import {
  AgentAvailabilityTimer,
  AttachmentScope,
  AutoEvaluationStatus,
  Channel,
  Comparison,
  ContactFlowModuleState,
  ContactFlowModuleStatus,
  ContactFlowState,
  ContactFlowStatus,
  ContactFlowType,
  ContactMetricName,
  ContactParticipantRole,
  ContactState,
  CurrentMetricName,
  DataTableAttributeValueType,
  DataTableLockLevel,
  DataTableStatus,
  DirectoryType,
  EndpointType,
  EntityType,
  EvaluationQuestionAnswerAnalysisType,
  EvaluationStatus,
  EvaluationSuggestedAnswerStatus,
  EvaluationTranscriptType,
  EvaluationType,
  FileStatusType,
  FileUseCaseType,
  FilterV2StringConditionComparisonOperator,
  FlowAssociationResourceType,
  Grouping,
  HistoricalMetricName,
  InstanceAttributeType,
  InstanceReplicationStatus,
  InstanceStatus,
  InstanceStorageResourceType,
  IntervalPeriod,
  LocaleCode,
  MediaStreamType,
  MediaType,
  NextContactType,
  NotificationPriority,
  OperationalStatus,
  OverrideType,
  ParticipantType,
  PhoneNumberCountryCode,
  PhoneNumberType,
  PhoneNumberWorkflowStatus,
  QuestionRuleCategoryAutomationCondition,
  QueueStatus,
  QuickConnectType,
  RecordingStatus,
  RulePublishStatus,
  SortOrder,
  Statistic,
  Status,
  StorageType,
  TestCaseStatus,
  TrafficDistributionGroupStatus,
  Unit,
  Visibility,
  VocabularyLanguageCode,
  VocabularyState,
  WorkspaceFontFamily,
} from "./enums";
import {
  AfterContactWorkConfigPerChannel,
  AgentContactReference,
  AgentQualityMetrics,
  AgentsCriteria,
  AgentStatus,
  AgentStatusIdentifier,
  AgentStatusReference,
  AiAgentInfo,
  AliasConfiguration,
  AllowedExtension,
  AudioQualityMetricsInfo,
  AutoAcceptConfig,
  CreatedByInfo,
  DataTableLockVersion,
  DeviceInfo,
  ExternalInvocationConfiguration,
  FailedBatchAssociationSummary,
  GranularAccessControlConfiguration,
  HoursOfOperationConfig,
  HoursOfOperationOverrideConfig,
  ImagesLogo,
  InstanceStorageConfig,
  LexBot,
  LexV2Bot,
  MediaConcurrency,
  OutboundCallerConfig,
  OutboundEmailConfig,
  OverrideTimeSlice,
  ParticipantCapabilities,
  PersistentConnectionConfig,
  PhoneNumberConfig,
  PredefinedAttributeValues,
  PrimaryValue,
  QueueReference,
  QuickConnectConfig,
  RecurrenceConfig,
  RoutingProfileQueueReference,
  RuleAction,
  RuleTriggerEventSource,
  SecurityProfileItem,
  SuccessfulBatchAssociationSummary,
  TestCaseEntryPoint,
  UserIdentityInfo,
  UserPhoneConfig,
  Validation,
  View,
  VoiceEnhancementConfig,
} from "./models_0";
export interface WorkspaceThemeImages {
  Logo?: ImagesLogo | undefined;
}
export interface PaletteCanvas {
  ContainerBackground?: string | undefined;
  PageBackground?: string | undefined;
  ActiveBackground?: string | undefined;
}
export interface PaletteHeader {
  Background?: string | undefined;
  Text?: string | undefined;
  TextHover?: string | undefined;
  InvertActionsColors?: boolean | undefined;
}
export interface PaletteNavigation {
  Background?: string | undefined;
  TextBackgroundHover?: string | undefined;
  TextBackgroundActive?: string | undefined;
  Text?: string | undefined;
  TextHover?: string | undefined;
  TextActive?: string | undefined;
  InvertActionsColors?: boolean | undefined;
}
export interface PalettePrimary {
  Default?: string | undefined;
  Active?: string | undefined;
  ContrastText?: string | undefined;
}
export interface WorkspaceThemePalette {
  Header?: PaletteHeader | undefined;
  Navigation?: PaletteNavigation | undefined;
  Canvas?: PaletteCanvas | undefined;
  Primary?: PalettePrimary | undefined;
}
export interface FontFamily {
  Default?: WorkspaceFontFamily | undefined;
}
export interface WorkspaceThemeTypography {
  FontFamily?: FontFamily | undefined;
}
export interface WorkspaceThemeConfig {
  Palette?: WorkspaceThemePalette | undefined;
  Images?: WorkspaceThemeImages | undefined;
  Typography?: WorkspaceThemeTypography | undefined;
}
export interface WorkspaceTheme {
  Light?: WorkspaceThemeConfig | undefined;
  Dark?: WorkspaceThemeConfig | undefined;
}
export interface CreateWorkspaceRequest {
  InstanceId: string | undefined;
  Name: string | undefined;
  Description?: string | undefined;
  Theme?: WorkspaceTheme | undefined;
  Title?: string | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface CreateWorkspaceResponse {
  WorkspaceId: string | undefined;
  WorkspaceArn: string | undefined;
}
export interface CreateWorkspacePageRequest {
  InstanceId: string | undefined;
  WorkspaceId: string | undefined;
  ResourceArn: string | undefined;
  Page: string | undefined;
  Slug?: string | undefined;
  InputData?: string | undefined;
}
export interface CreateWorkspacePageResponse {}
export interface DeactivateEvaluationFormRequest {
  InstanceId: string | undefined;
  EvaluationFormId: string | undefined;
  EvaluationFormVersion: number | undefined;
}
export interface DeactivateEvaluationFormResponse {
  EvaluationFormId: string | undefined;
  EvaluationFormArn: string | undefined;
  EvaluationFormVersion: number | undefined;
}
export interface DeleteAttachedFileRequest {
  InstanceId: string | undefined;
  FileId: string | undefined;
  AssociatedResourceArn: string | undefined;
}
export interface DeleteAttachedFileResponse {}
export interface DeleteContactEvaluationRequest {
  InstanceId: string | undefined;
  EvaluationId: string | undefined;
}
export interface DeleteContactFlowRequest {
  InstanceId: string | undefined;
  ContactFlowId: string | undefined;
}
export interface DeleteContactFlowResponse {}
export interface DeleteContactFlowModuleRequest {
  InstanceId: string | undefined;
  ContactFlowModuleId: string | undefined;
}
export interface DeleteContactFlowModuleResponse {}
export interface DeleteContactFlowModuleAliasRequest {
  InstanceId: string | undefined;
  ContactFlowModuleId: string | undefined;
  AliasId: string | undefined;
}
export interface DeleteContactFlowModuleAliasResponse {}
export interface DeleteContactFlowModuleVersionRequest {
  InstanceId: string | undefined;
  ContactFlowModuleId: string | undefined;
  ContactFlowModuleVersion: number | undefined;
}
export interface DeleteContactFlowModuleVersionResponse {}
export interface DeleteContactFlowVersionRequest {
  InstanceId: string | undefined;
  ContactFlowId: string | undefined;
  ContactFlowVersion: number | undefined;
}
export interface DeleteContactFlowVersionResponse {}
export interface DeleteDataTableRequest {
  InstanceId: string | undefined;
  DataTableId: string | undefined;
}
export interface DeleteDataTableResponse {}
export interface DeleteDataTableAttributeRequest {
  InstanceId: string | undefined;
  DataTableId: string | undefined;
  AttributeName: string | undefined;
}
export interface DeleteDataTableAttributeResponse {
  LockVersion: DataTableLockVersion | undefined;
}
export interface DeleteEmailAddressRequest {
  InstanceId: string | undefined;
  EmailAddressId: string | undefined;
}
export interface DeleteEmailAddressResponse {}
export interface DeleteEvaluationFormRequest {
  InstanceId: string | undefined;
  EvaluationFormId: string | undefined;
  EvaluationFormVersion?: number | undefined;
}
export interface DeleteHoursOfOperationRequest {
