VocabularySummaryList?: VocabularySummary[] | undefined;
  NextToken?: string | undefined;
}
export interface WorkspaceAssociationSearchFilter {
  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
}
export interface WorkspaceAssociationSearchSummary {
  WorkspaceId?: string | undefined;
  WorkspaceArn?: string | undefined;
  ResourceId?: string | undefined;
  ResourceArn?: string | undefined;
  ResourceType?: string | undefined;
  ResourceName?: string | undefined;
}
export interface SearchWorkspaceAssociationsResponse {
  NextToken?: string | undefined;
  WorkspaceAssociations?: WorkspaceAssociationSearchSummary[] | undefined;
  ApproximateTotalCount?: number | undefined;
}
export interface WorkspaceSearchFilter {
  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
}
export interface WorkspaceSearchSummary {
  Id?: string | undefined;
  Name?: string | undefined;
  Visibility?: Visibility | undefined;
  Description?: string | undefined;
  Title?: string | undefined;
  Arn?: string | undefined;
  CreatedAt?: Date | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface SearchWorkspacesResponse {
  NextToken?: string | undefined;
  Workspaces?: WorkspaceSearchSummary[] | undefined;
  ApproximateTotalCount?: number | undefined;
}
export interface ChatEvent {
  Type: ChatEventType | undefined;
  ContentType?: string | undefined;
  Content?: string | undefined;
}
export interface ParticipantDetails {
  DisplayName: string | undefined;
}
export interface ChatStreamingConfiguration {
  StreamingEndpointArn: string | undefined;
}
export interface NewSessionDetails {
  SupportedMessagingContentTypes?: string[] | undefined;
  ParticipantDetails?: ParticipantDetails | undefined;
  Attributes?: Record<string, string> | undefined;
  StreamingConfiguration?: ChatStreamingConfiguration | undefined;
}
export interface SendChatIntegrationEventRequest {
  SourceId: string | undefined;
  DestinationId: string | undefined;
  Subtype?: string | undefined;
  Event: ChatEvent | undefined;
  NewSessionDetails?: NewSessionDetails | undefined;
}
export interface SendChatIntegrationEventResponse {
  InitialContactId?: string | undefined;
  NewChatCreated?: boolean | undefined;
}
export interface EmailAddressInfo {
  EmailAddress: string | undefined;
  DisplayName?: string | undefined;
}
export interface OutboundAdditionalRecipients {
  CcEmailAddresses?: EmailAddressInfo[] | undefined;
}
export interface OutboundRawMessage {
  Subject: string | undefined;
  Body: string | undefined;
  ContentType: string | undefined;
}
export interface TemplateAttributes {
  CustomAttributes?: Record<string, string> | undefined;
  CustomerProfileAttributes?: string | undefined;
}
export interface TemplatedMessageConfig {
  KnowledgeBaseId: string | undefined;
  MessageTemplateId: string | undefined;
  TemplateAttributes: TemplateAttributes | undefined;
}
export interface OutboundEmailContent {
  MessageSourceType: OutboundMessageSourceType | undefined;
  TemplatedMessageConfig?: TemplatedMessageConfig | undefined;
  RawMessage?: OutboundRawMessage | undefined;
}
export interface SourceCampaign {
  CampaignId?: string | undefined;
  OutboundRequestId?: string | undefined;
}
export interface SendOutboundEmailRequest {
  InstanceId: string | undefined;
  FromEmailAddress: EmailAddressInfo | undefined;
  DestinationEmailAddress: EmailAddressInfo | undefined;
  AdditionalRecipients?: OutboundAdditionalRecipients | undefined;
  EmailMessage: OutboundEmailContent | undefined;
  TrafficType: TrafficType | undefined;
  SourceCampaign?: SourceCampaign | undefined;
  ClientToken?: string | undefined;
}
export interface SendOutboundEmailResponse {}
export interface StartAttachedFileUploadRequest {
  ClientToken?: string | undefined;
  InstanceId: string | undefined;
  FileName: string | undefined;
  FileSizeInBytes: number | undefined;
  UrlExpiryInSeconds?: number | undefined;
  FileUseCaseType: FileUseCaseType | undefined;
  AssociatedResourceArn: string | undefined;
  CreatedBy?: CreatedByInfo | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface UploadUrlMetadata {
  Url?: string | undefined;
  UrlExpiry?: string | undefined;
  HeadersToInclude?: Record<string, string> | undefined;
}
export interface StartAttachedFileUploadResponse {
  FileArn?: string | undefined;
  FileId?: string | undefined;
  CreationTime?: string | undefined;
  FileStatus?: FileStatusType | undefined;
  CreatedBy?: CreatedByInfo | undefined;
  UploadUrlMetadata?: UploadUrlMetadata | undefined;
}
export interface ChatMessage {
  ContentType: string | undefined;
  Content: string | undefined;
}
export interface ParticipantConfiguration {
  ResponseMode?: ResponseMode | undefined;
}
export interface PersistentChat {
  RehydrationType?: RehydrationType | undefined;
  SourceContactId?: string | undefined;
}
export interface StartChatContactResponse {
  ContactId?: string | undefined;
  ParticipantId?: string | undefined;
  ParticipantToken?: string | undefined;
  ContinuedFromContactId?: string | undefined;
}
export interface AutoEvaluationConfiguration {
  Enabled: boolean | undefined;
}
export interface StartContactEvaluationRequest {
  InstanceId: string | undefined;
  ContactId: string | undefined;
  EvaluationFormId: string | undefined;
  AutoEvaluationConfiguration?: AutoEvaluationConfiguration | undefined;
  ClientToken?: string | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface StartContactEvaluationResponse {
  EvaluationId: string | undefined;
  EvaluationArn: string | undefined;
}
export interface StartContactMediaProcessingRequest {
  InstanceId?: string | undefined;
  ContactId?: string | undefined;
  ProcessorArn?: string | undefined;
  FailureMode?: ContactMediaProcessingFailureMode | undefined;
}
export interface StartContactMediaProcessingResponse {}
export interface VoiceRecordingConfiguration {
  VoiceRecordingTrack?: VoiceRecordingTrack | undefined;
  IvrRecordingTrack?: IvrRecordingTrack | undefined;
}
export interface StartContactRecordingRequest {
  InstanceId: string | undefined;
  ContactId: string | undefined;
  InitialContactId: string | undefined;
  VoiceRecordingConfiguration: VoiceRecordingConfiguration | undefined;
}
export interface StartContactRecordingResponse {}
export interface StartContactStreamingRequest {
  InstanceId: string | undefined;
  ContactId: string | undefined;
  ChatStreamingConfiguration: ChatStreamingConfiguration | undefined;
  ClientToken?: string | undefined;
}
export interface StartContactStreamingResponse {
  StreamingId: string | undefined;
}
export interface InboundAdditionalRecipients {
  ToAddresses?: EmailAddressInfo[] | undefined;
  CcAddresses?: EmailAddressInfo[] | undefined;
}
export interface EmailAttachment {
  FileName: string | undefined;
  S3Url: string | undefined;
}
export interface InboundRawMessage {
  Subject: string | undefined;
  Body: string | undefined;
  ContentType: string | undefined;
  Headers?: Partial<Record<EmailHeaderType, string>> | undefined;
}
export interface InboundEmailContent {
  MessageSourceType: InboundMessageSourceType | undefined;
  RawMessage?: InboundRawMessage | undefined;
