# Banking Hybrid Starter

Triage agent routing to balance inquiry and dispute flows with hybrid conversational mode.

## Usage

Install:
```bash
npm install @ariaflowagents/starters
```

Extend in your `ariaflow.jsonc`:
```jsonc
{
  "$schema": "https://mithushancj.com/config.json",
  "extends": "./node_modules/@ariaflowagents/starters/bank-hybrid/ariaflow.jsonc"
}
```

## Included Agents

- `bank-triage` (triage) - Routes to specialist flows
- `bank-dispute-flow` (flow) - Card dispute intake with identity/transaction collection
- `bank-balance-flow` (flow) - Balance inquiry with identity verification

## Flow Mode

Both flows use `hybrid` mode - can handle off-topic questions while in flow.

## Tools

- `collect_identity` - Identity verification
- `collect_identity_balance` / `collect_identity_dispute` - Specialized collection
- `lookup_balance` - Account balance lookup
- `collect_transaction` - Transaction details
- `confirm_dispute` - Dispute confirmation