[
    {
        "id": "itsm-1",
        "title": "Reset Server Admin Password",
        "status": "uat",
        "priority": "high"
    },
    {
        "id": "itsm-2",
        "title": "Provision New Employee Laptop",
        "status": "in-progress",
        "priority": "medium"
    },
    {
        "id": "itsm-3",
        "title": "Weekly Backup Audit",
        "status": "backlog",
        "priority": "high"
    },
    {
        "id": "itsm-4",
        "title": "Update Firewall Policies",
        "status": "backlog",
        "priority": "high"
    },
    {
        "id": "itsm-5",
        "title": "VPN Connection Troubleshooting",
        "status": "uat",
        "priority": "medium"
    },
    {
        "id": "itsm-6",
        "title": "Onboard Cloud Storage Users",
        "status": "todo",
        "priority": "low"
    },
    {
        "id": "itsm-7",
        "title": "Patch Security Vulnerability X",
        "status": "in-progress",
        "priority": "high"
    },
    {
        "id": "itsm-8",
        "title": "Install Office 365 Updates",
        "status": "backlog",
        "priority": "low"
    },
    {
        "id": "itsm-9",
        "title": "WiFi Access Point Maintenance",
        "status": "todo",
        "priority": "medium"
    },
    {
        "id": "itsm-10",
        "title": "Domain Name Renewal",
        "status": "backlog",
        "priority": "high"
    },
    {
        "id": "itsm-11",
        "title": "Software License Inventory",
        "status": "backlog",
        "priority": "medium"
    },
    {
        "id": "itsm-12",
        "title": "Printer Jam in Room 302",
        "status": "in-progress",
        "priority": "low"
    },
    {
        "id": "itsm-13",
        "title": "Decommission Legacy DB Server",
        "status": "todo",
        "priority": "medium"
    },
    {
        "id": "itsm-14",
        "title": "SLA Report: Q4 Performance",
        "status": "backlog",
        "priority": "high"
    },
    {
        "id": "itsm-15",
        "title": "Reset User MFA Token",
        "status": "backlog",
        "priority": "medium"
    },
    {
        "id": "itsm-16",
        "title": "Procure New UPS Units",
        "status": "todo",
        "priority": "low"
    },
    {
        "id": "itsm-17",
        "title": "Network Latency Investigation",
        "status": "uat",
        "priority": "high"
    },
    {
        "id": "itsm-18",
        "title": "Archive Old Email Accounts",
        "status": "todo",
        "priority": "medium"
    },
    {
        "id": "itsm-19",
        "title": "Database Maintenance Window",
        "status": "backlog",
        "priority": "high"
    },
    {
        "id": "itsm-20",
        "title": "Inventory Audit: Hardware",
        "status": "backlog",
        "priority": "low"
    }
]