}
export interface StartEmailContactResponse {
  ContactId?: string | undefined;
}
export interface StartOutboundChatContactResponse {
  ContactId?: string | undefined;
}
export interface StartOutboundEmailContactRequest {
  InstanceId: string | undefined;
  ContactId: string | undefined;
  FromEmailAddress?: EmailAddressInfo | undefined;
  DestinationEmailAddress: EmailAddressInfo | undefined;
  AdditionalRecipients?: OutboundAdditionalRecipients | undefined;
  EmailMessage: OutboundEmailContent | undefined;
  ClientToken?: string | undefined;
}
export interface StartOutboundEmailContactResponse {
  ContactId?: string | undefined;
}
export interface AnswerMachineDetectionConfig {
  EnableAnswerMachineDetection?: boolean | undefined;
  AwaitAnswerMachinePrompt?: boolean | undefined;
}
export interface StartOutboundVoiceContactRequest {
  Name?: string | undefined;
  Description?: string | undefined;
  References?: Record<string, Reference> | undefined;
  RelatedContactId?: string | undefined;
  DestinationPhoneNumber: string | undefined;
  ContactFlowId: string | undefined;
  InstanceId: string | undefined;
  ClientToken?: string | undefined;
  SourcePhoneNumber?: string | undefined;
  QueueId?: string | undefined;
  Attributes?: Record<string, string> | undefined;
  AnswerMachineDetectionConfig?: AnswerMachineDetectionConfig | undefined;
  CampaignId?: string | undefined;
  TrafficType?: TrafficType | undefined;
  OutboundStrategy?: OutboundStrategy | undefined;
  RingTimeoutInSeconds?: number | undefined;
}
export interface StartOutboundVoiceContactResponse {
  ContactId?: string | undefined;
}
export interface StartScreenSharingRequest {
  ClientToken?: string | undefined;
  InstanceId: string | undefined;
  ContactId: string | undefined;
}
export interface StartScreenSharingResponse {}
export interface TaskAttachment {
  FileName: string | undefined;
  S3Url: string | undefined;
}
export interface StartTaskContactResponse {
  ContactId?: string | undefined;
}
export interface StartTestCaseExecutionRequest {
  InstanceId: string | undefined;
  TestCaseId: string | undefined;
  ClientToken?: string | undefined;
}
export interface StartTestCaseExecutionResponse {
  TestCaseExecutionId?: string | undefined;
  TestCaseId?: string | undefined;
  Status?: TestCaseExecutionStatus | undefined;
}
export interface StartWebRTCContactRequest {
  Attributes?: Record<string, string> | undefined;
  ClientToken?: string | undefined;
  ContactFlowId: string | undefined;
  InstanceId: string | undefined;
  AllowedCapabilities?: AllowedCapabilities | undefined;
  ParticipantDetails: ParticipantDetails | undefined;
  RelatedContactId?: string | undefined;
  References?: Record<string, Reference> | undefined;
  Description?: string | undefined;
}
export interface Attendee {
  AttendeeId?: string | undefined;
  JoinToken?: string | undefined;
}
export interface MediaPlacement {
  AudioHostUrl?: string | undefined;
  AudioFallbackUrl?: string | undefined;
  SignalingUrl?: string | undefined;
  TurnControlUrl?: string | undefined;
  EventIngestionUrl?: string | undefined;
}
export interface AudioFeatures {
  EchoReduction?: MeetingFeatureStatus | undefined;
}
export interface MeetingFeaturesConfiguration {
  Audio?: AudioFeatures | undefined;
}
export interface Meeting {
  MediaRegion?: string | undefined;
  MediaPlacement?: MediaPlacement | undefined;
  MeetingFeatures?: MeetingFeaturesConfiguration | undefined;
  MeetingId?: string | undefined;
}
export interface ConnectionData {
  Attendee?: Attendee | undefined;
  Meeting?: Meeting | undefined;
}
export interface StartWebRTCContactResponse {
  ConnectionData?: ConnectionData | undefined;
  ContactId?: string | undefined;
  ParticipantId?: string | undefined;
  ParticipantToken?: string | undefined;
}
export interface DisconnectReason {
  Code?: string | undefined;
}
export interface StopContactRequest {
  ContactId: string | undefined;
  InstanceId: string | undefined;
  DisconnectReason?: DisconnectReason | undefined;
}
export interface StopContactResponse {}
export interface StopContactMediaProcessingRequest {
  InstanceId?: string | undefined;
  ContactId?: string | undefined;
}
export interface StopContactMediaProcessingResponse {}
export interface StopContactRecordingRequest {
  InstanceId: string | undefined;
  ContactId: string | undefined;
  InitialContactId: string | undefined;
  ContactRecordingType?: ContactRecordingType | undefined;
}
export interface StopContactRecordingResponse {}
export interface StopContactStreamingRequest {
  InstanceId: string | undefined;
  ContactId: string | undefined;
  StreamingId: string | undefined;
}
export interface StopContactStreamingResponse {}
export interface StopTestCaseExecutionRequest {
  InstanceId: string | undefined;
  TestCaseExecutionId: string | undefined;
  TestCaseId: string | undefined;
  ClientToken?: string | undefined;
}
export interface StopTestCaseExecutionResponse {}
export interface EvaluationAnswerInput {
  Value?: EvaluationAnswerData | undefined;
}
export type EvaluatorUserUnion =
  | EvaluatorUserUnion.ConnectUserArnMember
  | EvaluatorUserUnion.$UnknownMember;
export declare namespace EvaluatorUserUnion {
  interface ConnectUserArnMember {
    ConnectUserArn: string;
    $unknown?: never;
  }
  interface $UnknownMember {
    ConnectUserArn?: never;
    $unknown: [string, any];
  }
  interface Visitor<T> {
    ConnectUserArn: (value: string) => T;
    _: (name: string, value: any) => T;
  }
}
export interface SubmitContactEvaluationRequest {
  InstanceId: string | undefined;
  EvaluationId: string | undefined;
  Answers?: Record<string, EvaluationAnswerInput> | undefined;
  Notes?: Record<string, EvaluationNote> | undefined;
  SubmittedBy?: EvaluatorUserUnion | undefined;
}
export interface SubmitContactEvaluationResponse {
  EvaluationId: string | undefined;
  EvaluationArn: string | undefined;
}
export interface SuspendContactRecordingRequest {
  InstanceId: string | undefined;
  ContactId: string | undefined;
  InitialContactId: string | undefined;
  ContactRecordingType?: ContactRecordingType | undefined;
}
export interface SuspendContactRecordingResponse {}
export interface TagContactRequest {
  ContactId: string | undefined;
  InstanceId: string | undefined;
  Tags: Record<string, string> | undefined;
}
export interface TagContactResponse {}
export interface TagResourceRequest {
  resourceArn: string | undefined;
  tags: Record<string, string> | undefined;
}
export interface TransferContactRequest {
  InstanceId: string | undefined;
  ContactId: string | undefined;
  QueueId?: string | undefined;
  UserId?: string | undefined;
  ContactFlowId: string | undefined;
  ClientToken?: string | undefined;
}
export interface TransferContactResponse {
  ContactId?: string | undefined;
  ContactArn?: string | undefined;
}
export interface UntagContactRequest {
  ContactId: string | undefined;
  InstanceId: string | undefined;
  TagKeys: string[] | undefined;
}
export interface UntagContactResponse {}
export interface UntagResourceRequest {
  resourceArn: string | undefined;
  tagKeys: string[] | undefined;
