# CollectionTickets (*issueTracking.collectionTickets*) ## Overview ### Available Operations * [list](#list) - List Tickets * [create](#create) - Create Ticket * [get](#get) - Get Ticket * [update](#update) - Update Ticket * [delete](#delete) - Delete Ticket ## list List Tickets ### Example Usage ```typescript import { Apideck } from "@apideck/sdk"; const apideck = new Apideck({ apiKey: process.env["APIDECK_API_KEY"] ?? "", consumerId: "test-consumer", appId: "dSBdXd2H6Mqwfg0atXHXYcysLJE9qyn1VwBtXHX", }); async function run() { const result = await apideck.issueTracking.collectionTickets.list({ serviceId: "salesforce", collectionId: "apideck-io", sort: { by: "created_at", direction: "desc", }, filter: { status: [ "open", ], since: new Date("2020-09-30T07:43:32.000Z"), assigneeId: "2332bd9c2eaaa5dcfa14721c", }, passThrough: { "search": "San Francisco", }, fields: "id,updated_at", }); // Handle the result console.log(result); } run(); ``` ### Standalone function The standalone function version of this method: ```typescript import { ApideckCore } from "@apideck/sdk/core.js"; import { issueTrackingCollectionTicketsList } from "@apideck/sdk/funcs/issueTrackingCollectionTicketsList.js"; // Use `ApideckCore` for best tree-shaking performance. // You can create one instance of it to use across an application. const apideck = new ApideckCore({ apiKey: process.env["APIDECK_API_KEY"] ?? "", consumerId: "test-consumer", appId: "dSBdXd2H6Mqwfg0atXHXYcysLJE9qyn1VwBtXHX", }); async function run() { const res = await issueTrackingCollectionTicketsList(apideck, { serviceId: "salesforce", collectionId: "apideck-io", sort: { by: "created_at", direction: "desc", }, filter: { status: [ "open", ], since: new Date("2020-09-30T07:43:32.000Z"), assigneeId: "2332bd9c2eaaa5dcfa14721c", }, passThrough: { "search": "San Francisco", }, fields: "id,updated_at", }); if (!res.ok) { throw res.error; } const { value: result } = res; // Handle the result console.log(result); } run(); ``` ### Parameters | Parameter | Type | Required | Description | | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | `request` | [operations.IssueTrackingCollectionTicketsAllRequest](../../models/operations/issuetrackingcollectionticketsallrequest.md) | :heavy_check_mark: | The request object to use for the request. | | `options` | RequestOptions | :heavy_minus_sign: | Used to set various options for making HTTP requests. | | `options.fetchOptions` | [RequestInit](https://developer.mozilla.org/en-US/docs/Web/API/Request/Request#options) | :heavy_minus_sign: | Options that are passed to the underlying HTTP request. This can be used to inject extra headers for examples. All `Request` options, except `method` and `body`, are allowed. | | `options.retries` | [RetryConfig](../../lib/utils/retryconfig.md) | :heavy_minus_sign: | Enables retrying HTTP requests under certain failure conditions. | ### Response **Promise\<[operations.IssueTrackingCollectionTicketsAllResponse](../../models/operations/issuetrackingcollectionticketsallresponse.md)\>** ### Errors | Error Type | Status Code | Content Type | | ------------------------------ | ------------------------------ | ------------------------------ | | errors.BadRequestResponse | 400 | application/json | | errors.UnauthorizedResponse | 401 | application/json | | errors.PaymentRequiredResponse | 402 | application/json | | errors.NotFoundResponse | 404 | application/json | | errors.UnprocessableResponse | 422 | application/json | | errors.APIError | 4XX, 5XX | \*/\* | ## create Create Ticket ### Example Usage ```typescript import { Apideck } from "@apideck/sdk"; const apideck = new Apideck({ apiKey: process.env["APIDECK_API_KEY"] ?? "", consumerId: "test-consumer", appId: "dSBdXd2H6Mqwfg0atXHXYcysLJE9qyn1VwBtXHX", }); async function run() { const result = await apideck.issueTracking.collectionTickets.create({ serviceId: "salesforce", collectionId: "apideck-io", ticket: { parentId: "12345", type: "Technical", subject: "Technical Support Request", description: "I am facing issues with my internet connection", status: "open", priority: "high", assignees: [ { id: "12345", }, ], dueDate: new Date("2020-09-30T07:43:32.000Z"), tags: [ { id: "12345", }, { id: "12345", }, ], passThrough: [ { serviceId: "", extendPaths: [ { path: "$.nested.property", value: { "TaxClassificationRef": { "value": "EUC-99990201-V1-00020000", }, }, }, ], }, { serviceId: "", extendPaths: [ { path: "$.nested.property", value: { "TaxClassificationRef": { "value": "EUC-99990201-V1-00020000", }, }, }, ], }, { serviceId: "", extendPaths: [ { path: "$.nested.property", value: { "TaxClassificationRef": { "value": "EUC-99990201-V1-00020000", }, }, }, { path: "$.nested.property", value: { "TaxClassificationRef": { "value": "EUC-99990201-V1-00020000", }, }, }, ], }, ], }, }); // Handle the result console.log(result); } run(); ``` ### Standalone function The standalone function version of this method: ```typescript import { ApideckCore } from "@apideck/sdk/core.js"; import { issueTrackingCollectionTicketsCreate } from "@apideck/sdk/funcs/issueTrackingCollectionTicketsCreate.js"; // Use `ApideckCore` for best tree-shaking performance. // You can create one instance of it to use across an application. const apideck = new ApideckCore({ apiKey: process.env["APIDECK_API_KEY"] ?? "", consumerId: "test-consumer", appId: "dSBdXd2H6Mqwfg0atXHXYcysLJE9qyn1VwBtXHX", }); async function run() { const res = await issueTrackingCollectionTicketsCreate(apideck, { serviceId: "salesforce", collectionId: "apideck-io", ticket: { parentId: "12345", type: "Technical", subject: "Technical Support Request", description: "I am facing issues with my internet connection", status: "open", priority: "high", assignees: [ { id: "12345", }, ], dueDate: new Date("2020-09-30T07:43:32.000Z"), tags: [ { id: "12345", }, { id: "12345", }, ], passThrough: [ { serviceId: "", extendPaths: [ { path: "$.nested.property", value: { "TaxClassificationRef": { "value": "EUC-99990201-V1-00020000", }, }, }, ], }, { serviceId: "", extendPaths: [ { path: "$.nested.property", value: { "TaxClassificationRef": { "value": "EUC-99990201-V1-00020000", }, }, }, ], }, { serviceId: "", extendPaths: [ { path: "$.nested.property", value: { "TaxClassificationRef": { "value": "EUC-99990201-V1-00020000", }, }, }, { path: "$.nested.property", value: { "TaxClassificationRef": { "value": "EUC-99990201-V1-00020000", }, }, }, ], }, ], }, }); if (!res.ok) { throw res.error; } const { value: result } = res; // Handle the result console.log(result); } run(); ``` ### Parameters | Parameter | Type | Required | Description | | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | `request` | [operations.IssueTrackingCollectionTicketsAddRequest](../../models/operations/issuetrackingcollectionticketsaddrequest.md) | :heavy_check_mark: | The request object to use for the request. | | `options` | RequestOptions | :heavy_minus_sign: | Used to set various options for making HTTP requests. | | `options.fetchOptions` | [RequestInit](https://developer.mozilla.org/en-US/docs/Web/API/Request/Request#options) | :heavy_minus_sign: | Options that are passed to the underlying HTTP request. This can be used to inject extra headers for examples. All `Request` options, except `method` and `body`, are allowed. | | `options.retries` | [RetryConfig](../../lib/utils/retryconfig.md) | :heavy_minus_sign: | Enables retrying HTTP requests under certain failure conditions. | ### Response **Promise\<[operations.IssueTrackingCollectionTicketsAddResponse](../../models/operations/issuetrackingcollectionticketsaddresponse.md)\>** ### Errors | Error Type | Status Code | Content Type | | ------------------------------ | ------------------------------ | ------------------------------ | | errors.BadRequestResponse | 400 | application/json | | errors.UnauthorizedResponse | 401 | application/json | | errors.PaymentRequiredResponse | 402 | application/json | | errors.NotFoundResponse | 404 | application/json | | errors.UnprocessableResponse | 422 | application/json | | errors.APIError | 4XX, 5XX | \*/\* | ## get Get Ticket ### Example Usage ```typescript import { Apideck } from "@apideck/sdk"; const apideck = new Apideck({ apiKey: process.env["APIDECK_API_KEY"] ?? "", consumerId: "test-consumer", appId: "dSBdXd2H6Mqwfg0atXHXYcysLJE9qyn1VwBtXHX", }); async function run() { const result = await apideck.issueTracking.collectionTickets.get({ ticketId: "", serviceId: "salesforce", collectionId: "apideck-io", fields: "id,updated_at", }); // Handle the result console.log(result); } run(); ``` ### Standalone function The standalone function version of this method: ```typescript import { ApideckCore } from "@apideck/sdk/core.js"; import { issueTrackingCollectionTicketsGet } from "@apideck/sdk/funcs/issueTrackingCollectionTicketsGet.js"; // Use `ApideckCore` for best tree-shaking performance. // You can create one instance of it to use across an application. const apideck = new ApideckCore({ apiKey: process.env["APIDECK_API_KEY"] ?? "", consumerId: "test-consumer", appId: "dSBdXd2H6Mqwfg0atXHXYcysLJE9qyn1VwBtXHX", }); async function run() { const res = await issueTrackingCollectionTicketsGet(apideck, { ticketId: "", serviceId: "salesforce", collectionId: "apideck-io", fields: "id,updated_at", }); if (!res.ok) { throw res.error; } const { value: result } = res; // Handle the result console.log(result); } run(); ``` ### Parameters | Parameter | Type | Required | Description | | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | `request` | [operations.IssueTrackingCollectionTicketsOneRequest](../../models/operations/issuetrackingcollectionticketsonerequest.md) | :heavy_check_mark: | The request object to use for the request. | | `options` | RequestOptions | :heavy_minus_sign: | Used to set various options for making HTTP requests. | | `options.fetchOptions` | [RequestInit](https://developer.mozilla.org/en-US/docs/Web/API/Request/Request#options) | :heavy_minus_sign: | Options that are passed to the underlying HTTP request. This can be used to inject extra headers for examples. All `Request` options, except `method` and `body`, are allowed. | | `options.retries` | [RetryConfig](../../lib/utils/retryconfig.md) | :heavy_minus_sign: | Enables retrying HTTP requests under certain failure conditions. | ### Response **Promise\<[operations.IssueTrackingCollectionTicketsOneResponse](../../models/operations/issuetrackingcollectionticketsoneresponse.md)\>** ### Errors | Error Type | Status Code | Content Type | | ------------------------------ | ------------------------------ | ------------------------------ | | errors.BadRequestResponse | 400 | application/json | | errors.UnauthorizedResponse | 401 | application/json | | errors.PaymentRequiredResponse | 402 | application/json | | errors.NotFoundResponse | 404 | application/json | | errors.UnprocessableResponse | 422 | application/json | | errors.APIError | 4XX, 5XX | \*/\* | ## update Update Ticket ### Example Usage ```typescript import { Apideck } from "@apideck/sdk"; const apideck = new Apideck({ apiKey: process.env["APIDECK_API_KEY"] ?? "", consumerId: "test-consumer", appId: "dSBdXd2H6Mqwfg0atXHXYcysLJE9qyn1VwBtXHX", }); async function run() { const result = await apideck.issueTracking.collectionTickets.update({ ticketId: "", serviceId: "salesforce", collectionId: "apideck-io", ticket: { parentId: "12345", type: "Technical", subject: "Technical Support Request", description: "I am facing issues with my internet connection", status: "open", priority: "high", assignees: [ { id: "12345", }, ], dueDate: new Date("2020-09-30T07:43:32.000Z"), tags: [ { id: "12345", }, { id: "12345", }, { id: "12345", }, ], passThrough: [ { serviceId: "", extendPaths: [ { path: "$.nested.property", value: { "TaxClassificationRef": { "value": "EUC-99990201-V1-00020000", }, }, }, ], }, ], }, }); // Handle the result console.log(result); } run(); ``` ### Standalone function The standalone function version of this method: ```typescript import { ApideckCore } from "@apideck/sdk/core.js"; import { issueTrackingCollectionTicketsUpdate } from "@apideck/sdk/funcs/issueTrackingCollectionTicketsUpdate.js"; // Use `ApideckCore` for best tree-shaking performance. // You can create one instance of it to use across an application. const apideck = new ApideckCore({ apiKey: process.env["APIDECK_API_KEY"] ?? "", consumerId: "test-consumer", appId: "dSBdXd2H6Mqwfg0atXHXYcysLJE9qyn1VwBtXHX", }); async function run() { const res = await issueTrackingCollectionTicketsUpdate(apideck, { ticketId: "", serviceId: "salesforce", collectionId: "apideck-io", ticket: { parentId: "12345", type: "Technical", subject: "Technical Support Request", description: "I am facing issues with my internet connection", status: "open", priority: "high", assignees: [ { id: "12345", }, ], dueDate: new Date("2020-09-30T07:43:32.000Z"), tags: [ { id: "12345", }, { id: "12345", }, { id: "12345", }, ], passThrough: [ { serviceId: "", extendPaths: [ { path: "$.nested.property", value: { "TaxClassificationRef": { "value": "EUC-99990201-V1-00020000", }, }, }, ], }, ], }, }); if (!res.ok) { throw res.error; } const { value: result } = res; // Handle the result