  InstanceId: string | undefined;
  HoursOfOperationId: string | undefined;
}
export interface DeleteHoursOfOperationOverrideRequest {
  InstanceId: string | undefined;
  HoursOfOperationId: string | undefined;
  HoursOfOperationOverrideId: string | undefined;
}
export interface DeleteInstanceRequest {
  InstanceId: string | undefined;
  ClientToken?: string | undefined;
}
export interface DeleteIntegrationAssociationRequest {
  InstanceId: string | undefined;
  IntegrationAssociationId: string | undefined;
}
export interface DeleteNotificationRequest {
  InstanceId: string | undefined;
  NotificationId: string | undefined;
}
export interface DeleteNotificationResponse {}
export interface DeletePredefinedAttributeRequest {
  InstanceId: string | undefined;
  Name: string | undefined;
}
export interface DeletePromptRequest {
  InstanceId: string | undefined;
  PromptId: string | undefined;
}
export interface DeletePushNotificationRegistrationRequest {
  InstanceId: string | undefined;
  RegistrationId: string | undefined;
  ContactId: string | undefined;
}
export interface DeletePushNotificationRegistrationResponse {}
export interface DeleteQueueRequest {
  InstanceId: string | undefined;
  QueueId: string | undefined;
}
export interface DeleteQuickConnectRequest {
  InstanceId: string | undefined;
  QuickConnectId: string | undefined;
}
export interface DeleteRoutingProfileRequest {
  InstanceId: string | undefined;
  RoutingProfileId: string | undefined;
}
export interface DeleteRuleRequest {
  InstanceId: string | undefined;
  RuleId: string | undefined;
}
export interface DeleteSecurityProfileRequest {
  InstanceId: string | undefined;
  SecurityProfileId: string | undefined;
}
export interface DeleteTaskTemplateRequest {
  InstanceId: string | undefined;
  TaskTemplateId: string | undefined;
}
export interface DeleteTaskTemplateResponse {}
export interface DeleteTestCaseRequest {
  InstanceId: string | undefined;
  TestCaseId: string | undefined;
}
export interface DeleteTestCaseResponse {}
export interface DeleteTrafficDistributionGroupRequest {
  TrafficDistributionGroupId: string | undefined;
}
export interface DeleteTrafficDistributionGroupResponse {}
export interface DeleteUseCaseRequest {
  InstanceId: string | undefined;
  IntegrationAssociationId: string | undefined;
  UseCaseId: string | undefined;
}
export interface DeleteUserRequest {
  InstanceId: string | undefined;
  UserId: string | undefined;
}
export interface DeleteUserHierarchyGroupRequest {
  HierarchyGroupId: string | undefined;
  InstanceId: string | undefined;
}
export interface DeleteViewRequest {
  InstanceId: string | undefined;
  ViewId: string | undefined;
}
export interface DeleteViewResponse {}
export interface DeleteViewVersionRequest {
  InstanceId: string | undefined;
  ViewId: string | undefined;
  ViewVersion: number | undefined;
}
export interface DeleteViewVersionResponse {}
export interface DeleteVocabularyRequest {
  InstanceId: string | undefined;
  VocabularyId: string | undefined;
}
export interface DeleteVocabularyResponse {
  VocabularyArn: string | undefined;
  VocabularyId: string | undefined;
  State: VocabularyState | undefined;
}
export interface DeleteWorkspaceRequest {
  InstanceId: string | undefined;
  WorkspaceId: string | undefined;
}
export interface DeleteWorkspaceResponse {}
export interface DeleteWorkspaceMediaRequest {
  InstanceId: string | undefined;
  WorkspaceId: string | undefined;
  MediaType: MediaType | undefined;
}
export interface DeleteWorkspaceMediaResponse {}
export interface DeleteWorkspacePageRequest {
  InstanceId: string | undefined;
  WorkspaceId: string | undefined;
  Page: string | undefined;
}
export interface DeleteWorkspacePageResponse {}
export interface DescribeAgentStatusRequest {
  InstanceId: string | undefined;
  AgentStatusId: string | undefined;
}
export interface DescribeAgentStatusResponse {
  AgentStatus?: AgentStatus | undefined;
}
export interface DescribeAttachedFilesConfigurationRequest {
  InstanceId: string | undefined;
  AttachmentScope: AttachmentScope | undefined;
}
export interface ExtensionConfiguration {
  AllowedExtensions: AllowedExtension[] | undefined;
}
export interface AttachedFilesConfiguration {
  InstanceId: string | undefined;
  AttachmentScope: AttachmentScope | undefined;
  MaximumSizeLimitInBytes?: number | undefined;
  ExtensionConfiguration?: ExtensionConfiguration | undefined;
  LastModifiedTime?: Date | undefined;
}
export interface DescribeAttachedFilesConfigurationResponse {
  AttachedFilesConfiguration: AttachedFilesConfiguration | undefined;
}
export interface DescribeAuthenticationProfileRequest {
  AuthenticationProfileId: string | undefined;
  InstanceId: string | undefined;
}
export interface AuthenticationProfile {
  Id?: string | undefined;
  Arn?: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  AllowedIps?: string[] | undefined;
  BlockedIps?: string[] | undefined;
  IsDefault?: boolean | undefined;
  CreatedTime?: Date | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
  PeriodicSessionDuration?: number | undefined;
  MaxSessionDuration?: number | undefined;
  SessionInactivityDuration?: number | undefined;
  SessionInactivityHandlingEnabled?: boolean | undefined;
}
export interface DescribeAuthenticationProfileResponse {
  AuthenticationProfile?: AuthenticationProfile | undefined;
}
export interface DescribeContactRequest {
  InstanceId: string | undefined;
  ContactId: string | undefined;
}
export interface ParticipantMetrics {
  ParticipantId?: string | undefined;
  ParticipantType?: ParticipantType | undefined;
  ConversationAbandon?: boolean | undefined;
  MessagesSent?: number | undefined;
  NumResponses?: number | undefined;
  MessageLengthInChars?: number | undefined;
  TotalResponseTimeInMillis?: number | undefined;
  MaxResponseTimeInMillis?: number | undefined;
  LastMessageTimestamp?: Date | undefined;
}
export interface ChatContactMetrics {
  MultiParty?: boolean | undefined;
  TotalMessages?: number | undefined;
  TotalBotMessages?: number | undefined;
  TotalBotMessageLengthInChars?: number | undefined;
  ConversationCloseTimeInMillis?: number | undefined;
  ConversationTurnCount?: number | undefined;
  AgentFirstResponseTimestamp?: Date | undefined;
  AgentFirstResponseTimeInMillis?: number | undefined;
}
export interface ChatMetrics {
  ChatContactMetrics?: ChatContactMetrics | undefined;
  AgentMetrics?: ParticipantMetrics | undefined;
  CustomerMetrics?: ParticipantMetrics | undefined;
}
export interface ContactDetails {
  Name?: string | undefined;
  Description?: string | undefined;
}
export interface ContactEvaluation {
  FormId?: string | undefined;
  EvaluationArn?: string | undefined;
  Status?: Status | undefined;
  StartTimestamp?: Date | undefined;
  EndTimestamp?: Date | undefined;
  DeleteTimestamp?: Date | undefined;
  ExportLocation?: string | undefined;
}
export interface Customer {
  DeviceInfo?: DeviceInfo | undefined;
  Capabilities?: ParticipantCapabilities | undefined;
}
export interface EndpointInfo {
  Type?: EndpointType | undefined;
  Address?: string | undefined;
