import {
  AccessType,
  ActionType,
  AgentAvailabilityTimer,
  AgentStatusState,
  AgentStatusType,
  AiUseCase,
  AllowedUserAction,
  ApplicationType,
  AttachedFileInvalidRequestExceptionReason,
  AttachedFileServiceQuotaExceededExceptionReason,
  BehaviorType,
  Channel,
  ConfigurableNotificationPriority,
  ContactFlowStatus,
  ContactFlowType,
  ContactInitiationMethod,
  ContactInteractionType,
  ContactState,
  DataTableAttributeValueType,
  DataTableLockLevel,
  DataTableStatus,
  DeviceType,
  DirectoryType,
  EncryptionType,
  EndpointType,
  EntityType,
  EvaluationFormItemEnablementSourceType,
  EvaluationFormItemEnablementSourceValueType,
  EvaluationFormItemSourceValuesComparator,
  EvaluationFormLanguageCode,
  EvaluationFormMultiSelectQuestionDisplayMode,
  EvaluationFormQuestionAutomationAnswerSourceType,
  EvaluationFormScoringMode,
  EvaluationFormScoringStatus,
  EvaluationFormSingleSelectQuestionDisplayMode,
  EvaluationReviewNotificationRecipientType,
  EventSourceName,
  FailureReasonCode,
  FileStatusType,
  FileUseCaseType,
  FlowAssociationResourceType,
  FlowModuleType,
  HoursOfOperationDays,
  InstanceStorageResourceType,
  IntegrationType,
  ListFlowAssociationResourceType,
  LocaleCode,
  MultiSelectQuestionRuleCategoryAutomationCondition,
  NotificationContentType,
  NotificationDeliveryType,
  NumericQuestionPropertyAutomationLabel,
  OutboundStrategyType,
  OverrideDays,
  OverrideType,
  ParticipantRole,
  ParticipantState,
  PhoneType,
  PropertyValidationExceptionReason,
  QuickConnectType,
  RecurrenceFrequency,
  ReferenceStatus,
  ReferenceType,
  RehydrationType,
  RulePublishStatus,
  ScreenShareCapability,
  SingleSelectQuestionRuleCategoryAutomationCondition,
  SlaAssignmentType,
  SlaType,
  SourceType,
  StorageType,
  StringComparisonType,
  TaskTemplateFieldType,
  TaskTemplateStatus,
  TestCaseEntryPointType,
  TestCaseStatus,
  UseCaseType,
  VideoCapability,
  ViewStatus,
  ViewType,
  VocabularyLanguageCode,
  VocabularyState,
  VoiceEnhancementMode,
} from "./enums";
export interface ActionSummary {
  ActionType: ActionType | undefined;
}
export interface ActivateEvaluationFormRequest {
  InstanceId: string | undefined;
  EvaluationFormId: string | undefined;
  EvaluationFormVersion: number | undefined;
}
export interface ActivateEvaluationFormResponse {
  EvaluationFormId: string | undefined;
  EvaluationFormArn: string | undefined;
  EvaluationFormVersion: number | undefined;
}
export interface EmailRecipient {
  Address?: string | undefined;
  DisplayName?: string | undefined;
}
export interface AdditionalEmailRecipients {
  ToList?: EmailRecipient[] | undefined;
  CcList?: EmailRecipient[] | undefined;
}
export interface AfterContactWorkConfig {
  AfterContactWorkTimeLimit?: number | undefined;
}
export interface AfterContactWorkConfigPerChannel {
  Channel: Channel | undefined;
  AfterContactWorkConfig: AfterContactWorkConfig | undefined;
  AgentFirstCallbackAfterContactWorkConfig?: AfterContactWorkConfig | undefined;
}
export interface Distribution {
  Region: string | undefined;
  Percentage: number | undefined;
}
export interface AgentConfig {
  Distributions: Distribution[] | undefined;
}
export interface QueueReference {
  Id?: string | undefined;
  Arn?: string | undefined;
}
export interface AgentContactReference {
  ContactId?: string | undefined;
  Channel?: Channel | undefined;
  InitiationMethod?: ContactInitiationMethod | undefined;
  AgentContactState?: ContactState | undefined;
  StateStartTimestamp?: Date | undefined;
  ConnectedToAgentTimestamp?: Date | undefined;
  Queue?: QueueReference | undefined;
}
export interface PostAcceptTimeoutConfig {
  DurationInSeconds: number | undefined;
}
export interface Preview {
  PostAcceptTimeoutConfig: PostAcceptTimeoutConfig | undefined;
  AllowedUserActions: AllowedUserAction[] | undefined;
}
export interface AgentFirst {
  Preview?: Preview | undefined;
}
export interface AgentHierarchyGroup {
  Arn?: string | undefined;
}
export interface AgentHierarchyGroups {
  L1Ids?: string[] | undefined;
  L2Ids?: string[] | undefined;
  L3Ids?: string[] | undefined;
  L4Ids?: string[] | undefined;
  L5Ids?: string[] | undefined;
}
export interface ParticipantCapabilities {
  Video?: VideoCapability | undefined;
  ScreenShare?: ScreenShareCapability | undefined;
}
export interface DeviceInfo {
  PlatformName?: string | undefined;
  PlatformVersion?: string | undefined;
  OperatingSystem?: string | undefined;
}
export interface HierarchyGroups {
  Level1?: AgentHierarchyGroup | undefined;
  Level2?: AgentHierarchyGroup | undefined;
  Level3?: AgentHierarchyGroup | undefined;
  Level4?: AgentHierarchyGroup | undefined;
  Level5?: AgentHierarchyGroup | undefined;
}
export interface StateTransition {
  State?: ParticipantState | undefined;
  StateStartTimestamp?: Date | undefined;
  StateEndTimestamp?: Date | undefined;
}
export interface AgentInfo {
  Id?: string | undefined;
  AcceptedByAgentTimestamp?: Date | undefined;
  PreviewEndTimestamp?: Date | undefined;
  ConnectedToAgentTimestamp?: Date | undefined;
  AgentPauseDurationInSeconds?: number | undefined;
  HierarchyGroups?: HierarchyGroups | undefined;
  DeviceInfo?: DeviceInfo | undefined;
  Capabilities?: ParticipantCapabilities | undefined;
  AfterContactWorkDuration?: number | undefined;
  AfterContactWorkStartTimestamp?: Date | undefined;
  AfterContactWorkEndTimestamp?: Date | undefined;
  AgentInitiatedHoldDuration?: number | undefined;
  StateTransitions?: StateTransition[] | undefined;
  VoiceEnhancementMode?: VoiceEnhancementMode | undefined;
}
export interface AudioQualityMetricsInfo {
  QualityScore?: number | undefined;
  PotentialQualityIssues?: string[] | undefined;
}
export interface AgentQualityMetrics {
  Audio?: AudioQualityMetricsInfo | undefined;
}
export interface AgentsCriteria {
  AgentIds?: string[] | undefined;
}
export interface AgentStatus {
  AgentStatusARN?: string | undefined;
  AgentStatusId?: string | undefined;
  Name?: string | undefined;
  Description?: string | undefined;
  Type?: AgentStatusType | undefined;
  DisplayOrder?: number | undefined;
  State?: AgentStatusState | undefined;
  Tags?: Record<string, string> | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
}
export interface AgentStatusIdentifier {
  Arn?: string | undefined;
  Id?: string | undefined;
}
export interface AgentStatusReference {
  StatusStartTimestamp?: Date | undefined;
  StatusArn?: string | undefined;
  StatusName?: string | undefined;
}
export interface StringCondition {
  FieldName?: string | undefined;
  Value?: string | undefined;
  ComparisonType?: StringComparisonType | undefined;
}
export interface TagCondition {
  TagKey?: string | undefined;
  TagValue?: string | undefined;
}
export interface CommonAttributeAndCondition {
  TagConditions?: TagCondition[] | undefined;
}
export interface ControlPlaneAttributeFilter {
  OrConditions?: CommonAttributeAndCondition[] | undefined;
  AndCondition?: CommonAttributeAndCondition | undefined;
  TagCondition?: TagCondition | undefined;
}
export interface AgentStatusSearchFilter {
  AttributeFilter?: ControlPlaneAttributeFilter | undefined;
}
export interface AgentStatusSummary {
  Id?: string | undefined;
  Arn?: string | undefined;
  Name?: string | undefined;
  Type?: AgentStatusType | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
}
export interface AiAgentInfo {
