/**
 * @packageDocumentation
 * @module DaVinci_API
 */
import { CHANNEL_TYPES } from './ChannelTypes';
/**
 * A contact used by:
 * - [[registerContextualControls]]
 * - [[addContextualContacts]]
 * - [[contextualOperation]]
 */
export interface IContextualContact {
    /**
     * The first name of the user/person to dial
     */
    firstName?: string;
    /**
     * The last name of the user/person to dial
     */
    lastName?: string;
    /**
     * For contacts that DaVinci provides this is set to their davinci username.
     */
    uniqueId: string;
    /**
     * A way to group agents.
     * For contacts that DaVinci provides this is set to the name of profile in davinci
     */
    groupName?: string;
    /**
     * The presence of the contact
     * ex: ready, not ready, offline, etc..
     */
    presence?: string;
    /**
     * The contact's reason for a presence
     * ex: Lunch, break, PTO,
     */
    reason?: string;
    /**
     * This is a color(hex, rgb, or other css colors) used to show the presence quickly
     * Ex: green for ready, red for not ready, etc..
     */
    presenceColor?: string;
    channels: IContextualContactChannel[];
    /**
     * This is to provide backward compatibility to [[registerContextualControls]] only. It will be removed soon™
     * @deprecated
     */
    displayName?: string;
}
export interface IContextualContactChannel {
    channelType: CHANNEL_TYPES;
    idName: string;
    id: string;
    createdByApp: string;
    validOperations?: CONTEXTUAL_OPERATION_TYPE[];
    validPresences?: string[];
}
/**
 * The type of operation used by [[contextualOperation]]
 */
export declare enum CONTEXTUAL_OPERATION_TYPE {
    BlindTransfer = 0,
    WarmTransfer = 1,
    Conference = 2,
    Consult = 3,
    DTMF = 4,
    Other = 5,
    Cancel = 6,
    Answer = 7,
    Reject = 8,
    Hangup = 9,
    Mute = 10,
    Unmute = 11,
    Hold = 12,
    Unhold = 13,
    AddParticipant = 14,
    RemoveParticipant = 15,
    WrapupCompleted = 16,
    SetPresence = 17,
    SetDisposition = 18,
    UpdateCAD = 19,
    RetrieveCall = 20,
    Swap = 21
}