  DisplayName?: string | undefined;
}
export interface CustomerVoiceActivity {
  GreetingStartTimestamp?: Date | undefined;
  GreetingEndTimestamp?: Date | undefined;
}
export interface DisconnectDetails {
  PotentialDisconnectIssue?: string | undefined;
}
export interface GlobalResiliencyMetadata {
  ActiveRegion?: string | undefined;
  OriginRegion?: string | undefined;
  TrafficDistributionGroupId?: string | undefined;
}
export interface QuickConnectContactData {
  ContactId?: string | undefined;
  InitiationTimestamp?: Date | undefined;
  QuickConnectId?: string | undefined;
  QuickConnectName?: string | undefined;
  QuickConnectType?: QuickConnectType | undefined;
}
export type NextContactMetadata =
  | NextContactMetadata.QuickConnectContactDataMember
  | NextContactMetadata.$UnknownMember;
export declare namespace NextContactMetadata {
  interface QuickConnectContactDataMember {
    QuickConnectContactData: QuickConnectContactData;
    $unknown?: never;
  }
  interface $UnknownMember {
    QuickConnectContactData?: never;
    $unknown: [string, any];
  }
  interface Visitor<T> {
    QuickConnectContactData: (value: QuickConnectContactData) => T;
    _: (name: string, value: any) => T;
  }
}
export interface NextContactEntry {
  Type?: NextContactType | undefined;
  NextContactMetadata?: NextContactMetadata | undefined;
}
export interface CustomerQualityMetrics {
  Audio?: AudioQualityMetricsInfo | undefined;
}
export interface QualityMetrics {
  Agent?: AgentQualityMetrics | undefined;
  Customer?: CustomerQualityMetrics | undefined;
}
export interface QueueInfo {
  Id?: string | undefined;
  EnqueueTimestamp?: Date | undefined;
}
export interface RecordingInfo {
  StorageType?: StorageType | undefined;
  Location?: string | undefined;
  MediaStreamType?: MediaStreamType | undefined;
  ParticipantType?: ParticipantType | undefined;
  FragmentStartNumber?: string | undefined;
  FragmentStopNumber?: string | undefined;
  StartTimestamp?: Date | undefined;
  StopTimestamp?: Date | undefined;
  Status?: RecordingStatus | undefined;
  DeletionReason?: string | undefined;
  UnprocessedTranscriptLocation?: string | undefined;
}
export interface Expiry {
  DurationInSeconds?: number | undefined;
  ExpiryTimestamp?: Date | undefined;
}
export interface MatchCriteria {
  AgentsCriteria?: AgentsCriteria | undefined;
}
export interface Range {
  MinProficiencyLevel?: number | undefined;
  MaxProficiencyLevel?: number | undefined;
}
export interface AttributeCondition {
  Name?: string | undefined;
  Value?: string | undefined;
  ProficiencyLevel?: number | undefined;
  Range?: Range | undefined;
  MatchCriteria?: MatchCriteria | undefined;
  ComparisonOperator?: string | undefined;
}
export interface TaskTemplateInfoV2 {
  Arn?: string | undefined;
  Name?: string | undefined;
}
export interface WisdomInfo {
  SessionArn?: string | undefined;
  AiAgents?: AiAgentInfo[] | undefined;
}
export interface DescribeContactEvaluationRequest {
  InstanceId: string | undefined;
  EvaluationId: string | undefined;
}
export interface EvaluationSuggestedAnswerTranscriptMillisecondOffsets {
  BeginOffsetMillis: number | undefined;
}
export interface EvaluationTranscriptPointOfInterest {
  MillisecondOffsets?:
    | EvaluationSuggestedAnswerTranscriptMillisecondOffsets
    | undefined;
  TranscriptSegment?: string | undefined;
}
export interface EvaluationAutomationRuleCategory {
  Category: string | undefined;
  Condition: QuestionRuleCategoryAutomationCondition | undefined;
  PointsOfInterest?: EvaluationTranscriptPointOfInterest[] | undefined;
}
export interface EvaluationContactLensAnswerAnalysisDetails {
  MatchedRuleCategories?: EvaluationAutomationRuleCategory[] | undefined;
}
export interface EvaluationGenAIAnswerAnalysisDetails {
  Justification?: string | undefined;
  PointsOfInterest?: EvaluationTranscriptPointOfInterest[] | undefined;
}
export type EvaluationQuestionAnswerAnalysisDetails =
  | EvaluationQuestionAnswerAnalysisDetails.ContactLensMember
  | EvaluationQuestionAnswerAnalysisDetails.GenAIMember
  | EvaluationQuestionAnswerAnalysisDetails.$UnknownMember;
export declare namespace EvaluationQuestionAnswerAnalysisDetails {
  interface GenAIMember {
    GenAI: EvaluationGenAIAnswerAnalysisDetails;
    ContactLens?: never;
    $unknown?: never;
  }
  interface ContactLensMember {
    GenAI?: never;
    ContactLens: EvaluationContactLensAnswerAnalysisDetails;
    $unknown?: never;
  }
  interface $UnknownMember {
    GenAI?: never;
    ContactLens?: never;
    $unknown: [string, any];
  }
  interface Visitor<T> {
    GenAI: (value: EvaluationGenAIAnswerAnalysisDetails) => T;
    ContactLens: (value: EvaluationContactLensAnswerAnalysisDetails) => T;
    _: (name: string, value: any) => T;
  }
}
export interface EvaluationQuestionInputDetails {
  TranscriptType?: EvaluationTranscriptType | undefined;
}
export type EvaluationAnswerData =
  | EvaluationAnswerData.DateTimeValueMember
  | EvaluationAnswerData.NotApplicableMember
  | EvaluationAnswerData.NumericValueMember
  | EvaluationAnswerData.StringValueMember
  | EvaluationAnswerData.StringValuesMember
  | EvaluationAnswerData.$UnknownMember;
export declare namespace EvaluationAnswerData {
  interface StringValueMember {
    StringValue: string;
    NumericValue?: never;
    StringValues?: never;
    DateTimeValue?: never;
    NotApplicable?: never;
    $unknown?: never;
  }
  interface NumericValueMember {
    StringValue?: never;
    NumericValue: number;
    StringValues?: never;
    DateTimeValue?: never;
    NotApplicable?: never;
    $unknown?: never;
  }
  interface StringValuesMember {
    StringValue?: never;
    NumericValue?: never;
    StringValues: string[];
    DateTimeValue?: never;
    NotApplicable?: never;
    $unknown?: never;
  }
  interface DateTimeValueMember {
    StringValue?: never;
    NumericValue?: never;
    StringValues?: never;
    DateTimeValue: string;
    NotApplicable?: never;
    $unknown?: never;
  }
  interface NotApplicableMember {
    StringValue?: never;
    NumericValue?: never;
    StringValues?: never;
    DateTimeValue?: never;
    NotApplicable: boolean;
    $unknown?: never;
  }
  interface $UnknownMember {
    StringValue?: never;
    NumericValue?: never;
    StringValues?: never;
    DateTimeValue?: never;
    NotApplicable?: never;
    $unknown: [string, any];
  }
  interface Visitor<T> {
    StringValue: (value: string) => T;
    NumericValue: (value: number) => T;
    StringValues: (value: string[]) => T;
    DateTimeValue: (value: string) => T;
    NotApplicable: (value: boolean) => T;
    _: (name: string, value: any) => T;
  }
}
export interface EvaluationSuggestedAnswer {
  Value?: EvaluationAnswerData | undefined;
  Status: EvaluationSuggestedAnswerStatus | undefined;
  Input?: EvaluationQuestionInputDetails | undefined;
  AnalysisType: EvaluationQuestionAnswerAnalysisType | undefined;
  AnalysisDetails?: EvaluationQuestionAnswerAnalysisDetails | undefined;
}
export interface EvaluationAnswerOutput {
  Value?: EvaluationAnswerData | undefined;
  SystemSuggestedValue?: EvaluationAnswerData | undefined;