  AiUseCase?: AiUseCase | undefined;
  AiAgentVersionId?: string | undefined;
  AiAgentEscalated?: boolean | undefined;
}
export interface AliasConfiguration {
  EmailAddressId: string | undefined;
}
export interface AllowedCapabilities {
  Customer?: ParticipantCapabilities | undefined;
  Agent?: ParticipantCapabilities | undefined;
}
export interface AllowedExtension {
  Extension: string | undefined;
}
export interface FlowModule {
  Type?: FlowModuleType | undefined;
  FlowModuleId?: string | undefined;
}
export interface AssociateAnalyticsDataSetRequest {
  InstanceId: string | undefined;
  DataSetId: string | undefined;
  TargetAccountId?: string | undefined;
}
export interface AssociateAnalyticsDataSetResponse {
  DataSetId?: string | undefined;
  TargetAccountId?: string | undefined;
  ResourceShareId?: string | undefined;
  ResourceShareArn?: string | undefined;
}
export type InvalidRequestExceptionReason =
  | InvalidRequestExceptionReason.AttachedFileInvalidRequestExceptionReasonMember
  | InvalidRequestExceptionReason.$UnknownMember;
export declare namespace InvalidRequestExceptionReason {
  interface AttachedFileInvalidRequestExceptionReasonMember {
    AttachedFileInvalidRequestExceptionReason: AttachedFileInvalidRequestExceptionReason;
    $unknown?: never;
  }
  interface $UnknownMember {
    AttachedFileInvalidRequestExceptionReason?: never;
    $unknown: [string, any];
  }
  interface Visitor<T> {
    AttachedFileInvalidRequestExceptionReason: (
      value: AttachedFileInvalidRequestExceptionReason
    ) => T;
    _: (name: string, value: any) => T;
  }
}
export interface AssociateApprovedOriginRequest {
  InstanceId: string | undefined;
  Origin: string | undefined;
  ClientToken?: string | undefined;
}
export type ServiceQuotaExceededExceptionReason =
  | ServiceQuotaExceededExceptionReason.AttachedFileServiceQuotaExceededExceptionReasonMember
  | ServiceQuotaExceededExceptionReason.$UnknownMember;
export declare namespace ServiceQuotaExceededExceptionReason {
  interface AttachedFileServiceQuotaExceededExceptionReasonMember {
    AttachedFileServiceQuotaExceededExceptionReason: AttachedFileServiceQuotaExceededExceptionReason;
    $unknown?: never;
  }
  interface $UnknownMember {
    AttachedFileServiceQuotaExceededExceptionReason?: never;
    $unknown: [string, any];
  }
  interface Visitor<T> {
    AttachedFileServiceQuotaExceededExceptionReason: (
      value: AttachedFileServiceQuotaExceededExceptionReason
    ) => T;
    _: (name: string, value: any) => T;
  }
}
export interface LexBot {
  Name: string | undefined;
  LexRegion: string | undefined;
}
export interface LexV2Bot {
  AliasArn?: string | undefined;
}
export interface AssociateBotRequest {
  InstanceId: string | undefined;
  LexBot?: LexBot | undefined;
  LexV2Bot?: LexV2Bot | undefined;
  ClientToken?: string | undefined;
}
export interface AssociateContactWithUserRequest {
  InstanceId: string | undefined;
  ContactId: string | undefined;
  UserId: string | undefined;
}
export interface AssociateContactWithUserResponse {}
export interface AssociateDefaultVocabularyRequest {
  InstanceId: string | undefined;
  LanguageCode: VocabularyLanguageCode | undefined;
  VocabularyId?: string | undefined;
}
export interface AssociateDefaultVocabularyResponse {}
export interface AssociateEmailAddressAliasRequest {
  EmailAddressId: string | undefined;
  InstanceId: string | undefined;
  AliasConfiguration: AliasConfiguration | undefined;
  ClientToken?: string | undefined;
}
export interface AssociateEmailAddressAliasResponse {}
export interface AssociateFlowRequest {
  InstanceId: string | undefined;
  ResourceId: string | undefined;
  FlowId: string | undefined;
  ResourceType: FlowAssociationResourceType | undefined;
}
export interface AssociateFlowResponse {}
export interface ParentHoursOfOperationConfig {
  HoursOfOperationId?: string | undefined;
}
export interface AssociateHoursOfOperationsRequest {
  InstanceId: string | undefined;
  HoursOfOperationId: string | undefined;
  ParentHoursOfOperationConfigs: ParentHoursOfOperationConfig[] | undefined;
}
export interface KinesisFirehoseConfig {
  FirehoseArn: string | undefined;
}
export interface KinesisStreamConfig {
  StreamArn: string | undefined;
}
export interface EncryptionConfig {
  EncryptionType: EncryptionType | undefined;
  KeyId: string | undefined;
}
export interface KinesisVideoStreamConfig {
  Prefix: string | undefined;
  RetentionPeriodHours: number | undefined;
  EncryptionConfig: EncryptionConfig | undefined;
}
export interface S3Config {
  BucketName: string | undefined;
  BucketPrefix: string | undefined;
  EncryptionConfig?: EncryptionConfig | undefined;
}
export interface InstanceStorageConfig {
  AssociationId?: string | undefined;
  StorageType: StorageType | undefined;
  S3Config?: S3Config | undefined;
  KinesisVideoStreamConfig?: KinesisVideoStreamConfig | undefined;
  KinesisStreamConfig?: KinesisStreamConfig | undefined;
  KinesisFirehoseConfig?: KinesisFirehoseConfig | undefined;
}
export interface AssociateInstanceStorageConfigRequest {
  InstanceId: string | undefined;
  ResourceType: InstanceStorageResourceType | undefined;
  StorageConfig: InstanceStorageConfig | undefined;
  ClientToken?: string | undefined;
}
export interface AssociateInstanceStorageConfigResponse {
  AssociationId?: string | undefined;
}
export interface AssociateLambdaFunctionRequest {
  InstanceId: string | undefined;
  FunctionArn: string | undefined;
  ClientToken?: string | undefined;
}
export interface AssociateLexBotRequest {
  InstanceId: string | undefined;
  LexBot: LexBot | undefined;
  ClientToken?: string | undefined;
}
export interface AssociatePhoneNumberContactFlowRequest {
  PhoneNumberId: string | undefined;
  InstanceId: string | undefined;
  ContactFlowId: string | undefined;
}
export interface EmailAddressConfig {
  EmailAddressId: string | undefined;
}
export interface AssociateQueueEmailAddressesRequest {
  InstanceId: string | undefined;
  QueueId: string | undefined;
  EmailAddressesConfig: EmailAddressConfig[] | undefined;
  ClientToken?: string | undefined;
}
export interface AssociateQueueQuickConnectsRequest {
  InstanceId: string | undefined;
  QueueId: string | undefined;
  QuickConnectIds: string[] | undefined;
}
export interface RoutingProfileQueueReference {
  QueueId: string | undefined;
  Channel: Channel | undefined;
}
export interface RoutingProfileManualAssignmentQueueConfig {
  QueueReference: RoutingProfileQueueReference | undefined;
}
export interface RoutingProfileQueueConfig {
  QueueReference: RoutingProfileQueueReference | undefined;
  Priority: number | undefined;
  Delay: number | undefined;
}
export interface AssociateRoutingProfileQueuesRequest {
  InstanceId: string | undefined;
  RoutingProfileId: string | undefined;
  QueueConfigs?: RoutingProfileQueueConfig[] | undefined;
  ManualAssignmentQueueConfigs?:
    | RoutingProfileManualAssignmentQueueConfig[]
    | undefined;
}
export interface AssociateSecurityKeyRequest {
  InstanceId: string | undefined;
  Key: string | undefined;
  ClientToken?: string | undefined;
}
export interface AssociateSecurityKeyResponse {
  AssociationId?: string | undefined;
}
export interface SecurityProfileItem {
  Id?: string | undefined;
}
export interface AssociateSecurityProfilesRequest {
  InstanceId: string | undefined;
  SecurityProfiles: SecurityProfileItem[] | undefined;
