[
  {
    "source": "yc",
    "name": "Natero",
    "description": "Data-driven customer success platform for B2B SaaS.",
    "logo": "/company/thumb/missing.png",
    "website": "http://natero.com",
    "location": "San Francisco, CA, USA; Mountain View, CA, USA",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Operations",
      "SaaS",
      "Customer Success"
    ],
    "year": 2012,
    "program": "YC Summer 2012",
    "programSlugs": [
      "yc-summer-2012"
    ],
    "isExit": true,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "WorkRamp",
    "description": "The All-in-One Learning Platform ",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/8f03f4eafb54558705a3d931f287372468b614ff.png",
    "website": "https://www.workramp.com",
    "location": "San Francisco, CA, USA; Remote",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Human Resources",
      "SaaS",
      "Customer Success",
      "Sales Enablement"
    ],
    "year": 2016,
    "program": "YC Summer 2016",
    "programSlugs": [
      "yc-summer-2016"
    ],
    "isExit": true,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Herald",
    "description": "A collaborative repository for user feedback.",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/40e0f584df796478b48967b6827240572c5c8a6d.png",
    "website": "https://www.heraldhq.com",
    "location": "San Francisco, CA, USA; Dublin, CA, USA; Remote",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Office Management",
      "Customer Success",
      "Team Collaboration"
    ],
    "year": 2019,
    "program": "YC Winter 2019",
    "programSlugs": [
      "yc-winter-2019"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Chatwoot",
    "description": "The modern, open source, self-hosted AI customer support platform",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/de9da9b7b526c451e6b6c447527e638ebaf7d27f.png",
    "website": "https://www.chatwoot.com",
    "location": "San Francisco, CA, USA; Remote",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Operations",
      "Customer Success",
      "Open Source",
      "Customer Service",
      "Customer Support"
    ],
    "year": 2021,
    "program": "YC Winter 2021",
    "programSlugs": [
      "yc-winter-2021"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "FlowEQ",
    "description": "No-code workflow tool",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/cfd0f94346de726cfd01e25c4942e8cca6b59cb6.png",
    "website": "https://www.floweq.com",
    "location": "Houston, TX, USA; Pleasanton, CA, USA",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Productivity",
      "Customer Success",
      "Compliance",
      "API",
      "Enterprise"
    ],
    "year": 2021,
    "program": "YC Winter 2021",
    "programSlugs": [
      "yc-winter-2021"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Abbot",
    "description": "Your Customer Success Co-Pilot",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/f3f99c8925fd18b1c6eef6d076545c620370ce6b.png",
    "website": "https://ab.bot",
    "location": "San Francisco, CA, USA; Remote",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Sales",
      "Developer Tools",
      "SaaS",
      "Customer Success"
    ],
    "year": 2021,
    "program": "YC Summer 2021",
    "programSlugs": [
      "yc-summer-2021"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Beau",
    "description": "Workflows for repetitive customer-facing tasks",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/490af3b3db6da49a5b8d11c3a79ffeee287b7747.png",
    "website": "https://beau.to",
    "location": "Barcelona, CT, Spain; CT, Spain; Remote",
    "region": "Spain",
    "subregion": "",
    "tags": [
      "Operations",
      "SaaS",
      "Productivity",
      "Customer Success",
      "Collaboration"
    ],
    "year": 2021,
    "program": "YC Summer 2021",
    "programSlugs": [
      "yc-summer-2021"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Atlas",
    "description": "Modern customer support platform replacement for Intercom and Zendesk",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/b037e35a133963bb97d49605d21978ac44ac4f83.png",
    "website": "https://atlas.so",
    "location": "San Francisco, CA, USA; Remote",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Operations",
      "SaaS",
      "Customer Success",
      "Customer Service",
      "Customer Support"
    ],
    "year": 2022,
    "program": "YC Winter 2022",
    "programSlugs": [
      "yc-winter-2022"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Sero",
    "description": "Intelligent Customer Implementation Platform for B2B",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/dc613b83486084b72c7376074fa84d16dbd06dbc.png",
    "website": "https://www.sero.so",
    "location": "San Francisco, CA, USA",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "SaaS",
      "Customer Success"
    ],
    "year": 2022,
    "program": "YC Winter 2022",
    "programSlugs": [
      "yc-winter-2022"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Onboard.io",
    "description": "Manage & automate customer onboarding and implementation",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/e83f60ab02d8e0f4aca16aeb97ffa47a2a169318.png",
    "website": "https://onboard.io",