  SuggestedAnswers?: EvaluationSuggestedAnswer[] | undefined;
}
export interface EvaluationAcknowledgement {
  AcknowledgedTime: Date | undefined;
  AcknowledgedBy: string | undefined;
  AcknowledgerComment?: string | undefined;
}
export interface AutoEvaluationDetails {
  AutoEvaluationEnabled: boolean | undefined;
  AutoEvaluationStatus?: AutoEvaluationStatus | undefined;
}
export interface EvaluationContactParticipant {
  ContactParticipantRole?: ContactParticipantRole | undefined;
  ContactParticipantId?: string | undefined;
}
export interface EvaluationReviewRequestComment {
  Comment?: string | undefined;
  CreatedTime?: Date | undefined;
  CreatedBy?: string | undefined;
}
export interface EvaluationReviewMetadata {
  ReviewId?: string | undefined;
  RequestedTime?: Date | undefined;
  RequestedBy?: string | undefined;
  CreatedTime?: Date | undefined;
  CreatedBy?: string | undefined;
  ReviewRequestComments: EvaluationReviewRequestComment[] | undefined;
}
export interface EvaluationScore {
  Percentage?: number | undefined;
  NotApplicable?: boolean | undefined;
  AutomaticFail?: boolean | undefined;
  AppliedWeight?: number | undefined;
}
export interface EvaluationMetadata {
  ContactId: string | undefined;
  EvaluatorArn: string | undefined;
  ContactAgentId?: string | undefined;
  CalibrationSessionId?: string | undefined;
  Score?: EvaluationScore | undefined;
  AutoEvaluation?: AutoEvaluationDetails | undefined;
  Acknowledgement?: EvaluationAcknowledgement | undefined;
  Review?: EvaluationReviewMetadata | undefined;
  ContactParticipant?: EvaluationContactParticipant | undefined;
  SamplingJobId?: string | undefined;
}
export interface EvaluationNote {
  Value?: string | undefined;
}
export interface Evaluation {
  EvaluationId: string | undefined;
  EvaluationArn: string | undefined;
  Metadata: EvaluationMetadata | undefined;
  Answers: Record<string, EvaluationAnswerOutput> | undefined;
  Notes: Record<string, EvaluationNote> | undefined;
  Status: EvaluationStatus | undefined;
  Scores?: Record<string, EvaluationScore> | undefined;
  CreatedTime: Date | undefined;
  LastModifiedTime: Date | undefined;
  EvaluationType?: EvaluationType | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface DescribeContactFlowRequest {
  InstanceId: string | undefined;
  ContactFlowId: string | undefined;
}
export interface ContactFlow {
  Arn?: string | undefined;
  Id?: string | undefined;
  Name?: string | undefined;
  Type?: ContactFlowType | undefined;
  State?: ContactFlowState | undefined;
  Status?: ContactFlowStatus | undefined;
  Description?: string | undefined;
  Content?: string | undefined;
  Tags?: Record<string, string> | undefined;
  FlowContentSha256?: string | undefined;
  Version?: number | undefined;
  VersionDescription?: string | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
}
export interface DescribeContactFlowResponse {
  ContactFlow?: ContactFlow | undefined;
}
export interface DescribeContactFlowModuleRequest {
  InstanceId: string | undefined;
  ContactFlowModuleId: string | undefined;
}
export interface ContactFlowModule {
  Arn?: string | undefined;
  Id?: string | undefined;
  Name?: string | undefined;
  Content?: string | undefined;
  Description?: string | undefined;
  State?: ContactFlowModuleState | undefined;
  Status?: ContactFlowModuleStatus | undefined;
  Tags?: Record<string, string> | undefined;
  FlowModuleContentSha256?: string | undefined;
  Version?: number | undefined;
  VersionDescription?: string | undefined;
  Settings?: string | undefined;
  ExternalInvocationConfiguration?: ExternalInvocationConfiguration | undefined;
}
export interface DescribeContactFlowModuleResponse {
  ContactFlowModule?: ContactFlowModule | undefined;
}
export interface DescribeContactFlowModuleAliasRequest {
  InstanceId: string | undefined;
  ContactFlowModuleId: string | undefined;
  AliasId: string | undefined;
}
export interface ContactFlowModuleAliasInfo {
  ContactFlowModuleId?: string | undefined;
  ContactFlowModuleArn?: string | undefined;
  AliasId?: string | undefined;
  Version?: number | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  LastModifiedRegion?: string | undefined;
  LastModifiedTime?: Date | undefined;
}
export interface DescribeContactFlowModuleAliasResponse {
  ContactFlowModuleAlias?: ContactFlowModuleAliasInfo | undefined;
}
export interface DescribeDataTableRequest {
  InstanceId: string | undefined;
  DataTableId: string | undefined;
}
export interface DataTable {
  Name: string | undefined;
  Id: string | undefined;
  Arn: string | undefined;
  TimeZone: string | undefined;
  Description?: string | undefined;
  ValueLockLevel?: DataTableLockLevel | undefined;
  LockVersion?: DataTableLockVersion | undefined;
  Version?: string | undefined;
  VersionDescription?: string | undefined;
  Status?: DataTableStatus | undefined;
  CreatedTime?: Date | undefined;
  LastModifiedTime: Date | undefined;
  LastModifiedRegion?: string | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface DescribeDataTableResponse {
  DataTable: DataTable | undefined;
}
export interface DescribeDataTableAttributeRequest {
  InstanceId: string | undefined;
  DataTableId: string | undefined;
  AttributeName: string | undefined;
}
export interface DataTableAttribute {
  AttributeId?: string | undefined;
  Name: string | undefined;
  ValueType: DataTableAttributeValueType | undefined;
  Description?: string | undefined;
  DataTableId?: string | undefined;
  DataTableArn?: string | undefined;
  Primary?: boolean | undefined;
  Version?: string | undefined;
  LockVersion?: DataTableLockVersion | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
  Validation?: Validation | undefined;
}
export interface DescribeDataTableAttributeResponse {
  Attribute: DataTableAttribute | undefined;
}
export interface DescribeEmailAddressRequest {
  InstanceId: string | undefined;
  EmailAddressId: string | undefined;
}
export interface DescribeEmailAddressResponse {
  EmailAddressId?: string | undefined;
  EmailAddressArn?: string | undefined;
  EmailAddress?: string | undefined;
  DisplayName?: string | undefined;
  Description?: string | undefined;
  CreateTimestamp?: string | undefined;
  ModifiedTimestamp?: string | undefined;
  AliasConfigurations?: AliasConfiguration[] | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface DescribeEvaluationFormRequest {
  InstanceId: string | undefined;
  EvaluationFormId: string | undefined;
  EvaluationFormVersion?: number | undefined;
}
export interface DescribeHoursOfOperationRequest {
  InstanceId: string | undefined;
  HoursOfOperationId: string | undefined;
}
export interface HoursOfOperationsIdentifier {
  Name: string | undefined;
  Id: string | undefined;
  Arn?: string | undefined;
}
export interface HoursOfOperation {
  HoursOfOperationId?: string | undefined;
  HoursOfOperationArn?: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  TimeZone?: string | undefined;
  Config?: HoursOfOperationConfig[] | undefined;
  ParentHoursOfOperations?: HoursOfOperationsIdentifier[] | undefined;
  Tags?: Record<string, string> | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