  EntityType: EntityType | undefined;
  EntityArn: string | undefined;
}
export interface AssociateTrafficDistributionGroupUserRequest {
  TrafficDistributionGroupId: string | undefined;
  UserId: string | undefined;
  InstanceId: string | undefined;
}
export interface AssociateTrafficDistributionGroupUserResponse {}
export interface UserProficiency {
  AttributeName: string | undefined;
  AttributeValue: string | undefined;
  Level: number | undefined;
}
export interface AssociateUserProficienciesRequest {
  InstanceId: string | undefined;
  UserId: string | undefined;
  UserProficiencies: UserProficiency[] | undefined;
}
export interface AssociateWorkspaceRequest {
  InstanceId: string | undefined;
  WorkspaceId: string | undefined;
  ResourceArns: string[] | undefined;
}
export interface FailedBatchAssociationSummary {
  ResourceArn?: string | undefined;
  ErrorCode?: string | undefined;
  ErrorMessage?: string | undefined;
}
export interface SuccessfulBatchAssociationSummary {
  ResourceArn?: string | undefined;
}
export interface AssociateWorkspaceResponse {
  SuccessfulList?: SuccessfulBatchAssociationSummary[] | undefined;
  FailedList?: FailedBatchAssociationSummary[] | undefined;
}
export interface BatchAssociateAnalyticsDataSetRequest {
  InstanceId: string | undefined;
  DataSetIds: string[] | undefined;
  TargetAccountId?: string | undefined;
}
export interface AnalyticsDataAssociationResult {
  DataSetId?: string | undefined;
  TargetAccountId?: string | undefined;
  ResourceShareId?: string | undefined;
  ResourceShareArn?: string | undefined;
  ResourceShareStatus?: string | undefined;
}
export interface ErrorResult {
  ErrorCode?: string | undefined;
  ErrorMessage?: string | undefined;
}
export interface BatchAssociateAnalyticsDataSetResponse {
  Created?: AnalyticsDataAssociationResult[] | undefined;
  Errors?: ErrorResult[] | undefined;
}
export interface DataTableLockVersion {
  DataTable?: string | undefined;
  Attribute?: string | undefined;
  PrimaryValues?: string | undefined;
  Value?: string | undefined;
}
export interface PrimaryValue {
  AttributeName: string | undefined;
  Value: string | undefined;
}
export interface DataTableValue {
  PrimaryValues?: PrimaryValue[] | undefined;
  AttributeName: string | undefined;
  Value: string | undefined;
  LockVersion?: DataTableLockVersion | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
}
export interface BatchCreateDataTableValueRequest {
  InstanceId: string | undefined;
  DataTableId: string | undefined;
  Values: DataTableValue[] | undefined;
}
export interface BatchCreateDataTableValueFailureResult {
  PrimaryValues: PrimaryValue[] | undefined;
  AttributeName: string | undefined;
  Message: string | undefined;
}
export interface BatchCreateDataTableValueSuccessResult {
  PrimaryValues: PrimaryValue[] | undefined;
  AttributeName: string | undefined;
  RecordId: string | undefined;
  LockVersion: DataTableLockVersion | undefined;
}
export interface BatchCreateDataTableValueResponse {
  Successful: BatchCreateDataTableValueSuccessResult[] | undefined;
  Failed: BatchCreateDataTableValueFailureResult[] | undefined;
}
export interface DataTableDeleteValueIdentifier {
  PrimaryValues?: PrimaryValue[] | undefined;
  AttributeName: string | undefined;
  LockVersion: DataTableLockVersion | undefined;
}
export interface BatchDeleteDataTableValueRequest {
  InstanceId: string | undefined;
  DataTableId: string | undefined;
  Values: DataTableDeleteValueIdentifier[] | undefined;
}
export interface BatchDeleteDataTableValueFailureResult {
  PrimaryValues: PrimaryValue[] | undefined;
  AttributeName: string | undefined;
  Message: string | undefined;
}
export interface BatchDeleteDataTableValueSuccessResult {
  PrimaryValues: PrimaryValue[] | undefined;
  AttributeName: string | undefined;
  LockVersion: DataTableLockVersion | undefined;
}
export interface BatchDeleteDataTableValueResponse {
  Successful: BatchDeleteDataTableValueSuccessResult[] | undefined;
  Failed: BatchDeleteDataTableValueFailureResult[] | undefined;
}
export interface DataTableValueIdentifier {
  PrimaryValues?: PrimaryValue[] | undefined;
  AttributeName: string | undefined;
}
export interface BatchDescribeDataTableValueRequest {
  InstanceId: string | undefined;
  DataTableId: string | undefined;
  Values: DataTableValueIdentifier[] | undefined;
}
export interface BatchDescribeDataTableValueFailureResult {
  PrimaryValues: PrimaryValue[] | undefined;
  AttributeName: string | undefined;
  Message: string | undefined;
}
export interface PrimaryValueResponse {
  AttributeName?: string | undefined;
  AttributeId?: string | undefined;
  Value?: string | undefined;
}
export interface BatchDescribeDataTableValueSuccessResult {
  RecordId: string | undefined;
  AttributeId: string | undefined;
  PrimaryValues: PrimaryValueResponse[] | undefined;
  AttributeName: string | undefined;
  Value?: string | undefined;
  LockVersion: DataTableLockVersion | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
}
export interface BatchDescribeDataTableValueResponse {
  Successful: BatchDescribeDataTableValueSuccessResult[] | undefined;
  Failed: BatchDescribeDataTableValueFailureResult[] | undefined;
}
export interface BatchDisassociateAnalyticsDataSetRequest {
  InstanceId: string | undefined;
  DataSetIds: string[] | undefined;
  TargetAccountId?: string | undefined;
}
export interface BatchDisassociateAnalyticsDataSetResponse {
  Deleted?: string[] | undefined;
  Errors?: ErrorResult[] | undefined;
}
export interface BatchGetAttachedFileMetadataRequest {
  FileIds: string[] | undefined;
  InstanceId: string | undefined;
  AssociatedResourceArn: string | undefined;
}
export interface AttachedFileError {
  ErrorCode?: string | undefined;
  ErrorMessage?: string | undefined;
  FileId?: string | undefined;
}
export type CreatedByInfo =
  | CreatedByInfo.AWSIdentityArnMember
  | CreatedByInfo.ConnectUserArnMember
  | CreatedByInfo.$UnknownMember;
export declare namespace CreatedByInfo {
  interface ConnectUserArnMember {
    ConnectUserArn: string;
    AWSIdentityArn?: never;
    $unknown?: never;
  }
  interface AWSIdentityArnMember {
    ConnectUserArn?: never;
    AWSIdentityArn: string;
    $unknown?: never;
  }
  interface $UnknownMember {
    ConnectUserArn?: never;
    AWSIdentityArn?: never;
    $unknown: [string, any];
  }
  interface Visitor<T> {
    ConnectUserArn: (value: string) => T;
    AWSIdentityArn: (value: string) => T;
    _: (name: string, value: any) => T;
  }
}
export interface AttachedFile {
  CreationTime: string | undefined;
  FileArn: string | undefined;
  FileId: string | undefined;
  FileName: string | undefined;
  FileSizeInBytes: number | undefined;
  FileStatus: FileStatusType | undefined;
  CreatedBy?: CreatedByInfo | undefined;
  FileUseCaseType?: FileUseCaseType | undefined;
  AssociatedResourceArn?: string | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface BatchGetAttachedFileMetadataResponse {
  Files?: AttachedFile[] | undefined;
  Errors?: AttachedFileError[] | undefined;
}
export interface BatchGetFlowAssociationRequest {
  InstanceId: string | undefined;
  ResourceIds: string[] | undefined;
  ResourceType?: ListFlowAssociationResourceType | undefined;
}
export interface FlowAssociationSummary {
  ResourceId?: string | undefined;
  FlowId?: string | undefined;
