import {
  PostContactSummaryFailureCode,
  PostContactSummaryStatus,
  SentimentValue,
} from "./enums";
export interface ListRealtimeContactAnalysisSegmentsRequest {
  InstanceId: string | undefined;
  ContactId: string | undefined;
  MaxResults?: number | undefined;
  NextToken?: string | undefined;
}
export interface PointOfInterest {
  BeginOffsetMillis: number | undefined;
  EndOffsetMillis: number | undefined;
}
export interface CategoryDetails {
  PointsOfInterest: PointOfInterest[] | undefined;
}
export interface Categories {
  MatchedCategories: string[] | undefined;
  MatchedDetails: Record<string, CategoryDetails> | undefined;
}
export interface PostContactSummary {
  Content?: string | undefined;
  Status: PostContactSummaryStatus | undefined;
  FailureCode?: PostContactSummaryFailureCode | undefined;
}
export interface CharacterOffsets {
  BeginOffsetChar: number | undefined;
  EndOffsetChar: number | undefined;
}
export interface IssueDetected {
  CharacterOffsets: CharacterOffsets | undefined;
}
export interface Transcript {
  Id: string | undefined;
  ParticipantId: string | undefined;
  ParticipantRole: string | undefined;
  Content: string | undefined;
  BeginOffsetMillis: number | undefined;
  EndOffsetMillis: number | undefined;
  Sentiment?: SentimentValue | undefined;
  IssuesDetected?: IssueDetected[] | undefined;
}
export interface RealtimeContactAnalysisSegment {
  Transcript?: Transcript | undefined;
  Categories?: Categories | undefined;
  PostContactSummary?: PostContactSummary | undefined;
}
export interface ListRealtimeContactAnalysisSegmentsResponse {
  Segments: RealtimeContactAnalysisSegment[] | undefined;
  NextToken?: string | undefined;
}