}
export interface DescribeHoursOfOperationResponse {
  HoursOfOperation?: HoursOfOperation | undefined;
}
export interface DescribeHoursOfOperationOverrideRequest {
  InstanceId: string | undefined;
  HoursOfOperationId: string | undefined;
  HoursOfOperationOverrideId: string | undefined;
}
export interface HoursOfOperationOverride {
  HoursOfOperationOverrideId?: string | undefined;
  HoursOfOperationId?: string | undefined;
  HoursOfOperationArn?: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  Config?: HoursOfOperationOverrideConfig[] | undefined;
  EffectiveFrom?: string | undefined;
  EffectiveTill?: string | undefined;
  RecurrenceConfig?: RecurrenceConfig | undefined;
  OverrideType?: OverrideType | undefined;
}
export interface DescribeHoursOfOperationOverrideResponse {
  HoursOfOperationOverride?: HoursOfOperationOverride | undefined;
}
export interface DescribeInstanceRequest {
  InstanceId: string | undefined;
}
export interface InstanceStatusReason {
  Message?: string | undefined;
}
export interface Instance {
  Id?: string | undefined;
  Arn?: string | undefined;
  IdentityManagementType?: DirectoryType | undefined;
  InstanceAlias?: string | undefined;
  CreatedTime?: Date | undefined;
  ServiceRole?: string | undefined;
  InstanceStatus?: InstanceStatus | undefined;
  StatusReason?: InstanceStatusReason | undefined;
  InboundCallsEnabled?: boolean | undefined;
  OutboundCallsEnabled?: boolean | undefined;
  InstanceAccessUrl?: string | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface ReplicationStatusSummary {
  Region?: string | undefined;
  ReplicationStatus?: InstanceReplicationStatus | undefined;
  ReplicationStatusReason?: string | undefined;
}
export interface ReplicationConfiguration {
  ReplicationStatusSummaryList?: ReplicationStatusSummary[] | undefined;
  SourceRegion?: string | undefined;
  GlobalSignInEndpoint?: string | undefined;
}
export interface DescribeInstanceResponse {
  Instance?: Instance | undefined;
  ReplicationConfiguration?: ReplicationConfiguration | undefined;
}
export interface DescribeInstanceAttributeRequest {
  InstanceId: string | undefined;
  AttributeType: InstanceAttributeType | undefined;
}
export interface Attribute {
  AttributeType?: InstanceAttributeType | undefined;
  Value?: string | undefined;
}
export interface DescribeInstanceAttributeResponse {
  Attribute?: Attribute | undefined;
}
export interface DescribeInstanceStorageConfigRequest {
  InstanceId: string | undefined;
  AssociationId: string | undefined;
  ResourceType: InstanceStorageResourceType | undefined;
}
export interface DescribeInstanceStorageConfigResponse {
  StorageConfig?: InstanceStorageConfig | undefined;
}
export interface DescribeNotificationRequest {
  InstanceId: string | undefined;
  NotificationId: string | undefined;
}
export interface Notification {
  Content?: Partial<Record<LocaleCode, string>> | undefined;
  Id: string | undefined;
  Arn: string | undefined;
  Priority?: NotificationPriority | undefined;
  Recipients?: string[] | undefined;
  LastModifiedTime: Date | undefined;
  CreatedAt?: Date | undefined;
  ExpiresAt?: Date | undefined;
  LastModifiedRegion?: string | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface DescribeNotificationResponse {
  Notification: Notification | undefined;
}
export interface DescribePhoneNumberRequest {
  PhoneNumberId: string | undefined;
}
export interface PhoneNumberStatus {
  Status?: PhoneNumberWorkflowStatus | undefined;
  Message?: string | undefined;
}
export interface ClaimedPhoneNumberSummary {
  PhoneNumberId?: string | undefined;
  PhoneNumberArn?: string | undefined;
  PhoneNumber?: string | undefined;
  PhoneNumberCountryCode?: PhoneNumberCountryCode | undefined;
  PhoneNumberType?: PhoneNumberType | undefined;
  PhoneNumberDescription?: string | undefined;
  TargetArn?: string | undefined;
  InstanceId?: string | undefined;
  Tags?: Record<string, string> | undefined;
  PhoneNumberStatus?: PhoneNumberStatus | undefined;
  SourcePhoneNumberArn?: string | undefined;
}
export interface DescribePhoneNumberResponse {
  ClaimedPhoneNumberSummary?: ClaimedPhoneNumberSummary | undefined;
}
export interface DescribePredefinedAttributeRequest {
  InstanceId: string | undefined;
  Name: string | undefined;
}
export interface PredefinedAttributeConfiguration {
  EnableValueValidationOnAssociation?: boolean | undefined;
  IsReadOnly?: boolean | undefined;
}
export interface PredefinedAttribute {
  Name?: string | undefined;
  Values?: PredefinedAttributeValues | undefined;
  Purposes?: string[] | undefined;
  AttributeConfiguration?: PredefinedAttributeConfiguration | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
}
export interface DescribePredefinedAttributeResponse {
  PredefinedAttribute?: PredefinedAttribute | undefined;
}
export interface DescribePromptRequest {
  InstanceId: string | undefined;
  PromptId: string | undefined;
}
export interface Prompt {
  PromptARN?: string | undefined;
  PromptId?: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  Tags?: Record<string, string> | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
}
export interface DescribePromptResponse {
  Prompt?: Prompt | undefined;
}
export interface DescribeQueueRequest {
  InstanceId: string | undefined;
  QueueId: string | undefined;
}
export interface Queue {
  Name?: string | undefined;
  QueueArn?: string | undefined;
  QueueId?: string | undefined;
  Description?: string | undefined;
  OutboundCallerConfig?: OutboundCallerConfig | undefined;
  OutboundEmailConfig?: OutboundEmailConfig | undefined;
  HoursOfOperationId?: string | undefined;
  MaxContacts?: number | undefined;
  Status?: QueueStatus | undefined;
  Tags?: Record<string, string> | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
}
export interface DescribeQueueResponse {
  Queue?: Queue | undefined;
}
export interface DescribeQuickConnectRequest {
  InstanceId: string | undefined;
  QuickConnectId: string | undefined;
}
export interface QuickConnect {
  QuickConnectARN?: string | undefined;
  QuickConnectId?: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  QuickConnectConfig?: QuickConnectConfig | undefined;
  Tags?: Record<string, string> | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
}
export interface DescribeQuickConnectResponse {
  QuickConnect?: QuickConnect | undefined;
}
export interface DescribeRoutingProfileRequest {
  InstanceId: string | undefined;
  RoutingProfileId: string | undefined;
}
export interface RoutingProfile {
  InstanceId?: string | undefined;
  Name?: string | undefined;
  RoutingProfileArn?: string | undefined;
  RoutingProfileId?: string | undefined;
  Description?: string | undefined;
  MediaConcurrencies?: MediaConcurrency[] | undefined;
  DefaultOutboundQueueId?: string | undefined;
  Tags?: Record<string, string> | undefined;
  NumberOfAssociatedQueues?: number | undefined;
  NumberOfAssociatedManualAssignmentQueues?: number | undefined;
  NumberOfAssociatedUsers?: number | undefined;
  AgentAvailabilityTimer?: AgentAvailabilityTimer | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