  ResourceType?: ListFlowAssociationResourceType | undefined;
}
export interface BatchGetFlowAssociationResponse {
  FlowAssociationSummaryList?: FlowAssociationSummary[] | undefined;
}
export interface Campaign {
  CampaignId?: string | undefined;
}
export interface Endpoint {
  Type?: EndpointType | undefined;
  Address?: string | undefined;
}
export interface OutboundStrategyConfig {
  AgentFirst?: AgentFirst | undefined;
}
export interface OutboundStrategy {
  Type: OutboundStrategyType | undefined;
  Config?: OutboundStrategyConfig | undefined;
}
export interface ContactDataRequest {
  SystemEndpoint?: Endpoint | undefined;
  CustomerEndpoint?: Endpoint | undefined;
  RequestIdentifier?: string | undefined;
  QueueId?: string | undefined;
  Attributes?: Record<string, string> | undefined;
  Campaign?: Campaign | undefined;
  OutboundStrategy?: OutboundStrategy | undefined;
}
export interface BatchPutContactRequest {
  ClientToken?: string | undefined;
  InstanceId: string | undefined;
  ContactDataRequestList: ContactDataRequest[] | undefined;
}
export interface FailedRequest {
  RequestIdentifier?: string | undefined;
  FailureReasonCode?: FailureReasonCode | undefined;
  FailureReasonMessage?: string | undefined;
}
export interface SuccessfulRequest {
  RequestIdentifier?: string | undefined;
  ContactId?: string | undefined;
}
export interface BatchPutContactResponse {
  SuccessfulRequestList?: SuccessfulRequest[] | undefined;
  FailedRequestList?: FailedRequest[] | undefined;
}
export interface BatchUpdateDataTableValueRequest {
  InstanceId: string | undefined;
  DataTableId: string | undefined;
  Values: DataTableValue[] | undefined;
}
export interface BatchUpdateDataTableValueFailureResult {
  PrimaryValues: PrimaryValue[] | undefined;
  AttributeName: string | undefined;
  Message: string | undefined;
}
export interface BatchUpdateDataTableValueSuccessResult {
  PrimaryValues: PrimaryValue[] | undefined;
  AttributeName: string | undefined;
  LockVersion: DataTableLockVersion | undefined;
}
export interface BatchUpdateDataTableValueResponse {
  Successful: BatchUpdateDataTableValueSuccessResult[] | undefined;
  Failed: BatchUpdateDataTableValueFailureResult[] | undefined;
}
export interface ClaimPhoneNumberRequest {
  TargetArn?: string | undefined;
  InstanceId?: string | undefined;
  PhoneNumber: string | undefined;
  PhoneNumberDescription?: string | undefined;
  Tags?: Record<string, string> | undefined;
  ClientToken?: string | undefined;
}
export interface ClaimPhoneNumberResponse {
  PhoneNumberId?: string | undefined;
  PhoneNumberArn?: string | undefined;
}
export interface CompleteAttachedFileUploadRequest {
  InstanceId: string | undefined;
  FileId: string | undefined;
  AssociatedResourceArn: string | undefined;
}
export interface CompleteAttachedFileUploadResponse {}
export interface CreateAgentStatusRequest {
  InstanceId: string | undefined;
  Name: string | undefined;
  Description?: string | undefined;
  State: AgentStatusState | undefined;
  DisplayOrder?: number | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface CreateAgentStatusResponse {
  AgentStatusARN?: string | undefined;
  AgentStatusId?: string | undefined;
}
export interface Reference {
  Value?: string | undefined;
  Type: ReferenceType | undefined;
  Status?: ReferenceStatus | undefined;
  Arn?: string | undefined;
  StatusReason?: string | undefined;
}
export interface UserInfo {
  UserId?: string | undefined;
}
export interface CreateContactResponse {
  ContactId?: string | undefined;
  ContactArn?: string | undefined;
}
export interface CreateContactFlowRequest {
  InstanceId: string | undefined;
  Name: string | undefined;
  Type: ContactFlowType | undefined;
  Description?: string | undefined;
  Content: string | undefined;
  Status?: ContactFlowStatus | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface CreateContactFlowResponse {
  ContactFlowId?: string | undefined;
  ContactFlowArn?: string | undefined;
  FlowContentSha256?: string | undefined;
}
export interface ProblemDetail {
  message?: string | undefined;
}
export interface ExternalInvocationConfiguration {
  Enabled?: boolean | undefined;
}
export interface CreateContactFlowModuleRequest {
  InstanceId: string | undefined;
  Name: string | undefined;
  Description?: string | undefined;
  Content: string | undefined;
  Tags?: Record<string, string> | undefined;
  ClientToken?: string | undefined;
  Settings?: string | undefined;
  ExternalInvocationConfiguration?: ExternalInvocationConfiguration | undefined;
}
export interface CreateContactFlowModuleResponse {
  Id?: string | undefined;
  Arn?: string | undefined;
}
export interface CreateContactFlowModuleAliasRequest {
  InstanceId: string | undefined;
  Description?: string | undefined;
  ContactFlowModuleId: string | undefined;
  ContactFlowModuleVersion: number | undefined;
  AliasName: string | undefined;
}
export interface CreateContactFlowModuleAliasResponse {
  ContactFlowModuleArn?: string | undefined;
  Id?: string | undefined;
}
export interface CreateContactFlowModuleVersionRequest {
  InstanceId: string | undefined;
  Description?: string | undefined;
  ContactFlowModuleId: string | undefined;
  FlowModuleContentSha256?: string | undefined;
}
export interface CreateContactFlowModuleVersionResponse {
  ContactFlowModuleArn?: string | undefined;
  Version?: number | undefined;
}
export interface CreateContactFlowVersionRequest {
  InstanceId: string | undefined;
  Description?: string | undefined;
  ContactFlowId: string | undefined;
  FlowContentSha256?: string | undefined;
  ContactFlowVersion?: number | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
}
export interface CreateContactFlowVersionResponse {
  ContactFlowArn?: string | undefined;
  Version?: number | undefined;
}
export interface CreateDataTableRequest {
  InstanceId: string | undefined;
  Name: string | undefined;
  Description?: string | undefined;
  TimeZone: string | undefined;
  ValueLockLevel: DataTableLockLevel | undefined;
  Status: DataTableStatus | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface CreateDataTableResponse {
  Id: string | undefined;
  Arn: string | undefined;
  LockVersion: DataTableLockVersion | undefined;
}
export interface ValidationEnum {
  Strict?: boolean | undefined;
  Values?: string[] | undefined;
}
export interface Validation {
  MinLength?: number | undefined;
  MaxLength?: number | undefined;
  MinValues?: number | undefined;
  MaxValues?: number | undefined;
  IgnoreCase?: boolean | undefined;
  Minimum?: number | undefined;
  Maximum?: number | undefined;
  ExclusiveMinimum?: number | undefined;
  ExclusiveMaximum?: number | undefined;
  MultipleOf?: number | undefined;
  Enum?: ValidationEnum | undefined;
}
export interface CreateDataTableAttributeRequest {
  InstanceId: string | undefined;
  DataTableId: string | undefined;
  Name: string | undefined;
  ValueType: DataTableAttributeValueType | undefined;
  Description?: string | undefined;
  Primary?: boolean | undefined;
  Validation?: Validation | undefined;
}
export interface CreateDataTableAttributeResponse {
  Name: string | undefined;
  AttributeId?: string | undefined;
  LockVersion: DataTableLockVersion | undefined;
}
export interface CreateEmailAddressRequest {
  Description?: string | undefined;
  InstanceId: string | undefined;
  EmailAddress: string | undefined;
  DisplayName?: string | undefined;