}
export interface UpdateAgentStatusRequest {
  InstanceId: string | undefined;
  AgentStatusId: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  State?: AgentStatusState | undefined;
  DisplayOrder?: number | undefined;
  ResetOrderNumber?: boolean | undefined;
}
export interface UpdateAttachedFilesConfigurationRequest {
  InstanceId: string | undefined;
  AttachmentScope: AttachmentScope | undefined;
  MaximumSizeLimitInBytes?: number | undefined;
  ExtensionConfiguration?: ExtensionConfiguration | undefined;
}
export interface UpdateAttachedFilesConfigurationResponse {
  InstanceId: string | undefined;
  AttachmentScope: AttachmentScope | undefined;
  MaximumSizeLimitInBytes?: number | undefined;
  ExtensionConfiguration?: ExtensionConfiguration | undefined;
  LastModifiedTime?: Date | undefined;
}
export interface UpdateAuthenticationProfileRequest {
  AuthenticationProfileId: string | undefined;
  InstanceId: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  AllowedIps?: string[] | undefined;
  BlockedIps?: string[] | undefined;
  PeriodicSessionDuration?: number | undefined;
  SessionInactivityDuration?: number | undefined;
  SessionInactivityHandlingEnabled?: boolean | undefined;
}
export interface QueueInfoInput {
  Id?: string | undefined;
}
export interface UpdateContactResponse {}
export interface UpdateContactAttributesRequest {
  InitialContactId: string | undefined;
  InstanceId: string | undefined;
  Attributes: Record<string, string> | undefined;
}
export interface UpdateContactAttributesResponse {}
export interface UpdateContactEvaluationRequest {
  InstanceId: string | undefined;
  EvaluationId: string | undefined;
  Answers?: Record<string, EvaluationAnswerInput> | undefined;
  Notes?: Record<string, EvaluationNote> | undefined;
  UpdatedBy?: EvaluatorUserUnion | undefined;
}
export interface UpdateContactEvaluationResponse {
  EvaluationId: string | undefined;
  EvaluationArn: string | undefined;
}
export interface UpdateContactFlowContentRequest {
  InstanceId: string | undefined;
  ContactFlowId: string | undefined;
  Content: string | undefined;
}
export interface UpdateContactFlowContentResponse {}
export interface UpdateContactFlowMetadataRequest {
  InstanceId: string | undefined;
  ContactFlowId: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  ContactFlowState?: ContactFlowState | undefined;
}
export interface UpdateContactFlowMetadataResponse {}
export interface UpdateContactFlowModuleAliasRequest {
  InstanceId: string | undefined;
  ContactFlowModuleId: string | undefined;
  AliasId: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  ContactFlowModuleVersion?: number | undefined;
}
export interface UpdateContactFlowModuleAliasResponse {}
export interface UpdateContactFlowModuleContentRequest {
  InstanceId: string | undefined;
  ContactFlowModuleId: string | undefined;
  Content?: string | undefined;
  Settings?: string | undefined;
}
export interface UpdateContactFlowModuleContentResponse {}
export interface UpdateContactFlowModuleMetadataRequest {
  InstanceId: string | undefined;
  ContactFlowModuleId: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  State?: ContactFlowModuleState | undefined;
}
export interface UpdateContactFlowModuleMetadataResponse {}
export interface UpdateContactFlowNameRequest {
  InstanceId: string | undefined;
  ContactFlowId: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
}
export interface UpdateContactFlowNameResponse {}
export interface RoutingCriteriaInputStepExpiry {
  DurationInSeconds?: number | undefined;
}
export interface UpdateContactRoutingDataResponse {}
export interface UpdateContactScheduleRequest {
  InstanceId: string | undefined;
  ContactId: string | undefined;
  ScheduledTime: Date | undefined;
}
export interface UpdateContactScheduleResponse {}
export interface UpdateDataTableAttributeRequest {
  InstanceId: string | undefined;
  DataTableId: string | undefined;
  AttributeName: string | undefined;
  Name: string | undefined;
  ValueType: DataTableAttributeValueType | undefined;
  Description?: string | undefined;
  Primary?: boolean | undefined;
  Validation?: Validation | undefined;
}
export interface UpdateDataTableAttributeResponse {
  Name: string | undefined;
  LockVersion: DataTableLockVersion | undefined;
}
export interface UpdateDataTableMetadataRequest {
  InstanceId: string | undefined;
  DataTableId: string | undefined;
  Name: string | undefined;
  Description?: string | undefined;
  ValueLockLevel: DataTableLockLevel | undefined;
  TimeZone: string | undefined;
}
export interface UpdateDataTableMetadataResponse {
  LockVersion: DataTableLockVersion | undefined;
}
export interface UpdateDataTablePrimaryValuesRequest {
  InstanceId: string | undefined;
  DataTableId: string | undefined;
  PrimaryValues: PrimaryValue[] | undefined;
  NewPrimaryValues: PrimaryValue[] | undefined;
  LockVersion: DataTableLockVersion | undefined;
}
export interface UpdateDataTablePrimaryValuesResponse {
  LockVersion: DataTableLockVersion | undefined;
}
export interface UpdateEmailAddressMetadataRequest {
  InstanceId: string | undefined;
  EmailAddressId: string | undefined;
  Description?: string | undefined;
  DisplayName?: string | undefined;
  ClientToken?: string | undefined;
}
export interface UpdateEmailAddressMetadataResponse {
  EmailAddressId?: string | undefined;
  EmailAddressArn?: string | undefined;
}
export interface UpdateEvaluationFormResponse {
  EvaluationFormId: string | undefined;
  EvaluationFormArn: string | undefined;
  EvaluationFormVersion: number | undefined;
}
export interface UpdateHoursOfOperationRequest {
  InstanceId: string | undefined;
  HoursOfOperationId: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  TimeZone?: string | undefined;
  Config?: HoursOfOperationConfig[] | undefined;
}
export interface UpdateHoursOfOperationOverrideRequest {
  InstanceId: string | undefined;
  HoursOfOperationId: string | undefined;
  HoursOfOperationOverrideId: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  Config?: HoursOfOperationOverrideConfig[] | undefined;
  EffectiveFrom?: string | undefined;
  EffectiveTill?: string | undefined;
  RecurrenceConfig?: RecurrenceConfig | undefined;
  OverrideType?: OverrideType | undefined;
}
export interface UpdateInstanceAttributeRequest {
  InstanceId: string | undefined;
  AttributeType: InstanceAttributeType | undefined;
  Value: string | undefined;
  ClientToken?: string | undefined;
}
export interface UpdateInstanceStorageConfigRequest {
  InstanceId: string | undefined;
  AssociationId: string | undefined;
  ResourceType: InstanceStorageResourceType | undefined;
  StorageConfig: InstanceStorageConfig | undefined;
  ClientToken?: string | undefined;
}
export interface UpdateNotificationContentRequest {
  InstanceId: string | undefined;
  NotificationId: string | undefined;
  Content: Partial<Record<LocaleCode, string>> | undefined;
}
export interface UpdateNotificationContentResponse {}
export interface UpdateParticipantAuthenticationRequest {
  State: string | undefined;
  InstanceId: string | undefined;