  IsDefault?: boolean | undefined;
  AssociatedQueueIds?: string[] | undefined;
  AssociatedManualAssignmentQueueIds?: string[] | undefined;
}
export interface DescribeRoutingProfileResponse {
  RoutingProfile?: RoutingProfile | undefined;
}
export interface DescribeRuleRequest {
  InstanceId: string | undefined;
  RuleId: string | undefined;
}
export interface Rule {
  Name: string | undefined;
  RuleId: string | undefined;
  RuleArn: string | undefined;
  TriggerEventSource: RuleTriggerEventSource | undefined;
  Function: string | undefined;
  Actions: RuleAction[] | undefined;
  PublishStatus: RulePublishStatus | undefined;
  CreatedTime: Date | undefined;
  LastUpdatedTime: Date | undefined;
  LastUpdatedBy: string | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface DescribeRuleResponse {
  Rule: Rule | undefined;
}
export interface DescribeSecurityProfileRequest {
  SecurityProfileId: string | undefined;
  InstanceId: string | undefined;
}
export interface SecurityProfile {
  Id?: string | undefined;
  OrganizationResourceId?: string | undefined;
  Arn?: string | undefined;
  SecurityProfileName?: string | undefined;
  Description?: string | undefined;
  Tags?: Record<string, string> | undefined;
  AllowedAccessControlTags?: Record<string, string> | undefined;
  TagRestrictedResources?: string[] | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
  HierarchyRestrictedResources?: string[] | undefined;
  AllowedAccessControlHierarchyGroupId?: string | undefined;
  GranularAccessControlConfiguration?:
    | GranularAccessControlConfiguration
    | undefined;
}
export interface DescribeSecurityProfileResponse {
  SecurityProfile?: SecurityProfile | undefined;
}
export interface DescribeTestCaseRequest {
  InstanceId: string | undefined;
  TestCaseId: string | undefined;
  Status?: TestCaseStatus | undefined;
}
export interface TestCase {
  Arn?: string | undefined;
  Id?: string | undefined;
  Name?: string | undefined;
  Content?: string | undefined;
  EntryPoint?: TestCaseEntryPoint | undefined;
  InitializationData?: string | undefined;
  Description?: string | undefined;
  Status?: TestCaseStatus | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
  Tags?: Record<string, string> | undefined;
  TestCaseSha256?: string | undefined;
}
export interface DescribeTestCaseResponse {
  TestCase?: TestCase | undefined;
}
export interface DescribeTrafficDistributionGroupRequest {
  TrafficDistributionGroupId: string | undefined;
}
export interface TrafficDistributionGroup {
  Id?: string | undefined;
  Arn?: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  InstanceArn?: string | undefined;
  Status?: TrafficDistributionGroupStatus | undefined;
  Tags?: Record<string, string> | undefined;
  IsDefault?: boolean | undefined;
}
export interface DescribeTrafficDistributionGroupResponse {
  TrafficDistributionGroup?: TrafficDistributionGroup | undefined;
}
export interface DescribeUserRequest {
  UserId: string | undefined;
  InstanceId: string | undefined;
}
export interface User {
  Id?: string | undefined;
  Arn?: string | undefined;
  Username?: string | undefined;
  IdentityInfo?: UserIdentityInfo | undefined;
  PhoneConfig?: UserPhoneConfig | undefined;
  DirectoryUserId?: string | undefined;
  SecurityProfileIds?: string[] | undefined;
  RoutingProfileId?: string | undefined;
  HierarchyGroupId?: string | undefined;
  Tags?: Record<string, string> | undefined;
  AutoAcceptConfigs?: AutoAcceptConfig[] | undefined;
  AfterContactWorkConfigs?: AfterContactWorkConfigPerChannel[] | undefined;
  PhoneNumberConfigs?: PhoneNumberConfig[] | undefined;
  PersistentConnectionConfigs?: PersistentConnectionConfig[] | undefined;
  VoiceEnhancementConfigs?: VoiceEnhancementConfig[] | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
}
export interface DescribeUserResponse {
  User?: User | undefined;
}
export interface DescribeUserHierarchyGroupRequest {
  HierarchyGroupId: string | undefined;
  InstanceId: string | undefined;
}
export interface HierarchyGroupSummary {
  Id?: string | undefined;
  Arn?: string | undefined;
  Name?: string | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
}
export interface HierarchyPath {
  LevelOne?: HierarchyGroupSummary | undefined;
  LevelTwo?: HierarchyGroupSummary | undefined;
  LevelThree?: HierarchyGroupSummary | undefined;
  LevelFour?: HierarchyGroupSummary | undefined;
  LevelFive?: HierarchyGroupSummary | undefined;
}
export interface HierarchyGroup {
  Id?: string | undefined;
  Arn?: string | undefined;
  Name?: string | undefined;
  LevelId?: string | undefined;
  HierarchyPath?: HierarchyPath | undefined;
  Tags?: Record<string, string> | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
}
export interface DescribeUserHierarchyGroupResponse {
  HierarchyGroup?: HierarchyGroup | undefined;
}
export interface DescribeUserHierarchyStructureRequest {
  InstanceId: string | undefined;
}
export interface HierarchyLevel {
  Id?: string | undefined;
  Arn?: string | undefined;
  Name?: string | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
}
export interface HierarchyStructure {
  LevelOne?: HierarchyLevel | undefined;
  LevelTwo?: HierarchyLevel | undefined;
  LevelThree?: HierarchyLevel | undefined;
  LevelFour?: HierarchyLevel | undefined;
  LevelFive?: HierarchyLevel | undefined;
}
export interface DescribeUserHierarchyStructureResponse {
  HierarchyStructure?: HierarchyStructure | undefined;
}
export interface DescribeViewRequest {
  InstanceId: string | undefined;
  ViewId: string | undefined;
}
export interface DescribeViewResponse {
  View?: View | undefined;
}
export interface DescribeVocabularyRequest {
  InstanceId: string | undefined;
  VocabularyId: string | undefined;
}
export interface Vocabulary {
  Name: string | undefined;
  Id: string | undefined;
  Arn: string | undefined;
  LanguageCode: VocabularyLanguageCode | undefined;
  State: VocabularyState | undefined;
  LastModifiedTime: Date | undefined;
  FailureReason?: string | undefined;
  Content?: string | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface DescribeVocabularyResponse {
  Vocabulary: Vocabulary | undefined;
}
export interface DescribeWorkspaceRequest {
  InstanceId: string | undefined;
  WorkspaceId: string | undefined;
}
export interface Workspace {
  Visibility?: Visibility | undefined;
  Id: string | undefined;
  Name: string | undefined;
  Arn: string | undefined;
  Description?: string | undefined;
  Theme?: WorkspaceTheme | undefined;
  Title?: string | undefined;
  LastModifiedTime: Date | undefined;
  LastModifiedRegion?: string | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface DescribeWorkspaceResponse {
  Workspace: Workspace | undefined;
}
export interface DisassociateAnalyticsDataSetRequest {
  InstanceId: string | undefined;
  DataSetId: string | undefined;
  TargetAccountId?: string | undefined;
}
export interface DisassociateApprovedOriginRequest {
  InstanceId: string | undefined;
  Origin: string | undefined;
  ClientToken?: string | undefined;
}
export interface DisassociateBotRequest {
  InstanceId: string | undefined;