  Tags?: Record<string, string> | undefined;
  ClientToken?: string | undefined;
}
export interface CreateEmailAddressResponse {
  EmailAddressId?: string | undefined;
  EmailAddressArn?: string | undefined;
}
export interface EvaluationFormAutoEvaluationConfiguration {
  Enabled: boolean | undefined;
}
export interface EvaluationFormItemEnablementSource {
  Type: EvaluationFormItemEnablementSourceType | undefined;
  RefId?: string | undefined;
}
export interface EvaluationFormItemEnablementSourceValue {
  Type: EvaluationFormItemEnablementSourceValueType | undefined;
  RefId?: string | undefined;
}
export interface EvaluationFormItemEnablementExpression {
  Source: EvaluationFormItemEnablementSource | undefined;
  Values: EvaluationFormItemEnablementSourceValue[] | undefined;
  Comparator: EvaluationFormItemSourceValuesComparator | undefined;
}
export interface EvaluationFormQuestionAutomationAnswerSource {
  SourceType: EvaluationFormQuestionAutomationAnswerSourceType | undefined;
}
export interface MultiSelectQuestionRuleCategoryAutomation {
  Category: string | undefined;
  Condition: MultiSelectQuestionRuleCategoryAutomationCondition | undefined;
  OptionRefIds: string[] | undefined;
}
export type EvaluationFormMultiSelectQuestionAutomationOption =
  | EvaluationFormMultiSelectQuestionAutomationOption.RuleCategoryMember
  | EvaluationFormMultiSelectQuestionAutomationOption.$UnknownMember;
export declare namespace EvaluationFormMultiSelectQuestionAutomationOption {
  interface RuleCategoryMember {
    RuleCategory: MultiSelectQuestionRuleCategoryAutomation;
    $unknown?: never;
  }
  interface $UnknownMember {
    RuleCategory?: never;
    $unknown: [string, any];
  }
  interface Visitor<T> {
    RuleCategory: (value: MultiSelectQuestionRuleCategoryAutomation) => T;
    _: (name: string, value: any) => T;
  }
}
export interface EvaluationFormMultiSelectQuestionAutomation {
  Options?: EvaluationFormMultiSelectQuestionAutomationOption[] | undefined;
  DefaultOptionRefIds?: string[] | undefined;
  AnswerSource?: EvaluationFormQuestionAutomationAnswerSource | undefined;
}
export interface EvaluationFormMultiSelectQuestionOption {
  RefId: string | undefined;
  Text: string | undefined;
}
export interface EvaluationFormMultiSelectQuestionProperties {
  Options: EvaluationFormMultiSelectQuestionOption[] | undefined;
  DisplayAs?: EvaluationFormMultiSelectQuestionDisplayMode | undefined;
  Automation?: EvaluationFormMultiSelectQuestionAutomation | undefined;
}
export interface NumericQuestionPropertyValueAutomation {
  Label: NumericQuestionPropertyAutomationLabel | undefined;
}
export type EvaluationFormNumericQuestionAutomation =
  | EvaluationFormNumericQuestionAutomation.AnswerSourceMember
  | EvaluationFormNumericQuestionAutomation.PropertyValueMember
  | EvaluationFormNumericQuestionAutomation.$UnknownMember;
export declare namespace EvaluationFormNumericQuestionAutomation {
  interface PropertyValueMember {
    PropertyValue: NumericQuestionPropertyValueAutomation;
    AnswerSource?: never;
    $unknown?: never;
  }
  interface AnswerSourceMember {
    PropertyValue?: never;
    AnswerSource: EvaluationFormQuestionAutomationAnswerSource;
    $unknown?: never;
  }
  interface $UnknownMember {
    PropertyValue?: never;
    AnswerSource?: never;
    $unknown: [string, any];
  }
  interface Visitor<T> {
    PropertyValue: (value: NumericQuestionPropertyValueAutomation) => T;
    AnswerSource: (value: EvaluationFormQuestionAutomationAnswerSource) => T;
    _: (name: string, value: any) => T;
  }
}
export interface AutomaticFailConfiguration {
  TargetSection?: string | undefined;
}
export interface EvaluationFormNumericQuestionOption {
  MinValue: number | undefined;
  MaxValue: number | undefined;
  Score?: number | undefined;
  AutomaticFail?: boolean | undefined;
  AutomaticFailConfiguration?: AutomaticFailConfiguration | undefined;
}
export interface EvaluationFormNumericQuestionProperties {
  MinValue: number | undefined;
  MaxValue: number | undefined;
  Options?: EvaluationFormNumericQuestionOption[] | undefined;
  Automation?: EvaluationFormNumericQuestionAutomation | undefined;
}
export interface SingleSelectQuestionRuleCategoryAutomation {
  Category: string | undefined;
  Condition: SingleSelectQuestionRuleCategoryAutomationCondition | undefined;
  OptionRefId: string | undefined;
}
export type EvaluationFormSingleSelectQuestionAutomationOption =
  | EvaluationFormSingleSelectQuestionAutomationOption.RuleCategoryMember
  | EvaluationFormSingleSelectQuestionAutomationOption.$UnknownMember;
export declare namespace EvaluationFormSingleSelectQuestionAutomationOption {
  interface RuleCategoryMember {
    RuleCategory: SingleSelectQuestionRuleCategoryAutomation;
    $unknown?: never;
  }
  interface $UnknownMember {
    RuleCategory?: never;
    $unknown: [string, any];
  }
  interface Visitor<T> {
    RuleCategory: (value: SingleSelectQuestionRuleCategoryAutomation) => T;
    _: (name: string, value: any) => T;
  }
}
export interface EvaluationFormSingleSelectQuestionAutomation {
  Options?: EvaluationFormSingleSelectQuestionAutomationOption[] | undefined;
  DefaultOptionRefId?: string | undefined;
  AnswerSource?: EvaluationFormQuestionAutomationAnswerSource | undefined;
}
export interface EvaluationFormSingleSelectQuestionOption {
  RefId: string | undefined;
  Text: string | undefined;
  Score?: number | undefined;
  AutomaticFail?: boolean | undefined;
  AutomaticFailConfiguration?: AutomaticFailConfiguration | undefined;
}
export interface EvaluationFormSingleSelectQuestionProperties {
  Options: EvaluationFormSingleSelectQuestionOption[] | undefined;
  DisplayAs?: EvaluationFormSingleSelectQuestionDisplayMode | undefined;
  Automation?: EvaluationFormSingleSelectQuestionAutomation | undefined;
}
export interface EvaluationFormTextQuestionAutomation {
  AnswerSource?: EvaluationFormQuestionAutomationAnswerSource | undefined;
}
export interface EvaluationFormTextQuestionProperties {
  Automation?: EvaluationFormTextQuestionAutomation | undefined;
}
export type EvaluationFormQuestionTypeProperties =
  | EvaluationFormQuestionTypeProperties.MultiSelectMember
  | EvaluationFormQuestionTypeProperties.NumericMember
  | EvaluationFormQuestionTypeProperties.SingleSelectMember
  | EvaluationFormQuestionTypeProperties.TextMember
  | EvaluationFormQuestionTypeProperties.$UnknownMember;
export declare namespace EvaluationFormQuestionTypeProperties {
  interface NumericMember {
    Numeric: EvaluationFormNumericQuestionProperties;
    SingleSelect?: never;
    Text?: never;
    MultiSelect?: never;
    $unknown?: never;
  }
  interface SingleSelectMember {
    Numeric?: never;
    SingleSelect: EvaluationFormSingleSelectQuestionProperties;
    Text?: never;
    MultiSelect?: never;
    $unknown?: never;
  }
  interface TextMember {
    Numeric?: never;
    SingleSelect?: never;
    Text: EvaluationFormTextQuestionProperties;
    MultiSelect?: never;
    $unknown?: never;
  }
  interface MultiSelectMember {
    Numeric?: never;
    SingleSelect?: never;
    Text?: never;
    MultiSelect: EvaluationFormMultiSelectQuestionProperties;
    $unknown?: never;
  }
  interface $UnknownMember {
    Numeric?: never;
    SingleSelect?: never;
    Text?: never;
    MultiSelect?: never;
    $unknown: [string, any];
  }
  interface Visitor<T> {
    Numeric: (value: EvaluationFormNumericQuestionProperties) => T;