  Code?: string | undefined;
  Error?: string | undefined;
  ErrorDescription?: string | undefined;
}
export interface UpdateParticipantAuthenticationResponse {}
export type ParticipantTimerValue =
  | ParticipantTimerValue.ParticipantTimerActionMember
  | ParticipantTimerValue.ParticipantTimerDurationInMinutesMember
  | ParticipantTimerValue.$UnknownMember;
export declare namespace ParticipantTimerValue {
  interface ParticipantTimerActionMember {
    ParticipantTimerAction: ParticipantTimerAction;
    ParticipantTimerDurationInMinutes?: never;
    $unknown?: never;
  }
  interface ParticipantTimerDurationInMinutesMember {
    ParticipantTimerAction?: never;
    ParticipantTimerDurationInMinutes: number;
    $unknown?: never;
  }
  interface $UnknownMember {
    ParticipantTimerAction?: never;
    ParticipantTimerDurationInMinutes?: never;
    $unknown: [string, any];
  }
  interface Visitor<T> {
    ParticipantTimerAction: (value: ParticipantTimerAction) => T;
    ParticipantTimerDurationInMinutes: (value: number) => T;
    _: (name: string, value: any) => T;
  }
}
export interface ParticipantTimerConfiguration {
  ParticipantRole: TimerEligibleParticipantRoles | undefined;
  TimerType: ParticipantTimerType | undefined;
  TimerValue: ParticipantTimerValue | undefined;
}
export interface ChatParticipantRoleConfig {
  ParticipantTimerConfigList: ParticipantTimerConfiguration[] | undefined;
}
export type UpdateParticipantRoleConfigChannelInfo =
  | UpdateParticipantRoleConfigChannelInfo.ChatMember
  | UpdateParticipantRoleConfigChannelInfo.$UnknownMember;
export declare namespace UpdateParticipantRoleConfigChannelInfo {
  interface ChatMember {
    Chat: ChatParticipantRoleConfig;
    $unknown?: never;
  }
  interface $UnknownMember {
    Chat?: never;
    $unknown: [string, any];
  }
  interface Visitor<T> {
    Chat: (value: ChatParticipantRoleConfig) => T;
    _: (name: string, value: any) => T;
  }
}
export interface UpdateParticipantRoleConfigRequest {
  InstanceId: string | undefined;
  ContactId: string | undefined;
  ChannelConfiguration: UpdateParticipantRoleConfigChannelInfo | undefined;
}
export interface UpdateParticipantRoleConfigResponse {}
export interface UpdatePhoneNumberRequest {
  PhoneNumberId: string | undefined;
  TargetArn?: string | undefined;
  InstanceId?: string | undefined;
  ClientToken?: string | undefined;
}
export interface UpdatePhoneNumberResponse {
  PhoneNumberId?: string | undefined;
  PhoneNumberArn?: string | undefined;
}
export interface UpdatePhoneNumberMetadataRequest {
  PhoneNumberId: string | undefined;
  PhoneNumberDescription?: string | undefined;
  ClientToken?: string | undefined;
}
export interface UpdatePredefinedAttributeRequest {
  InstanceId: string | undefined;
  Name: string | undefined;
  Values?: PredefinedAttributeValues | undefined;
  Purposes?: string[] | undefined;
  AttributeConfiguration?: InputPredefinedAttributeConfiguration | undefined;
}
export interface UpdatePromptRequest {
  InstanceId: string | undefined;
  PromptId: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  S3Uri?: string | undefined;
}
export interface UpdatePromptResponse {
  PromptARN?: string | undefined;
  PromptId?: string | undefined;
}
export interface UpdateQueueHoursOfOperationRequest {
  InstanceId: string | undefined;
  QueueId: string | undefined;
  HoursOfOperationId: string | undefined;
}
export interface UpdateQueueMaxContactsRequest {
  InstanceId: string | undefined;
  QueueId: string | undefined;
  MaxContacts?: number | undefined;
}
export interface UpdateQueueNameRequest {
  InstanceId: string | undefined;
  QueueId: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
}
export interface UpdateQueueOutboundCallerConfigRequest {
  InstanceId: string | undefined;
  QueueId: string | undefined;
  OutboundCallerConfig: OutboundCallerConfig | undefined;
}
export interface UpdateQueueOutboundEmailConfigRequest {
  InstanceId: string | undefined;
  QueueId: string | undefined;
  OutboundEmailConfig: OutboundEmailConfig | undefined;
}
export interface UpdateQueueStatusRequest {
  InstanceId: string | undefined;
  QueueId: string | undefined;
  Status: QueueStatus | undefined;
}
export interface UpdateQuickConnectConfigRequest {
  InstanceId: string | undefined;
  QuickConnectId: string | undefined;
  QuickConnectConfig: QuickConnectConfig | undefined;
}
export interface UpdateQuickConnectNameRequest {
  InstanceId: string | undefined;
  QuickConnectId: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
}
export interface UpdateRoutingProfileAgentAvailabilityTimerRequest {
  InstanceId: string | undefined;
  RoutingProfileId: string | undefined;
  AgentAvailabilityTimer: AgentAvailabilityTimer | undefined;
}
export interface UpdateRoutingProfileConcurrencyRequest {
  InstanceId: string | undefined;
  RoutingProfileId: string | undefined;
  MediaConcurrencies: MediaConcurrency[] | undefined;
}
export interface UpdateRoutingProfileDefaultOutboundQueueRequest {
  InstanceId: string | undefined;
  RoutingProfileId: string | undefined;
  DefaultOutboundQueueId: string | undefined;
}
export interface UpdateRoutingProfileNameRequest {
  InstanceId: string | undefined;
  RoutingProfileId: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
}
export interface UpdateRoutingProfileQueuesRequest {
  InstanceId: string | undefined;
  RoutingProfileId: string | undefined;
  QueueConfigs: RoutingProfileQueueConfig[] | undefined;
}
export interface UpdateRuleRequest {
  RuleId: string | undefined;
  InstanceId: string | undefined;
  Name: string | undefined;
  Function: string | undefined;
  Actions: RuleAction[] | undefined;
  PublishStatus: RulePublishStatus | undefined;
}
export interface UpdateSecurityProfileRequest {
  Description?: string | undefined;
  Permissions?: string[] | undefined;
  SecurityProfileId: string | undefined;
  InstanceId: string | undefined;
  AllowedAccessControlTags?: Record<string, string> | undefined;
  TagRestrictedResources?: string[] | undefined;
  Applications?: Application[] | undefined;
  HierarchyRestrictedResources?: string[] | undefined;
  AllowedAccessControlHierarchyGroupId?: string | undefined;
  AllowedFlowModules?: FlowModule[] | undefined;
  GranularAccessControlConfiguration?:
    | GranularAccessControlConfiguration
    | undefined;
}
export interface UpdateTaskTemplateRequest {
  TaskTemplateId: string | undefined;
  InstanceId: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  ContactFlowId?: string | undefined;
  SelfAssignFlowId?: string | undefined;
  Constraints?: TaskTemplateConstraints | undefined;
  Defaults?: TaskTemplateDefaults | undefined;
  Status?: TaskTemplateStatus | undefined;
  Fields?: TaskTemplateField[] | undefined;
}
export interface UpdateTaskTemplateResponse {
  InstanceId?: string | undefined;
  Id?: string | undefined;
  Arn?: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  ContactFlowId?: string | undefined;
  SelfAssignFlowId?: string | undefined;
  Constraints?: TaskTemplateConstraints | undefined;
  Defaults?: TaskTemplateDefaults | undefined;
  Fields?: TaskTemplateField[] | undefined;
