import { SearchRecords } from '../models/SearchRecords';
import { CHANNEL_TYPES } from '../models/ChannelTypes';
import { CONTEXTUAL_OPERATION_TYPE } from '../models/ContextualOperation';
/**
 *  Use this to be informed if click-to-dial becomes enabled or disabled
 *
 * - See [[enableClickToDial]]
 * - See [[registerClickToDial]]
 * - See [[clickToDial]]
 * @param callback Called when click to dial is enabled or disabled.
 * If clickToDialEnabled is false then the application should not allow users to preform click-to-dial requests.
 */
export declare function registerEnableClickToDial(callback: (clickToDialEnabled: boolean) => Promise<void>): Promise<void>;
/**
 * Use this to enable or disable click-to-dial
 *
 * - See [[registerEnableClickToDial]]
 * - See [[registerClickToDial]]
 * - See [[clickToDial]]
 * @param enabled This set whether or not agents should be allowed to preform click-to-dial
 */
export declare function enableClickToDial(enabled: boolean): Promise<void>;
/**
 * Call this when an agent preforms a click-to-dial. It will tell any Channel Apps to call this number.
 *
 * Example: if a phone number is displayed in the CRM then, when it is clicked by the agent, this event should be called to initiate a call.
 *
 * - See [[registerClickToDial]]
 * - See [[registerEnableClickToDial]]
 * - See [[enableClickToDial]]
 * @param phoneNumber Number to be dialed
 * @param records Records/entities associated to the number(e.g. lead, contact, etc..)
 * @param action Type of transfer of which the data type must be CONTEXTUAL_OPERATION_TYPE and the acceptable values are: BlindTransfer, WarmTransfer or Conference
 * @param interactionID Interaction identification number
 */
export declare function clickToDial(phoneNumber: string, records?: SearchRecords, channelType?: CHANNEL_TYPES, action?: CONTEXTUAL_OPERATION_TYPE, interactionID?: string): Promise<void>;
/**
 * Apps that handle interactions should use this to start an interaction when a phone number is clicked in the crm.
 *
 * - See [[clickToDial]]
 * - See [[registerEnableClickToDial]]
 * - See [[enableClickToDial]]
 * @param callback Called whenever an user preforms a click-to-dial
 */
export declare function registerClickToDial(callback: (phoneNumber: string, records?: SearchRecords, channelType?: CHANNEL_TYPES, action?: CONTEXTUAL_OPERATION_TYPE, intercationID?: string) => Promise<void>): Promise<void>;
/**
 * Call this when an agent preforms a click-to-act. It will tell any Channel Apps to call this number.
 *
 * Example: if a phone number is displayed in the CRM then, when it is clicked by the agent, this event should be called to initiate a call.
 *
 * - See [[registerClickToAct]]
 * @param phoneNumber Number to be acted
 * @param records Records/entities associated to the number(e.g. lead, contact, etc..)
 * @param action Type of transfer of which the data type must be CONTEXTUAL_OPERATION_TYPE and the acceptable values are: BlindTransfer, WarmTransfer or Conference
 * @param interactionID Interaction identification number
 */
export declare function clickToAct(phoneNumber: string, records?: SearchRecords, channelType?: CHANNEL_TYPES, action?: CONTEXTUAL_OPERATION_TYPE, interactionID?: string, data?: any): Promise<void>;
/**
 * Apps that handle interactions should use this to start an interaction when a phone number is clicked in the crm.
 *
 * - See [[clickToAct]]
 * @param callback Called whenever an user preforms a click-to-act
 */
export declare function registerClickToAct(callback: (phoneNumber: string, records?: SearchRecords, channelType?: CHANNEL_TYPES, action?: CONTEXTUAL_OPERATION_TYPE, interactionID?: string, data?: any) => Promise<void>): Promise<void>;