    SingleSelect: (value: EvaluationFormSingleSelectQuestionProperties) => T;
    Text: (value: EvaluationFormTextQuestionProperties) => T;
    MultiSelect: (value: EvaluationFormMultiSelectQuestionProperties) => T;
    _: (name: string, value: any) => T;
  }
}
export interface EvaluationFormLanguageConfiguration {
  FormLanguage?: EvaluationFormLanguageCode | undefined;
}
export interface EvaluationReviewNotificationRecipientValue {
  UserId?: string | undefined;
}
export interface EvaluationReviewNotificationRecipient {
  Type: EvaluationReviewNotificationRecipientType | undefined;
  Value: EvaluationReviewNotificationRecipientValue | undefined;
}
export interface EvaluationReviewConfiguration {
  ReviewNotificationRecipients:
    | EvaluationReviewNotificationRecipient[]
    | undefined;
  EligibilityDays?: number | undefined;
}
export interface EvaluationFormScoringStrategy {
  Mode: EvaluationFormScoringMode | undefined;
  Status: EvaluationFormScoringStatus | undefined;
}
export interface EvaluationFormTargetConfiguration {
  ContactInteractionType: ContactInteractionType | undefined;
}
export interface CreateEvaluationFormResponse {
  EvaluationFormId: string | undefined;
  EvaluationFormArn: string | undefined;
}
export interface HoursOfOperationTimeSlice {
  Hours: number | undefined;
  Minutes: number | undefined;
}
export interface HoursOfOperationConfig {
  Day: HoursOfOperationDays | undefined;
  StartTime: HoursOfOperationTimeSlice | undefined;
  EndTime: HoursOfOperationTimeSlice | undefined;
}
export interface CreateHoursOfOperationRequest {
  InstanceId: string | undefined;
  Name: string | undefined;
  Description?: string | undefined;
  TimeZone: string | undefined;
  Config: HoursOfOperationConfig[] | undefined;
  ParentHoursOfOperationConfigs?: ParentHoursOfOperationConfig[] | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface CreateHoursOfOperationResponse {
  HoursOfOperationId?: string | undefined;
  HoursOfOperationArn?: string | undefined;
}
export interface OverrideTimeSlice {
  Hours: number | undefined;
  Minutes: number | undefined;
}
export interface HoursOfOperationOverrideConfig {
  Day?: OverrideDays | undefined;
  StartTime?: OverrideTimeSlice | undefined;
  EndTime?: OverrideTimeSlice | undefined;
}
export interface RecurrencePattern {
  Frequency: RecurrenceFrequency | undefined;
  Interval: number | undefined;
  ByMonth?: number[] | undefined;
  ByMonthDay?: number[] | undefined;
  ByWeekdayOccurrence?: number[] | undefined;
}
export interface RecurrenceConfig {
  RecurrencePattern: RecurrencePattern | undefined;
}
export interface CreateHoursOfOperationOverrideRequest {
  InstanceId: string | undefined;
  HoursOfOperationId: string | undefined;
  Name: string | undefined;
  Description?: string | undefined;
  Config: HoursOfOperationOverrideConfig[] | undefined;
  EffectiveFrom: string | undefined;
  EffectiveTill: string | undefined;
  RecurrenceConfig?: RecurrenceConfig | undefined;
  OverrideType?: OverrideType | undefined;
}
export interface CreateHoursOfOperationOverrideResponse {
  HoursOfOperationOverrideId?: string | undefined;
}
export interface CreateInstanceRequest {
  ClientToken?: string | undefined;
  IdentityManagementType: DirectoryType | undefined;
  InstanceAlias?: string | undefined;
  DirectoryId?: string | undefined;
  InboundCallsEnabled: boolean | undefined;
  OutboundCallsEnabled: boolean | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface CreateInstanceResponse {
  Id?: string | undefined;
  Arn?: string | undefined;
}
export interface CreateIntegrationAssociationRequest {
  InstanceId: string | undefined;
  IntegrationType: IntegrationType | undefined;
  IntegrationArn: string | undefined;
  SourceApplicationUrl?: string | undefined;
  SourceApplicationName?: string | undefined;
  SourceType?: SourceType | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface CreateIntegrationAssociationResponse {
  IntegrationAssociationId?: string | undefined;
  IntegrationAssociationArn?: string | undefined;
}
export interface CreateNotificationRequest {
  InstanceId: string | undefined;
  ExpiresAt?: Date | undefined;
  Recipients: string[] | undefined;
  Priority?: ConfigurableNotificationPriority | undefined;
  Content: Partial<Record<LocaleCode, string>> | undefined;
  Tags?: Record<string, string> | undefined;
  PredefinedNotificationId?: string | undefined;
  ClientToken?: string | undefined;
}
export interface CreateNotificationResponse {
  NotificationId: string | undefined;
  NotificationArn: string | undefined;
}
export interface ParticipantDetailsToAdd {
  ParticipantRole?: ParticipantRole | undefined;
  DisplayName?: string | undefined;
  ParticipantCapabilities?: ParticipantCapabilities | undefined;
}
export interface CreateParticipantRequest {
  InstanceId: string | undefined;
  ContactId: string | undefined;
  ClientToken?: string | undefined;
  ParticipantDetails: ParticipantDetailsToAdd | undefined;
}
export interface ParticipantTokenCredentials {
  ParticipantToken?: string | undefined;
  Expiry?: string | undefined;
}
export interface CreateParticipantResponse {
  ParticipantCredentials?: ParticipantTokenCredentials | undefined;
  ParticipantId?: string | undefined;
}
export interface CreatePersistentContactAssociationRequest {
  InstanceId: string | undefined;
  InitialContactId: string | undefined;
  RehydrationType: RehydrationType | undefined;
  SourceContactId: string | undefined;
  ClientToken?: string | undefined;
}
export interface CreatePersistentContactAssociationResponse {
  ContinuedFromContactId?: string | undefined;
}
export interface InputPredefinedAttributeConfiguration {
  EnableValueValidationOnAssociation?: boolean | undefined;
}
export type PredefinedAttributeValues =
  | PredefinedAttributeValues.StringListMember
  | PredefinedAttributeValues.$UnknownMember;
export declare namespace PredefinedAttributeValues {
  interface StringListMember {
    StringList: string[];
    $unknown?: never;
  }
  interface $UnknownMember {
    StringList?: never;
    $unknown: [string, any];
  }
  interface Visitor<T> {
    StringList: (value: string[]) => T;
    _: (name: string, value: any) => T;
  }
}
export interface CreatePredefinedAttributeRequest {
  InstanceId: string | undefined;
  Name: string | undefined;
  Values?: PredefinedAttributeValues | undefined;
  Purposes?: string[] | undefined;
  AttributeConfiguration?: InputPredefinedAttributeConfiguration | undefined;
}
export interface CreatePromptRequest {
  InstanceId: string | undefined;
  Name: string | undefined;
  Description?: string | undefined;
  S3Uri: string | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface CreatePromptResponse {
  PromptARN?: string | undefined;
  PromptId?: string | undefined;
}
export interface ContactConfiguration {
  ContactId: string | undefined;
  ParticipantRole?: ParticipantRole | undefined;
  IncludeRawMessage?: boolean | undefined;
}
export interface CreatePushNotificationRegistrationRequest {
  InstanceId: string | undefined;
  ClientToken?: string | undefined;
  PinpointAppArn: string | undefined;
  DeviceToken: string | undefined;
  DeviceType: DeviceType | undefined;
  ContactConfiguration: ContactConfiguration | undefined;
}
export interface CreatePushNotificationRegistrationResponse {
  RegistrationId: string | undefined;
}
export interface OutboundCallerConfig {