  Status?: TaskTemplateStatus | undefined;
  LastModifiedTime?: Date | undefined;
  CreatedTime?: Date | undefined;
}
export interface UpdateTestCaseRequest {
  InstanceId: string | undefined;
  TestCaseId: string | undefined;
  Content?: string | undefined;
  EntryPoint?: TestCaseEntryPoint | undefined;
  InitializationData?: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  Status?: TestCaseStatus | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
}
export interface UpdateTestCaseResponse {}
export interface UpdateTrafficDistributionRequest {
  Id: string | undefined;
  TelephonyConfig?: TelephonyConfig | undefined;
  SignInConfig?: SignInConfig | undefined;
  AgentConfig?: AgentConfig | undefined;
}
export interface UpdateTrafficDistributionResponse {}
export interface UpdateUserConfigRequest {
  AutoAcceptConfigs?: AutoAcceptConfig[] | undefined;
  AfterContactWorkConfigs?: AfterContactWorkConfigPerChannel[] | undefined;
  PhoneNumberConfigs?: PhoneNumberConfig[] | undefined;
  PersistentConnectionConfigs?: PersistentConnectionConfig[] | undefined;
  VoiceEnhancementConfigs?: VoiceEnhancementConfig[] | undefined;
  UserId: string | undefined;
  InstanceId: string | undefined;
}
export interface UpdateUserHierarchyRequest {
  HierarchyGroupId?: string | undefined;
  UserId: string | undefined;
  InstanceId: string | undefined;
}
export interface UpdateUserHierarchyGroupNameRequest {
  Name: string | undefined;
  HierarchyGroupId: string | undefined;
  InstanceId: string | undefined;
}
export interface HierarchyLevelUpdate {
  Name: string | undefined;
}
export interface HierarchyStructureUpdate {
  LevelOne?: HierarchyLevelUpdate | undefined;
  LevelTwo?: HierarchyLevelUpdate | undefined;
  LevelThree?: HierarchyLevelUpdate | undefined;
  LevelFour?: HierarchyLevelUpdate | undefined;
  LevelFive?: HierarchyLevelUpdate | undefined;
}
export interface UpdateUserHierarchyStructureRequest {
  HierarchyStructure: HierarchyStructureUpdate | undefined;
  InstanceId: string | undefined;
}
export interface UpdateUserIdentityInfoRequest {
  IdentityInfo: UserIdentityInfo | undefined;
  UserId: string | undefined;
  InstanceId: string | undefined;
}
export interface UpdateUserNotificationStatusRequest {
  InstanceId: string | undefined;
  NotificationId: string | undefined;
  UserId: string | undefined;
  Status: NotificationStatus | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
}
export interface UpdateUserNotificationStatusResponse {}
export interface UpdateUserPhoneConfigRequest {
  PhoneConfig: UserPhoneConfig | undefined;
  UserId: string | undefined;
  InstanceId: string | undefined;
}
export interface UpdateUserProficienciesRequest {
  InstanceId: string | undefined;
  UserId: string | undefined;
  UserProficiencies: UserProficiency[] | undefined;
}
export interface UpdateUserRoutingProfileRequest {
  RoutingProfileId: string | undefined;
  UserId: string | undefined;
  InstanceId: string | undefined;
}
export interface UpdateUserSecurityProfilesRequest {
  SecurityProfileIds: string[] | undefined;
  UserId: string | undefined;
  InstanceId: string | undefined;
}
export interface UpdateViewContentRequest {
  InstanceId: string | undefined;
  ViewId: string | undefined;
  Status: ViewStatus | undefined;
  Content: ViewInputContent | undefined;
}
export interface UpdateViewContentResponse {
  View?: View | undefined;
}
export interface UpdateViewMetadataRequest {
  InstanceId: string | undefined;
  ViewId: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
}
export interface UpdateViewMetadataResponse {}
export interface UpdateWorkspaceMetadataRequest {
  InstanceId: string | undefined;
  WorkspaceId: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  Title?: string | undefined;
}
export interface UpdateWorkspaceMetadataResponse {}
export interface UpdateWorkspacePageRequest {
  InstanceId: string | undefined;
  WorkspaceId: string | undefined;
  Page: string | undefined;
  NewPage?: string | undefined;
  ResourceArn?: string | undefined;
  Slug?: string | undefined;
  InputData?: string | undefined;
}
export interface UpdateWorkspacePageResponse {}
export interface UpdateWorkspaceThemeRequest {
  InstanceId: string | undefined;
  WorkspaceId: string | undefined;
  Theme?: WorkspaceTheme | undefined;
}
export interface UpdateWorkspaceThemeResponse {}
export interface UpdateWorkspaceVisibilityRequest {
  InstanceId: string | undefined;
  WorkspaceId: string | undefined;
  Visibility: Visibility | undefined;
}
export interface UpdateWorkspaceVisibilityResponse {}
export interface EvaluationFormItemEnablementCondition {
  Operands: EvaluationFormItemEnablementConditionOperand[] | undefined;
  Operator?: EvaluationFormItemEnablementOperator | undefined;
}
export type EvaluationFormItemEnablementConditionOperand =
  | EvaluationFormItemEnablementConditionOperand.ConditionMember
  | EvaluationFormItemEnablementConditionOperand.ExpressionMember
  | EvaluationFormItemEnablementConditionOperand.$UnknownMember;
export declare namespace EvaluationFormItemEnablementConditionOperand {
  interface ExpressionMember {
    Expression: EvaluationFormItemEnablementExpression;
    Condition?: never;
    $unknown?: never;
  }
  interface ConditionMember {
    Expression?: never;
    Condition: EvaluationFormItemEnablementCondition;
    $unknown?: never;
  }
  interface $UnknownMember {
    Expression?: never;
    Condition?: never;
    $unknown: [string, any];
  }
  interface Visitor<T> {
    Expression: (value: EvaluationFormItemEnablementExpression) => T;
    Condition: (value: EvaluationFormItemEnablementCondition) => T;
    _: (name: string, value: any) => T;
  }
}
export interface AgentStatusSearchCriteria {
  OrConditions?: AgentStatusSearchCriteria[] | undefined;
  AndConditions?: AgentStatusSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
}
export interface ContactFlowModuleSearchCriteria {
  OrConditions?: ContactFlowModuleSearchCriteria[] | undefined;
  AndConditions?: ContactFlowModuleSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
  StateCondition?: ContactFlowModuleState | undefined;
  StatusCondition?: ContactFlowModuleStatus | undefined;
}
export interface ContactFlowSearchCriteria {
  OrConditions?: ContactFlowSearchCriteria[] | undefined;
  AndConditions?: ContactFlowSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
  TypeCondition?: ContactFlowType | undefined;
  StateCondition?: ContactFlowState | undefined;
  StatusCondition?: ContactFlowStatus | undefined;
}
export interface DataTableSearchCriteria {
  OrConditions?: DataTableSearchCriteria[] | undefined;
  AndConditions?: DataTableSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
}
export interface EmailAddressSearchCriteria {
  OrConditions?: EmailAddressSearchCriteria[] | undefined;
  AndConditions?: EmailAddressSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
}
export interface EvaluationFormItemEnablementConfiguration {
  Condition: EvaluationFormItemEnablementCondition | undefined;
  Action: EvaluationFormItemEnablementAction | undefined;
  DefaultAction?: EvaluationFormItemEnablementAction | undefined;
}