  LexBot?: LexBot | undefined;
  LexV2Bot?: LexV2Bot | undefined;
  ClientToken?: string | undefined;
}
export interface DisassociateEmailAddressAliasRequest {
  EmailAddressId: string | undefined;
  InstanceId: string | undefined;
  AliasConfiguration: AliasConfiguration | undefined;
  ClientToken?: string | undefined;
}
export interface DisassociateEmailAddressAliasResponse {}
export interface DisassociateFlowRequest {
  InstanceId: string | undefined;
  ResourceId: string | undefined;
  ResourceType: FlowAssociationResourceType | undefined;
}
export interface DisassociateFlowResponse {}
export interface DisassociateHoursOfOperationsRequest {
  InstanceId: string | undefined;
  HoursOfOperationId: string | undefined;
  ParentHoursOfOperationIds: string[] | undefined;
}
export interface DisassociateInstanceStorageConfigRequest {
  InstanceId: string | undefined;
  AssociationId: string | undefined;
  ResourceType: InstanceStorageResourceType | undefined;
  ClientToken?: string | undefined;
}
export interface DisassociateLambdaFunctionRequest {
  InstanceId: string | undefined;
  FunctionArn: string | undefined;
  ClientToken?: string | undefined;
}
export interface DisassociateLexBotRequest {
  InstanceId: string | undefined;
  BotName: string | undefined;
  LexRegion: string | undefined;
  ClientToken?: string | undefined;
}
export interface DisassociatePhoneNumberContactFlowRequest {
  PhoneNumberId: string | undefined;
  InstanceId: string | undefined;
}
export interface DisassociateQueueEmailAddressesRequest {
  InstanceId: string | undefined;
  QueueId: string | undefined;
  EmailAddressesId: string[] | undefined;
  ClientToken?: string | undefined;
}
export interface DisassociateQueueQuickConnectsRequest {
  InstanceId: string | undefined;
  QueueId: string | undefined;
  QuickConnectIds: string[] | undefined;
}
export interface DisassociateRoutingProfileQueuesRequest {
  InstanceId: string | undefined;
  RoutingProfileId: string | undefined;
  QueueReferences?: RoutingProfileQueueReference[] | undefined;
  ManualAssignmentQueueReferences?: RoutingProfileQueueReference[] | undefined;
}
export interface DisassociateSecurityKeyRequest {
  InstanceId: string | undefined;
  AssociationId: string | undefined;
  ClientToken?: string | undefined;
}
export interface DisassociateSecurityProfilesRequest {
  InstanceId: string | undefined;
  SecurityProfiles: SecurityProfileItem[] | undefined;
  EntityType: EntityType | undefined;
  EntityArn: string | undefined;
}
export interface DisassociateTrafficDistributionGroupUserRequest {
  TrafficDistributionGroupId: string | undefined;
  UserId: string | undefined;
  InstanceId: string | undefined;
}
export interface DisassociateTrafficDistributionGroupUserResponse {}
export interface UserProficiencyDisassociate {
  AttributeName: string | undefined;
  AttributeValue: string | undefined;
}
export interface DisassociateUserProficienciesRequest {
  InstanceId: string | undefined;
  UserId: string | undefined;
  UserProficiencies: UserProficiencyDisassociate[] | undefined;
}
export interface DisassociateWorkspaceRequest {
  InstanceId: string | undefined;
  WorkspaceId: string | undefined;
  ResourceArns: string[] | undefined;
}
export interface DisassociateWorkspaceResponse {
  SuccessfulList?: SuccessfulBatchAssociationSummary[] | undefined;
  FailedList?: FailedBatchAssociationSummary[] | undefined;
}
export interface DismissUserContactRequest {
  UserId: string | undefined;
  InstanceId: string | undefined;
  ContactId: string | undefined;
}
export interface DismissUserContactResponse {}
export interface DataTableValueEvaluationSet {
  PrimaryValues?: PrimaryValue[] | undefined;
  AttributeNames: string[] | undefined;
}
export interface EvaluateDataTableValuesRequest {
  InstanceId: string | undefined;
  DataTableId: string | undefined;
  Values: DataTableValueEvaluationSet[] | undefined;
  TimeZone?: string | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
}
export interface DataTableEvaluatedValue {
  RecordId: string | undefined;
  PrimaryValues: PrimaryValue[] | undefined;
  AttributeName: string | undefined;
  ValueType: DataTableAttributeValueType | undefined;
  Found: boolean | undefined;
  Error: boolean | undefined;
  EvaluatedValue: string | undefined;
}
export interface EvaluateDataTableValuesResponse {
  Values: DataTableEvaluatedValue[] | undefined;
  NextToken?: string | undefined;
}
export interface GetAttachedFileRequest {
  InstanceId: string | undefined;
  FileId: string | undefined;
  UrlExpiryInSeconds?: number | undefined;
  AssociatedResourceArn: string | undefined;
}
export interface DownloadUrlMetadata {
  Url?: string | undefined;
  UrlExpiry?: string | undefined;
}
export interface GetAttachedFileResponse {
  FileArn?: string | undefined;
  FileId?: string | undefined;
  CreationTime?: string | undefined;
  FileStatus?: FileStatusType | undefined;
  FileName?: string | undefined;
  FileSizeInBytes: number | undefined;
  AssociatedResourceArn?: string | undefined;
  FileUseCaseType?: FileUseCaseType | undefined;
  CreatedBy?: CreatedByInfo | undefined;
  DownloadUrlMetadata?: DownloadUrlMetadata | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface GetContactAttributesRequest {
  InstanceId: string | undefined;
  InitialContactId: string | undefined;
}
export interface GetContactAttributesResponse {
  Attributes?: Record<string, string> | undefined;
}
export interface ContactMetricInfo {
  Name: ContactMetricName | undefined;
}
export interface GetContactMetricsRequest {
  InstanceId: string | undefined;
  ContactId: string | undefined;
  Metrics: ContactMetricInfo[] | undefined;
}
export type ContactMetricValue =
  | ContactMetricValue.NumberMember
  | ContactMetricValue.$UnknownMember;
export declare namespace ContactMetricValue {
  interface NumberMember {
    Number: number;
    $unknown?: never;
  }
  interface $UnknownMember {
    Number?: never;
    $unknown: [string, any];
  }
  interface Visitor<T> {
    Number: (value: number) => T;
    _: (name: string, value: any) => T;
  }
}
export interface ContactMetricResult {
  Name: ContactMetricName | undefined;
  Value: ContactMetricValue | undefined;
}
export interface GetContactMetricsResponse {
  MetricResults?: ContactMetricResult[] | undefined;
  Id?: string | undefined;
  Arn?: string | undefined;
}
export interface CurrentMetric {
  Name?: CurrentMetricName | undefined;
  MetricId?: string | undefined;
  Unit?: Unit | undefined;
}
export interface Filters {
  Queues?: string[] | undefined;
  Channels?: Channel[] | undefined;
  RoutingProfiles?: string[] | undefined;
  RoutingStepExpressions?: string[] | undefined;
  AgentStatuses?: string[] | undefined;
  Subtypes?: string[] | undefined;
  ValidationTestTypes?: string[] | undefined;
}
export interface CurrentMetricSortCriteria {
  SortByMetric?: CurrentMetricName | undefined;
  SortOrder?: SortOrder | undefined;
}
export interface GetCurrentMetricDataRequest {
  InstanceId: string | undefined;
  Filters: Filters | undefined;
  Groupings?: Grouping[] | undefined;
  CurrentMetrics: CurrentMetric[] | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