  OutboundCallerIdName?: string | undefined;
  OutboundCallerIdNumberId?: string | undefined;
  OutboundFlowId?: string | undefined;
}
export interface OutboundEmailConfig {
  OutboundEmailAddressId?: string | undefined;
}
export interface CreateQueueRequest {
  InstanceId: string | undefined;
  Name: string | undefined;
  Description?: string | undefined;
  OutboundCallerConfig?: OutboundCallerConfig | undefined;
  OutboundEmailConfig?: OutboundEmailConfig | undefined;
  HoursOfOperationId: string | undefined;
  MaxContacts?: number | undefined;
  QuickConnectIds?: string[] | undefined;
  EmailAddressesConfig?: EmailAddressConfig[] | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface CreateQueueResponse {
  QueueArn?: string | undefined;
  QueueId?: string | undefined;
}
export interface FlowQuickConnectConfig {
  ContactFlowId: string | undefined;
}
export interface PhoneNumberQuickConnectConfig {
  PhoneNumber: string | undefined;
}
export interface QueueQuickConnectConfig {
  QueueId: string | undefined;
  ContactFlowId: string | undefined;
}
export interface UserQuickConnectConfig {
  UserId: string | undefined;
  ContactFlowId: string | undefined;
}
export interface QuickConnectConfig {
  QuickConnectType: QuickConnectType | undefined;
  UserConfig?: UserQuickConnectConfig | undefined;
  QueueConfig?: QueueQuickConnectConfig | undefined;
  PhoneConfig?: PhoneNumberQuickConnectConfig | undefined;
  FlowConfig?: FlowQuickConnectConfig | undefined;
}
export interface CreateQuickConnectRequest {
  InstanceId: string | undefined;
  Name: string | undefined;
  Description?: string | undefined;
  QuickConnectConfig: QuickConnectConfig | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface CreateQuickConnectResponse {
  QuickConnectARN?: string | undefined;
  QuickConnectId?: string | undefined;
}
export interface CrossChannelBehavior {
  BehaviorType: BehaviorType | undefined;
}
export interface MediaConcurrency {
  Channel: Channel | undefined;
  Concurrency: number | undefined;
  CrossChannelBehavior?: CrossChannelBehavior | undefined;
}
export interface CreateRoutingProfileRequest {
  InstanceId: string | undefined;
  Name: string | undefined;
  Description: string | undefined;
  DefaultOutboundQueueId: string | undefined;
  QueueConfigs?: RoutingProfileQueueConfig[] | undefined;
  ManualAssignmentQueueConfigs?:
    | RoutingProfileManualAssignmentQueueConfig[]
    | undefined;
  MediaConcurrencies: MediaConcurrency[] | undefined;
  Tags?: Record<string, string> | undefined;
  AgentAvailabilityTimer?: AgentAvailabilityTimer | undefined;
}
export interface CreateRoutingProfileResponse {
  RoutingProfileArn?: string | undefined;
  RoutingProfileId?: string | undefined;
}
export interface AssignContactCategoryActionDefinition {}
export interface EmptyFieldValue {}
export interface FieldValueUnion {
  BooleanValue?: boolean | undefined;
  DoubleValue?: number | undefined;
  EmptyValue?: EmptyFieldValue | undefined;
  StringValue?: string | undefined;
}
export interface CaseSlaConfiguration {
  Name: string | undefined;
  Type: SlaType | undefined;
  FieldId?: string | undefined;
  TargetFieldValues?: FieldValueUnion[] | undefined;
  TargetSlaMinutes: number | undefined;
}
export interface AssignSlaActionDefinition {
  SlaAssignmentType: SlaAssignmentType | undefined;
  CaseSlaConfiguration?: CaseSlaConfiguration | undefined;
}
export interface FieldValue {
  Id: string | undefined;
  Value: FieldValueUnion | undefined;
}
export interface CreateCaseActionDefinition {
  Fields: FieldValue[] | undefined;
  TemplateId: string | undefined;
}
export interface EndAssociatedTasksActionDefinition {}
export interface EventBridgeActionDefinition {
  Name: string | undefined;
}
export interface NotificationRecipientType {
  UserTags?: Record<string, string> | undefined;
  UserIds?: string[] | undefined;
}
export interface SendNotificationActionDefinition {
  DeliveryMethod: NotificationDeliveryType | undefined;
  Subject?: string | undefined;
  Content: string | undefined;
  ContentType: NotificationContentType | undefined;
  Recipient: NotificationRecipientType | undefined;
  Exclusion?: NotificationRecipientType | undefined;
}
export interface SubmitAutoEvaluationActionDefinition {
  EvaluationFormId: string | undefined;
}
export interface TaskActionDefinition {
  Name: string | undefined;
  Description?: string | undefined;
  ContactFlowId: string | undefined;
  References?: Record<string, Reference> | undefined;
}
export interface UpdateCaseActionDefinition {
  Fields: FieldValue[] | undefined;
}
export interface RuleAction {
  ActionType: ActionType | undefined;
  TaskAction?: TaskActionDefinition | undefined;
  EventBridgeAction?: EventBridgeActionDefinition | undefined;
  AssignContactCategoryAction?:
    | AssignContactCategoryActionDefinition
    | undefined;
  SendNotificationAction?: SendNotificationActionDefinition | undefined;
  CreateCaseAction?: CreateCaseActionDefinition | undefined;
  UpdateCaseAction?: UpdateCaseActionDefinition | undefined;
  AssignSlaAction?: AssignSlaActionDefinition | undefined;
  EndAssociatedTasksAction?: EndAssociatedTasksActionDefinition | undefined;
  SubmitAutoEvaluationAction?: SubmitAutoEvaluationActionDefinition | undefined;
}
export interface RuleTriggerEventSource {
  EventSourceName: EventSourceName | undefined;
  IntegrationAssociationId?: string | undefined;
}
export interface CreateRuleRequest {
  InstanceId: string | undefined;
  Name: string | undefined;
  TriggerEventSource: RuleTriggerEventSource | undefined;
  Function: string | undefined;
  Actions: RuleAction[] | undefined;
  PublishStatus: RulePublishStatus | undefined;
  ClientToken?: string | undefined;
}
export interface CreateRuleResponse {
  RuleArn: string | undefined;
  RuleId: string | undefined;
}
export interface Application {
  Namespace?: string | undefined;
  ApplicationPermissions?: string[] | undefined;
  Type?: ApplicationType | undefined;
}
export interface PrimaryAttributeValue {
  AccessType?: AccessType | undefined;
  AttributeName?: string | undefined;
  Values?: string[] | undefined;
}
export interface PrimaryAttributeAccessControlConfigurationItem {
  PrimaryAttributeValues?: PrimaryAttributeValue[] | undefined;
}
export interface DataTableAccessControlConfiguration {
  PrimaryAttributeAccessControlConfiguration?:
    | PrimaryAttributeAccessControlConfigurationItem
    | undefined;
}
export interface GranularAccessControlConfiguration {
  DataTableAccessControlConfiguration?:
    | DataTableAccessControlConfiguration
    | undefined;
}
export interface CreateSecurityProfileRequest {
  SecurityProfileName: string | undefined;
  Description?: string | undefined;
  Permissions?: string[] | undefined;
  InstanceId: string | undefined;
  Tags?: Record<string, string> | undefined;
  AllowedAccessControlTags?: Record<string, string> | undefined;
  TagRestrictedResources?: string[] | undefined;
  Applications?: Application[] | undefined;
  HierarchyRestrictedResources?: string[] | undefined;
  AllowedAccessControlHierarchyGroupId?: string | undefined;
  AllowedFlowModules?: FlowModule[] | undefined;
  GranularAccessControlConfiguration?:
    | GranularAccessControlConfiguration
    | undefined;
}
export interface CreateSecurityProfileResponse {
  SecurityProfileId?: string | undefined;
  SecurityProfileArn?: string | undefined;
}
export interface TaskTemplateFieldIdentifier {