export interface EvaluationFormSearchCriteria {
  OrConditions?: EvaluationFormSearchCriteria[] | undefined;
  AndConditions?: EvaluationFormSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
  NumberCondition?: NumberCondition | undefined;
  BooleanCondition?: BooleanCondition | undefined;
  DateTimeCondition?: DateTimeCondition | undefined;
}
export interface EvaluationSearchCriteria {
  OrConditions?: EvaluationSearchCriteria[] | undefined;
  AndConditions?: EvaluationSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
  NumberCondition?: NumberCondition | undefined;
  BooleanCondition?: BooleanCondition | undefined;
  DateTimeCondition?: DateTimeCondition | undefined;
  DecimalCondition?: DecimalCondition | undefined;
}
export interface Expression {
  AttributeCondition?: AttributeCondition | undefined;
  AndExpression?: Expression[] | undefined;
  OrExpression?: Expression[] | undefined;
  NotAttributeCondition?: AttributeCondition | undefined;
}
export interface HoursOfOperationOverrideSearchCriteria {
  OrConditions?: HoursOfOperationOverrideSearchCriteria[] | undefined;
  AndConditions?: HoursOfOperationOverrideSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
  DateCondition?: DateCondition | undefined;
}
export interface HoursOfOperationSearchCriteria {
  OrConditions?: HoursOfOperationSearchCriteria[] | undefined;
  AndConditions?: HoursOfOperationSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
}
export interface NotificationSearchCriteria {
  OrConditions?: NotificationSearchCriteria[] | undefined;
  AndConditions?: NotificationSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
}
export interface PredefinedAttributeSearchCriteria {
  OrConditions?: PredefinedAttributeSearchCriteria[] | undefined;
  AndConditions?: PredefinedAttributeSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
}
export interface PromptSearchCriteria {
  OrConditions?: PromptSearchCriteria[] | undefined;
  AndConditions?: PromptSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
}
export interface QueueSearchCriteria {
  OrConditions?: QueueSearchCriteria[] | undefined;
  AndConditions?: QueueSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
  QueueTypeCondition?: SearchableQueueType | undefined;
}
export interface QuickConnectSearchCriteria {
  OrConditions?: QuickConnectSearchCriteria[] | undefined;
  AndConditions?: QuickConnectSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
}
export interface RoutingProfileSearchCriteria {
  OrConditions?: RoutingProfileSearchCriteria[] | undefined;
  AndConditions?: RoutingProfileSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
}
export interface SecurityProfileSearchCriteria {
  OrConditions?: SecurityProfileSearchCriteria[] | undefined;
  AndConditions?: SecurityProfileSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
}
export interface SegmentAttributeValue {
  ValueString?: string | undefined;
  ValueMap?: Record<string, SegmentAttributeValue> | undefined;
  ValueInteger?: number | undefined;
  ValueList?: SegmentAttributeValue[] | undefined;
  ValueArn?: string | undefined;
}
export interface TestCaseSearchCriteria {
  OrConditions?: TestCaseSearchCriteria[] | undefined;
  AndConditions?: TestCaseSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
  StatusCondition?: TestCaseStatus | undefined;
}
export interface UserHierarchyGroupSearchCriteria {
  OrConditions?: UserHierarchyGroupSearchCriteria[] | undefined;
  AndConditions?: UserHierarchyGroupSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
}
export interface UserSearchCriteria {
  OrConditions?: UserSearchCriteria[] | undefined;
  AndConditions?: UserSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
  ListCondition?: ListCondition | undefined;
  HierarchyGroupCondition?: HierarchyGroupCondition | undefined;
}
export interface ViewSearchCriteria {
  OrConditions?: ViewSearchCriteria[] | undefined;
  AndConditions?: ViewSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
  ViewTypeCondition?: ViewType | undefined;
  ViewStatusCondition?: ViewStatus | undefined;
}
export interface WorkspaceAssociationSearchCriteria {
  OrConditions?: WorkspaceAssociationSearchCriteria[] | undefined;
  AndConditions?: WorkspaceAssociationSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
}
export interface WorkspaceSearchCriteria {
  OrConditions?: WorkspaceSearchCriteria[] | undefined;
  AndConditions?: WorkspaceSearchCriteria[] | undefined;
  StringCondition?: StringCondition | undefined;
}
export interface EvaluationFormQuestion {
  Title: string | undefined;
  Instructions?: string | undefined;
  RefId: string | undefined;
  NotApplicableEnabled?: boolean | undefined;
  QuestionType: EvaluationFormQuestionType | undefined;
  QuestionTypeProperties?: EvaluationFormQuestionTypeProperties | undefined;
  Enablement?: EvaluationFormItemEnablementConfiguration | undefined;
  Weight?: number | undefined;
}
export interface RoutingCriteriaInputStep {
  Expiry?: RoutingCriteriaInputStepExpiry | undefined;
  Expression?: Expression | undefined;
}
export interface SearchAgentStatusesRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchFilter?: AgentStatusSearchFilter | undefined;
  SearchCriteria?: AgentStatusSearchCriteria | undefined;
}
export interface SearchContactEvaluationsRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchCriteria?: EvaluationSearchCriteria | undefined;
  SearchFilter?: EvaluationSearchFilter | undefined;
}
export interface SearchContactFlowModulesRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchFilter?: ContactFlowModuleSearchFilter | undefined;
  SearchCriteria?: ContactFlowModuleSearchCriteria | undefined;
}
export interface SearchContactFlowsRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchFilter?: ContactFlowSearchFilter | undefined;
  SearchCriteria?: ContactFlowSearchCriteria | undefined;
}
export interface SearchDataTablesRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchFilter?: DataTableSearchFilter | undefined;
  SearchCriteria?: DataTableSearchCriteria | undefined;
}
export interface SearchEmailAddressesRequest {
  InstanceId: string | undefined;
  MaxResults?: number | undefined;
  NextToken?: string | undefined;
  SearchCriteria?: EmailAddressSearchCriteria | undefined;
  SearchFilter?: EmailAddressSearchFilter | undefined;
}
export interface SearchEvaluationFormsRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchCriteria?: EvaluationFormSearchCriteria | undefined;
  SearchFilter?: EvaluationFormSearchFilter | undefined;
}
export interface SearchHoursOfOperationOverridesRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchFilter?: HoursOfOperationSearchFilter | undefined;
  SearchCriteria?: HoursOfOperationOverrideSearchCriteria | undefined;
}
export interface SearchHoursOfOperationsRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchFilter?: HoursOfOperationSearchFilter | undefined;
  SearchCriteria?: HoursOfOperationSearchCriteria | undefined;
}
export interface SearchNotificationsRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchFilter?: NotificationSearchFilter | undefined;