console.log(result); } run(); ``` ### Parameters | Parameter | Type | Required | Description | | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | `request` | [operations.IssueTrackingCollectionTicketsUpdateRequest](../../models/operations/issuetrackingcollectionticketsupdaterequest.md) | :heavy_check_mark: | The request object to use for the request. | | `options` | RequestOptions | :heavy_minus_sign: | Used to set various options for making HTTP requests. | | `options.fetchOptions` | [RequestInit](https://developer.mozilla.org/en-US/docs/Web/API/Request/Request#options) | :heavy_minus_sign: | Options that are passed to the underlying HTTP request. This can be used to inject extra headers for examples. All `Request` options, except `method` and `body`, are allowed. | | `options.retries` | [RetryConfig](../../lib/utils/retryconfig.md) | :heavy_minus_sign: | Enables retrying HTTP requests under certain failure conditions. | ### Response **Promise\<[operations.IssueTrackingCollectionTicketsUpdateResponse](../../models/operations/issuetrackingcollectionticketsupdateresponse.md)\>** ### Errors | Error Type | Status Code | Content Type | | ------------------------------ | ------------------------------ | ------------------------------ | | errors.BadRequestResponse | 400 | application/json | | errors.UnauthorizedResponse | 401 | application/json | | errors.PaymentRequiredResponse | 402 | application/json | | errors.NotFoundResponse | 404 | application/json | | errors.UnprocessableResponse | 422 | application/json | | errors.APIError | 4XX, 5XX | \*/\* | ## delete Delete Ticket ### Example Usage ```typescript import { Apideck } from "@apideck/sdk"; const apideck = new Apideck({ apiKey: process.env["APIDECK_API_KEY"] ?? "", consumerId: "test-consumer", appId: "dSBdXd2H6Mqwfg0atXHXYcysLJE9qyn1VwBtXHX", }); async function run() { const result = await apideck.issueTracking.collectionTickets.delete({ ticketId: "", serviceId: "salesforce", collectionId: "apideck-io", }); // Handle the result console.log(result); } run(); ``` ### Standalone function The standalone function version of this method: ```typescript import { ApideckCore } from "@apideck/sdk/core.js"; import { issueTrackingCollectionTicketsDelete } from "@apideck/sdk/funcs/issueTrackingCollectionTicketsDelete.js"; // Use `ApideckCore` for best tree-shaking performance. // You can create one instance of it to use across an application. const apideck = new ApideckCore({ apiKey: process.env["APIDECK_API_KEY"] ?? "", consumerId: "test-consumer", appId: "dSBdXd2H6Mqwfg0atXHXYcysLJE9qyn1VwBtXHX", }); async function run() { const res = await issueTrackingCollectionTicketsDelete(apideck, { ticketId: "", serviceId: "salesforce", collectionId: "apideck-io", }); if (!res.ok) { throw res.error; } const { value: result } = res; // Handle the result console.log(result); } run(); ``` ### Parameters | Parameter | Type | Required | Description | | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | `request` | [operations.IssueTrackingCollectionTicketsDeleteRequest](../../models/operations/issuetrackingcollectionticketsdeleterequest.md) | :heavy_check_mark: | The request object to use for the request. | | `options` | RequestOptions | :heavy_minus_sign: | Used to set various options for making HTTP requests. | | `options.fetchOptions` | [RequestInit](https://developer.mozilla.org/en-US/docs/Web/API/Request/Request#options) | :heavy_minus_sign: | Options that are passed to the underlying HTTP request. This can be used to inject extra headers for examples. All `Request` options, except `method` and `body`, are allowed. | | `options.retries` | [RetryConfig](../../lib/utils/retryconfig.md) | :heavy_minus_sign: | Enables retrying HTTP requests under certain failure conditions. | ### Response **Promise\<[operations.IssueTrackingCollectionTicketsDeleteResponse](../../models/operations/issuetrackingcollectionticketsdeleteresponse.md)\>** ### Errors | Error Type | Status Code | Content Type | | ------------------------------ | ------------------------------ | ------------------------------ | | errors.BadRequestResponse | 400 | application/json | | errors.UnauthorizedResponse | 401 | application/json | | errors.PaymentRequiredResponse | 402 | application/json | | errors.NotFoundResponse | 404 | application/json | | errors.UnprocessableResponse | 422 | application/json | | errors.APIError | 4XX, 5XX | \*/\* |