  Name?: string | undefined;
}
export interface InvisibleFieldInfo {
  Id?: TaskTemplateFieldIdentifier | undefined;
}
export interface ReadOnlyFieldInfo {
  Id?: TaskTemplateFieldIdentifier | undefined;
}
export interface RequiredFieldInfo {
  Id?: TaskTemplateFieldIdentifier | undefined;
}
export interface TaskTemplateConstraints {
  RequiredFields?: RequiredFieldInfo[] | undefined;
  ReadOnlyFields?: ReadOnlyFieldInfo[] | undefined;
  InvisibleFields?: InvisibleFieldInfo[] | undefined;
}
export interface TaskTemplateDefaultFieldValue {
  Id?: TaskTemplateFieldIdentifier | undefined;
  DefaultValue?: string | undefined;
}
export interface TaskTemplateDefaults {
  DefaultFieldValues?: TaskTemplateDefaultFieldValue[] | undefined;
}
export interface TaskTemplateField {
  Id: TaskTemplateFieldIdentifier | undefined;
  Description?: string | undefined;
  Type?: TaskTemplateFieldType | undefined;
  SingleSelectOptions?: string[] | undefined;
}
export interface CreateTaskTemplateRequest {
  InstanceId: string | undefined;
  Name: string | undefined;
  Description?: string | undefined;
  ContactFlowId?: string | undefined;
  SelfAssignFlowId?: string | undefined;
  Constraints?: TaskTemplateConstraints | undefined;
  Defaults?: TaskTemplateDefaults | undefined;
  Status?: TaskTemplateStatus | undefined;
  Fields: TaskTemplateField[] | undefined;
  ClientToken?: string | undefined;
}
export interface CreateTaskTemplateResponse {
  Id: string | undefined;
  Arn: string | undefined;
}
export interface PropertyValidationExceptionProperty {
  PropertyPath: string | undefined;
  Reason: PropertyValidationExceptionReason | undefined;
  Message: string | undefined;
}
export interface ChatEntryPointParameters {
  FlowId?: string | undefined;
}
export interface VoiceCallEntryPointParameters {
  SourcePhoneNumber?: string | undefined;
  DestinationPhoneNumber?: string | undefined;
  FlowId?: string | undefined;
}
export interface TestCaseEntryPoint {
  Type?: TestCaseEntryPointType | undefined;
  VoiceCallEntryPointParameters?: VoiceCallEntryPointParameters | undefined;
  ChatEntryPointParameters?: ChatEntryPointParameters | undefined;
}
export interface CreateTestCaseRequest {
  InstanceId: string | undefined;
  Name: string | undefined;
  Description?: string | undefined;
  Content: string | undefined;
  EntryPoint?: TestCaseEntryPoint | undefined;
  InitializationData?: string | undefined;
  Status?: TestCaseStatus | undefined;
  TestCaseId?: string | undefined;
  Tags?: Record<string, string> | undefined;
  LastModifiedTime?: Date | undefined;
  LastModifiedRegion?: string | undefined;
}
export interface CreateTestCaseResponse {
  TestCaseId?: string | undefined;
  TestCaseArn?: string | undefined;
}
export interface CreateTrafficDistributionGroupRequest {
  Name: string | undefined;
  Description?: string | undefined;
  InstanceId: string | undefined;
  ClientToken?: string | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface CreateTrafficDistributionGroupResponse {
  Id?: string | undefined;
  Arn?: string | undefined;
}
export interface CreateUseCaseRequest {
  InstanceId: string | undefined;
  IntegrationAssociationId: string | undefined;
  UseCaseType: UseCaseType | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface CreateUseCaseResponse {
  UseCaseId?: string | undefined;
  UseCaseArn?: string | undefined;
}
export interface AutoAcceptConfig {
  Channel: Channel | undefined;
  AutoAccept: boolean | undefined;
  AgentFirstCallbackAutoAccept?: boolean | undefined;
}
export interface UserIdentityInfo {
  FirstName?: string | undefined;
  LastName?: string | undefined;
  Email?: string | undefined;
  SecondaryEmail?: string | undefined;
  Mobile?: string | undefined;
}
export interface PersistentConnectionConfig {
  Channel: Channel | undefined;
  PersistentConnection: boolean | undefined;
}
export interface UserPhoneConfig {
  PhoneType?: PhoneType | undefined;
  AutoAccept?: boolean | undefined;
  AfterContactWorkTimeLimit?: number | undefined;
  DeskPhoneNumber?: string | undefined;
  PersistentConnection?: boolean | undefined;
}
export interface PhoneNumberConfig {
  Channel: Channel | undefined;
  PhoneType: PhoneType | undefined;
  PhoneNumber?: string | undefined;
}
export interface VoiceEnhancementConfig {
  Channel: Channel | undefined;
  VoiceEnhancementMode: VoiceEnhancementMode | undefined;
}
export interface CreateUserRequest {
  Username: string | undefined;
  Password?: string | undefined;
  IdentityInfo?: UserIdentityInfo | undefined;
  PhoneConfig?: UserPhoneConfig | undefined;
  DirectoryUserId?: string | undefined;
  SecurityProfileIds: string[] | undefined;
  RoutingProfileId: string | undefined;
  HierarchyGroupId?: string | undefined;
  InstanceId: string | undefined;
  AutoAcceptConfigs?: AutoAcceptConfig[] | undefined;
  AfterContactWorkConfigs?: AfterContactWorkConfigPerChannel[] | undefined;
  PhoneNumberConfigs?: PhoneNumberConfig[] | undefined;
  PersistentConnectionConfigs?: PersistentConnectionConfig[] | undefined;
  VoiceEnhancementConfigs?: VoiceEnhancementConfig[] | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface CreateUserResponse {
  UserId?: string | undefined;
  UserArn?: string | undefined;
}
export interface CreateUserHierarchyGroupRequest {
  Name: string | undefined;
  ParentGroupId?: string | undefined;
  InstanceId: string | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface CreateUserHierarchyGroupResponse {
  HierarchyGroupId?: string | undefined;
  HierarchyGroupArn?: string | undefined;
}
export interface ViewInputContent {
  Template?: string | undefined;
  Actions?: string[] | undefined;
}
export interface CreateViewRequest {
  InstanceId: string | undefined;
  ClientToken?: string | undefined;
  Status: ViewStatus | undefined;
  Content: ViewInputContent | undefined;
  Description?: string | undefined;
  Name: string | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface ViewContent {
  InputSchema?: string | undefined;
  Template?: string | undefined;
  Actions?: string[] | undefined;
}
export interface View {
  Id?: string | undefined;
  Arn?: string | undefined;
  Name?: string | undefined;
  Status?: ViewStatus | undefined;
  Type?: ViewType | undefined;
  Description?: string | undefined;
  Version?: number | undefined;
  VersionDescription?: string | undefined;
  Content?: ViewContent | undefined;
  Tags?: Record<string, string> | undefined;
  CreatedTime?: Date | undefined;
  LastModifiedTime?: Date | undefined;
  ViewContentSha256?: string | undefined;
}
export interface CreateViewResponse {
  View?: View | undefined;
}
export interface CreateViewVersionRequest {
  InstanceId: string | undefined;
  ViewId: string | undefined;
  VersionDescription?: string | undefined;
  ViewContentSha256?: string | undefined;
}
export interface CreateViewVersionResponse {
  View?: View | undefined;
}
export interface CreateVocabularyRequest {
  ClientToken?: string | undefined;
  InstanceId: string | undefined;
  VocabularyName: string | undefined;
  LanguageCode: VocabularyLanguageCode | undefined;
  Content: string | undefined;
  Tags?: Record<string, string> | undefined;
}
export interface CreateVocabularyResponse {
  VocabularyArn: string | undefined;
  VocabularyId: string | undefined;
  State: VocabularyState | undefined;
}
export interface ImagesLogo {
  Default?: string | undefined;
  Favicon?: string | undefined;
}