  SearchCriteria?: NotificationSearchCriteria | undefined;
}
export interface SearchPredefinedAttributesRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchCriteria?: PredefinedAttributeSearchCriteria | undefined;
}
export interface SearchPromptsRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchFilter?: PromptSearchFilter | undefined;
  SearchCriteria?: PromptSearchCriteria | undefined;
}
export interface SearchQueuesRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchFilter?: QueueSearchFilter | undefined;
  SearchCriteria?: QueueSearchCriteria | undefined;
}
export interface SearchQuickConnectsRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchFilter?: QuickConnectSearchFilter | undefined;
  SearchCriteria?: QuickConnectSearchCriteria | undefined;
}
export interface SearchRoutingProfilesRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchFilter?: RoutingProfileSearchFilter | undefined;
  SearchCriteria?: RoutingProfileSearchCriteria | undefined;
}
export interface SearchSecurityProfilesRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchCriteria?: SecurityProfileSearchCriteria | undefined;
  SearchFilter?: SecurityProfilesSearchFilter | undefined;
}
export interface SearchTestCasesRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchFilter?: TestCaseSearchFilter | undefined;
  SearchCriteria?: TestCaseSearchCriteria | undefined;
}
export interface SearchUserHierarchyGroupsRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchFilter?: UserHierarchyGroupSearchFilter | undefined;
  SearchCriteria?: UserHierarchyGroupSearchCriteria | undefined;
}
export interface SearchUsersRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchFilter?: UserSearchFilter | undefined;
  SearchCriteria?: UserSearchCriteria | undefined;
}
export interface SearchViewsRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchFilter?: ViewSearchFilter | undefined;
  SearchCriteria?: ViewSearchCriteria | undefined;
}
export interface SearchWorkspaceAssociationsRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchFilter?: WorkspaceAssociationSearchFilter | undefined;
  SearchCriteria?: WorkspaceAssociationSearchCriteria | undefined;
}
export interface SearchWorkspacesRequest {
  InstanceId: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SearchFilter?: WorkspaceSearchFilter | undefined;
  SearchCriteria?: WorkspaceSearchCriteria | undefined;
}
export interface Step {
  Expiry?: Expiry | undefined;
  Expression?: Expression | undefined;
  Status?: RoutingCriteriaStepStatus | undefined;
}
export interface ContactSearchSummarySegmentAttributeValue {
  ValueString?: string | undefined;
  ValueMap?: Record<string, SegmentAttributeValue> | undefined;
}
export interface CreateContactRequest {
  InstanceId: string | undefined;
  ClientToken?: string | undefined;
  RelatedContactId?: string | undefined;
  Attributes?: Record<string, string> | undefined;
  References?: Record<string, Reference> | undefined;
  Channel: Channel | undefined;
  InitiationMethod: ContactInitiationMethod | undefined;
  ExpiryDurationInMinutes?: number | undefined;
  UserInfo?: UserInfo | undefined;
  InitiateAs?: InitiateAs | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
  PreviousContactId?: string | undefined;
}
export interface StartChatContactRequest {
  InstanceId: string | undefined;
  ContactFlowId: string | undefined;
  Attributes?: Record<string, string> | undefined;
  ParticipantDetails: ParticipantDetails | undefined;
  ParticipantConfiguration?: ParticipantConfiguration | undefined;
  InitialMessage?: ChatMessage | undefined;
  ClientToken?: string | undefined;
  ChatDurationInMinutes?: number | undefined;
  SupportedMessagingContentTypes?: string[] | undefined;
  PersistentChat?: PersistentChat | undefined;
  RelatedContactId?: string | undefined;
  SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
  CustomerId?: string | undefined;
  DisconnectOnCustomerExit?:
    | DisconnectOnCustomerExitParticipantType[]
    | undefined;
}
export interface StartEmailContactRequest {
  InstanceId: string | undefined;
  FromEmailAddress: EmailAddressInfo | undefined;
  DestinationEmailAddress: string | undefined;
  Description?: string | undefined;
  References?: Record<string, Reference> | undefined;
  Name?: string | undefined;
  EmailMessage: InboundEmailContent | undefined;
  AdditionalRecipients?: InboundAdditionalRecipients | undefined;
  Attachments?: EmailAttachment[] | undefined;
  ContactFlowId?: string | undefined;
  RelatedContactId?: string | undefined;
  Attributes?: Record<string, string> | undefined;
  SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
  ClientToken?: string | undefined;
}
export interface StartOutboundChatContactRequest {
  SourceEndpoint: Endpoint | undefined;
  DestinationEndpoint: Endpoint | undefined;
  InstanceId: string | undefined;
  SegmentAttributes: Record<string, SegmentAttributeValue> | undefined;
  Attributes?: Record<string, string> | undefined;
  ContactFlowId: string | undefined;
  ChatDurationInMinutes?: number | undefined;
  ParticipantDetails?: ParticipantDetails | undefined;
  InitialSystemMessage?: ChatMessage | undefined;
  InitialTemplatedSystemMessage?: TemplatedMessageConfig | undefined;
  RelatedContactId?: string | undefined;
  SupportedMessagingContentTypes?: string[] | undefined;
  ClientToken?: string | undefined;
}
export interface StartTaskContactRequest {
  InstanceId: string | undefined;
  PreviousContactId?: string | undefined;
  ContactFlowId?: string | undefined;
  Attributes?: Record<string, string> | undefined;
  Name: string | undefined;
  References?: Record<string, Reference> | undefined;
  Description?: string | undefined;
  ClientToken?: string | undefined;
  ScheduledTime?: Date | undefined;
  TaskTemplateId?: string | undefined;
  QuickConnectId?: string | undefined;
  RelatedContactId?: string | undefined;
  SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
  Attachments?: TaskAttachment[] | undefined;
}
export interface UpdateContactRequest {
  InstanceId: string | undefined;
  ContactId: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  References?: Record<string, Reference> | undefined;
  SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
  QueueInfo?: QueueInfoInput | undefined;
  UserInfo?: UserInfo | undefined;
  CustomerEndpoint?: Endpoint | undefined;
  SystemEndpoint?: Endpoint | undefined;
}
export type EvaluationFormItem =
  | EvaluationFormItem.QuestionMember
  | EvaluationFormItem.SectionMember
  | EvaluationFormItem.$UnknownMember;
export declare namespace EvaluationFormItem {
  interface SectionMember {
    Section: EvaluationFormSection;
    Question?: never;
    $unknown?: never;
  }
  interface QuestionMember {
    Section?: never;
    Question: EvaluationFormQuestion;
    $unknown?: never;
  }
  interface $UnknownMember {
    Section?: never;
    Question?: never;
    $unknown: [string, any];
  }
  interface Visitor<T> {
    Section: (value: EvaluationFormSection) => T;
    Question: (value: EvaluationFormQuestion) => T;
    _: (name: string, value: any) => T;
  }
}
export interface RoutingCriteria {
  Steps?: Step[] | undefined;