  SortCriteria?: CurrentMetricSortCriteria[] | undefined;
}
export interface CurrentMetricData {
  Metric?: CurrentMetric | undefined;
  Value?: number | undefined;
}
export interface RoutingProfileReference {
  Id?: string | undefined;
  Arn?: string | undefined;
}
export interface Dimensions {
  Queue?: QueueReference | undefined;
  Channel?: Channel | undefined;
  RoutingProfile?: RoutingProfileReference | undefined;
  RoutingStepExpression?: string | undefined;
  AgentStatus?: AgentStatusIdentifier | undefined;
  Subtype?: string | undefined;
  ValidationTestType?: string | undefined;
}
export interface CurrentMetricResult {
  Dimensions?: Dimensions | undefined;
  Collections?: CurrentMetricData[] | undefined;
}
export interface GetCurrentMetricDataResponse {
  NextToken?: string | undefined;
  MetricResults?: CurrentMetricResult[] | undefined;
  DataSnapshotTime?: Date | undefined;
  ApproximateTotalCount?: number | undefined;
}
export interface ContactFilter {
  ContactStates?: ContactState[] | undefined;
}
export interface UserDataFilters {
  Queues?: string[] | undefined;
  ContactFilter?: ContactFilter | undefined;
  RoutingProfiles?: string[] | undefined;
  Agents?: string[] | undefined;
  UserHierarchyGroups?: string[] | undefined;
}
export interface GetCurrentUserDataRequest {
  InstanceId: string | undefined;
  Filters: UserDataFilters | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
}
export interface HierarchyGroupSummaryReference {
  Id?: string | undefined;
  Arn?: string | undefined;
}
export interface HierarchyPathReference {
  LevelOne?: HierarchyGroupSummaryReference | undefined;
  LevelTwo?: HierarchyGroupSummaryReference | undefined;
  LevelThree?: HierarchyGroupSummaryReference | undefined;
  LevelFour?: HierarchyGroupSummaryReference | undefined;
  LevelFive?: HierarchyGroupSummaryReference | undefined;
}
export interface UserReference {
  Id?: string | undefined;
  Arn?: string | undefined;
}
export interface UserData {
  User?: UserReference | undefined;
  RoutingProfile?: RoutingProfileReference | undefined;
  HierarchyPath?: HierarchyPathReference | undefined;
  Status?: AgentStatusReference | undefined;
  AvailableSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
  MaxSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
  ActiveSlotsByChannel?: Partial<Record<Channel, number>> | undefined;
  Contacts?: AgentContactReference[] | undefined;
  NextStatus?: string | undefined;
}
export interface GetCurrentUserDataResponse {
  NextToken?: string | undefined;
  UserDataList?: UserData[] | undefined;
  ApproximateTotalCount?: number | undefined;
}
export interface GetEffectiveHoursOfOperationsRequest {
  InstanceId: string | undefined;
  HoursOfOperationId: string | undefined;
  FromDate: string | undefined;
  ToDate: string | undefined;
}
export interface OperationalHour {
  Start?: OverrideTimeSlice | undefined;
  End?: OverrideTimeSlice | undefined;
}
export interface EffectiveHoursOfOperations {
  Date?: string | undefined;
  OperationalHours?: OperationalHour[] | undefined;
}
export interface OverrideHour {
  Start?: OverrideTimeSlice | undefined;
  End?: OverrideTimeSlice | undefined;
  OverrideName?: string | undefined;
  OperationalStatus?: OperationalStatus | undefined;
}
export interface EffectiveOverrideHours {
  Date?: string | undefined;
  OverrideHours?: OverrideHour[] | undefined;
}
export interface GetEffectiveHoursOfOperationsResponse {
  EffectiveHoursOfOperationList?: EffectiveHoursOfOperations[] | undefined;
  EffectiveOverrideHoursList?: EffectiveOverrideHours[] | undefined;
  TimeZone?: string | undefined;
}
export interface GetFederationTokenRequest {
  InstanceId: string | undefined;
}
export interface Credentials {
  AccessToken?: string | undefined;
  AccessTokenExpiration?: Date | undefined;
  RefreshToken?: string | undefined;
  RefreshTokenExpiration?: Date | undefined;
}
export interface GetFederationTokenResponse {
  Credentials?: Credentials | undefined;
  SignInUrl?: string | undefined;
  UserArn?: string | undefined;
  UserId?: string | undefined;
}
export interface GetFlowAssociationRequest {
  InstanceId: string | undefined;
  ResourceId: string | undefined;
  ResourceType: FlowAssociationResourceType | undefined;
}
export interface GetFlowAssociationResponse {
  ResourceId?: string | undefined;
  FlowId?: string | undefined;
  ResourceType?: FlowAssociationResourceType | undefined;
}
export interface Threshold {
  Comparison?: Comparison | undefined;
  ThresholdValue?: number | undefined;
}
export interface HistoricalMetric {
  Name?: HistoricalMetricName | undefined;
  Threshold?: Threshold | undefined;
  Statistic?: Statistic | undefined;
  Unit?: Unit | undefined;
}
export interface GetMetricDataRequest {
  InstanceId: string | undefined;
  StartTime: Date | undefined;
  EndTime: Date | undefined;
  Filters: Filters | undefined;
  Groupings?: Grouping[] | undefined;
  HistoricalMetrics: HistoricalMetric[] | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
}
export interface HistoricalMetricData {
  Metric?: HistoricalMetric | undefined;
  Value?: number | undefined;
}
export interface HistoricalMetricResult {
  Dimensions?: Dimensions | undefined;
  Collections?: HistoricalMetricData[] | undefined;
}
export interface GetMetricDataResponse {
  NextToken?: string | undefined;
  MetricResults?: HistoricalMetricResult[] | undefined;
}
export interface FilterV2StringCondition {
  Comparison?: FilterV2StringConditionComparisonOperator | undefined;
}
export interface FilterV2 {
  FilterKey?: string | undefined;
  FilterValues?: string[] | undefined;
  StringCondition?: FilterV2StringCondition | undefined;
}
export interface IntervalDetails {
  TimeZone?: string | undefined;
  IntervalPeriod?: IntervalPeriod | undefined;
}
export interface MetricFilterV2 {
  MetricFilterKey?: string | undefined;
  MetricFilterValues?: string[] | undefined;
  Negate?: boolean | undefined;
}
export interface ThresholdV2 {
  Comparison?: string | undefined;
  ThresholdValue?: number | undefined;
}
export interface MetricV2 {
  Name?: string | undefined;
  Threshold?: ThresholdV2[] | undefined;
  MetricId?: string | undefined;
  MetricFilters?: MetricFilterV2[] | undefined;
}
export interface GetMetricDataV2Request {
  ResourceArn: string | undefined;
  StartTime: Date | undefined;
  EndTime: Date | undefined;
  Interval?: IntervalDetails | undefined;
  Filters: FilterV2[] | undefined;
  Groupings?: string[] | undefined;
  Metrics: MetricV2[] | undefined;
  NextToken?: string | undefined;
  MaxResults?: number | undefined;
}
export interface MetricDataV2 {
  Metric?: MetricV2 | undefined;
  Value?: number | undefined;
}
export interface MetricInterval {
  Interval?: IntervalPeriod | undefined;
  StartTime?: Date | undefined;
  EndTime?: Date | undefined;
}
export interface MetricResultV2 {
  Dimensions?: Record<string, string> | undefined;
  MetricInterval?: MetricInterval | undefined;
  Collections?: MetricDataV2[] | undefined;
}
export interface GetMetricDataV2Response {
  NextToken?: string | undefined;
  MetricResults?: MetricResultV2[] | undefined;
}