  ActivationTimestamp?: Date | undefined;
  Index?: number | undefined;
}
export interface RoutingCriteriaInput {
  Steps?: RoutingCriteriaInputStep[] | undefined;
}
export interface EvaluationFormSection {
  Title: string | undefined;
  RefId: string | undefined;
  Instructions?: string | undefined;
  Items: EvaluationFormItem[] | undefined;
  Weight?: number | undefined;
}
export interface CreateEvaluationFormRequest {
  InstanceId: string | undefined;
  Title: string | undefined;
  Description?: string | undefined;
  Items: EvaluationFormItem[] | undefined;
  ScoringStrategy?: EvaluationFormScoringStrategy | undefined;
  AutoEvaluationConfiguration?:
    | EvaluationFormAutoEvaluationConfiguration
    | undefined;
  ClientToken?: string | undefined;
  AsDraft?: boolean | undefined;
  Tags?: Record<string, string> | undefined;
  ReviewConfiguration?: EvaluationReviewConfiguration | undefined;
  TargetConfiguration?: EvaluationFormTargetConfiguration | undefined;
  LanguageConfiguration?: EvaluationFormLanguageConfiguration | undefined;
}
export interface EvaluationForm {
  EvaluationFormId: string | undefined;
  EvaluationFormVersion: number | undefined;
  Locked: boolean | undefined;
  EvaluationFormArn: string | undefined;
  Title: string | undefined;
  Description?: string | undefined;
  Status: EvaluationFormVersionStatus | undefined;
  Items: EvaluationFormItem[] | undefined;
  ScoringStrategy?: EvaluationFormScoringStrategy | undefined;
  CreatedTime: Date | undefined;
  CreatedBy: string | undefined;
  LastModifiedTime: Date | undefined;
  LastModifiedBy: string | undefined;
  AutoEvaluationConfiguration?:
    | EvaluationFormAutoEvaluationConfiguration
    | undefined;
  ReviewConfiguration?: EvaluationReviewConfiguration | undefined;
  Tags?: Record<string, string> | undefined;
  TargetConfiguration?: EvaluationFormTargetConfiguration | undefined;
  LanguageConfiguration?: EvaluationFormLanguageConfiguration | undefined;
}
export interface EvaluationFormContent {
  EvaluationFormVersion: number | undefined;
  EvaluationFormId: string | undefined;
  EvaluationFormArn: string | undefined;
  Title: string | undefined;
  Description?: string | undefined;
  Items: EvaluationFormItem[] | undefined;
  ScoringStrategy?: EvaluationFormScoringStrategy | undefined;
  AutoEvaluationConfiguration?:
    | EvaluationFormAutoEvaluationConfiguration
    | undefined;
  TargetConfiguration?: EvaluationFormTargetConfiguration | undefined;
  LanguageConfiguration?: EvaluationFormLanguageConfiguration | undefined;
  ReviewConfiguration?: EvaluationReviewConfiguration | undefined;
}
export interface UpdateContactRoutingDataRequest {
  InstanceId: string | undefined;
  ContactId: string | undefined;
  QueueTimeAdjustmentSeconds?: number | undefined;
  QueuePriority?: number | undefined;
  RoutingCriteria?: RoutingCriteriaInput | undefined;
}
export interface UpdateEvaluationFormRequest {
  InstanceId: string | undefined;
  EvaluationFormId: string | undefined;
  EvaluationFormVersion: number | undefined;
  CreateNewVersion?: boolean | undefined;
  Title: string | undefined;
  Description?: string | undefined;
  Items: EvaluationFormItem[] | undefined;
  ScoringStrategy?: EvaluationFormScoringStrategy | undefined;
  AutoEvaluationConfiguration?:
    | EvaluationFormAutoEvaluationConfiguration
    | undefined;
  ReviewConfiguration?: EvaluationReviewConfiguration | undefined;
  AsDraft?: boolean | undefined;
  ClientToken?: string | undefined;
  TargetConfiguration?: EvaluationFormTargetConfiguration | undefined;
  LanguageConfiguration?: EvaluationFormLanguageConfiguration | undefined;
}
export interface DescribeContactEvaluationResponse {
  Evaluation: Evaluation | undefined;
  EvaluationForm: EvaluationFormContent | undefined;
}
export interface DescribeEvaluationFormResponse {
  EvaluationForm: EvaluationForm | undefined;
}
export interface Contact {
  Arn?: string | undefined;
  Id?: string | undefined;
  InitialContactId?: string | undefined;
  PreviousContactId?: string | undefined;
  ContactAssociationId?: string | undefined;
  InitiationMethod?: ContactInitiationMethod | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  Channel?: Channel | undefined;
  QueueInfo?: QueueInfo | undefined;
  AgentInfo?: AgentInfo | undefined;
  InitiationTimestamp?: Date | undefined;
  DisconnectTimestamp?: Date | undefined;
  LastUpdateTimestamp?: Date | undefined;
  LastPausedTimestamp?: Date | undefined;
  LastResumedTimestamp?: Date | undefined;
  RingStartTimestamp?: Date | undefined;
  TotalPauseCount?: number | undefined;
  TotalPauseDurationInSeconds?: number | undefined;
  ScheduledTimestamp?: Date | undefined;
  RelatedContactId?: string | undefined;
  WisdomInfo?: WisdomInfo | undefined;
  CustomerId?: string | undefined;
  CustomerEndpoint?: EndpointInfo | undefined;
  SystemEndpoint?: EndpointInfo | undefined;
  QueueTimeAdjustmentSeconds?: number | undefined;
  QueuePriority?: number | undefined;
  Tags?: Record<string, string> | undefined;
  ConnectedToSystemTimestamp?: Date | undefined;
  RoutingCriteria?: RoutingCriteria | undefined;
  Customer?: Customer | undefined;
  Campaign?: Campaign | undefined;
  AnsweringMachineDetectionStatus?: AnsweringMachineDetectionStatus | undefined;
  CustomerVoiceActivity?: CustomerVoiceActivity | undefined;
  QualityMetrics?: QualityMetrics | undefined;
  ChatMetrics?: ChatMetrics | undefined;
  DisconnectDetails?: DisconnectDetails | undefined;
  AdditionalEmailRecipients?: AdditionalEmailRecipients | undefined;
  SegmentAttributes?: Record<string, SegmentAttributeValue> | undefined;
  Recordings?: RecordingInfo[] | undefined;
  DisconnectReason?: string | undefined;
  ContactEvaluations?: Record<string, ContactEvaluation> | undefined;
  TaskTemplateInfo?: TaskTemplateInfoV2 | undefined;
  ContactDetails?: ContactDetails | undefined;
  OutboundStrategy?: OutboundStrategy | undefined;
  Attributes?: Record<string, string> | undefined;
  NextContacts?: NextContactEntry[] | undefined;
  GlobalResiliencyMetadata?: GlobalResiliencyMetadata | undefined;
}
export interface ContactSearchSummary {
  Arn?: string | undefined;
  Id?: string | undefined;
  InitialContactId?: string | undefined;
  PreviousContactId?: string | undefined;
  InitiationMethod?: ContactInitiationMethod | undefined;
  Channel?: Channel | undefined;
  QueueInfo?: ContactSearchSummaryQueueInfo | undefined;
  AgentInfo?: ContactSearchSummaryAgentInfo | undefined;
  InitiationTimestamp?: Date | undefined;
  DisconnectTimestamp?: Date | undefined;
  ScheduledTimestamp?: Date | undefined;
  SegmentAttributes?:
    | Record<string, ContactSearchSummarySegmentAttributeValue>
    | undefined;
  Name?: string | undefined;
  RoutingCriteria?: RoutingCriteria | undefined;
  Tags?: Record<string, string> | undefined;
  GlobalResiliencyMetadata?: GlobalResiliencyMetadata | undefined;
}
export interface DescribeContactResponse {
  Contact?: Contact | undefined;
}
export interface SearchContactsResponse {
  Contacts: ContactSearchSummary[] | undefined;
  NextToken?: string | undefined;
  TotalCount?: number | undefined;
}