    "location": "Detroit, MI, USA; Remote",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Productivity",
      "SaaS",
      "Customer Success",
      "Collaboration"
    ],
    "year": 2022,
    "program": "YC Winter 2022",
    "programSlugs": [
      "yc-winter-2022"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Zoltar Labs",
    "description": "AI-assisted CX tool built with your knowledge.",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/8c6e0f60f05c93e4aa70e811f7fa2df38afbb600.png",
    "website": "https://www.zoltarlabs.com/",
    "location": "New York City, NY, USA; Mountain View, CA, USA",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "SaaS",
      "Customer Success",
      "Customer Support",
      "Enterprise Software"
    ],
    "year": 2022,
    "program": "YC Summer 2022",
    "programSlugs": [
      "yc-summer-2022"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Parabolic",
    "description": "AI assistant for customer support",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/19e1af8a1c45eebbb38eb6d6fb3a5ea0f0096b9c.png",
    "website": "https://www.growparabolic.com/",
    "location": "San Francisco, CA, USA",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Generative AI",
      "Customer Success",
      "Customer Support"
    ],
    "year": 2023,
    "program": "YC Winter 2023",
    "programSlugs": [
      "yc-winter-2023"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "OpenSight",
    "description": "AI-powered customer support automation for fast-growing companies",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/388789f1c6ffe4850160572101030a86b8e7bc8c.png",
    "website": "https://www.opensight.ai",
    "location": "San Francisco, CA, USA; Sunnyvale, CA, USA; Remote",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Operations",
      "Generative AI",
      "Customer Success",
      "Customer Support"
    ],
    "year": 2023,
    "program": "YC Winter 2023",
    "programSlugs": [
      "yc-winter-2023"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Frigade",
    "description": "AI-powered product assistance for modern software teams",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/2ebf166f7f6e8f6d186e2ea4a16a6cf16becaf7b.png",
    "website": "https://frigade.com",
    "location": "San Francisco, CA, USA",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Engineering, Product and Design",
      "SaaS",
      "Customer Success",
      "Customer Service",
      "AI",
      "AI Assistant"
    ],
    "year": 2023,
    "program": "YC Winter 2023",
    "programSlugs": [
      "yc-winter-2023"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Ariglad",
    "description": "Knowledge base maintenance on auto-pilot",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/aa1b49a924ad36495aa9e6b0681204fb501d869d.png",
    "website": "https://www.ariglad.com/",
    "location": "Vancouver, BC, Canada; Remote",
    "region": "Canada",
    "subregion": "",
    "tags": [
      "Operations",
      "AI-Enhanced Learning",
      "Customer Success",
      "Customer Service",
      "Customer Support"
    ],
    "year": 2023,
    "program": "YC Winter 2023",
    "programSlugs": [
      "yc-winter-2023"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Clueso",
    "description": "Create beautiful videos & docs for any product or process in minutes",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/8bb9d01e5193ccdd98bfdf1cea08fb2ede901fe5.png",
    "website": "https://clueso.io",
    "location": "Bengaluru, KA, India",
    "region": "India",
    "subregion": "",
    "tags": [
      "Engineering, Product and Design",
      "Generative AI",
      "SaaS",
      "Customer Success",
      "Enterprise"
    ],
    "year": 2023,
    "program": "YC Winter 2023",
    "programSlugs": [
      "yc-winter-2023"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Pylon",
    "description": "The Agentic Support Platform purpose-built for B2B.",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/412a6b3ef532664df77532bc5d7ae3c1233de965.png",
    "website": "https://usepylon.com/?utm_source=bookface&utm_medium=referral&utm_campaign=pylon-profile",
    "location": "San Francisco, CA, USA",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Operations",
      "Customer Success",
      "Customer Support",
      "AI"
    ],
    "year": 2023,
    "program": "YC Winter 2023",
    "programSlugs": [
      "yc-winter-2023"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Berry",
    "description": "Scale customer success and onboarding with AI ",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/59005c33d3a0d40259f58fdc4a12bc21a5d29d73.png",
    "website": "https://berryai.com/",
    "location": "San Francisco, CA, USA; Remote",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Operations",
      "Artificial Intelligence",
      "Generative AI",
      "Customer Success",
      "AI",
      "Conversational AI"
    ],
    "year": 2023,
    "program": "YC Winter 2023",
    "programSlugs": [
      "yc-winter-2023"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Wavelength",
    "description": "Build Magical Customer Experiences",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/db2155f0e58d43be7fbf11024f78067345664004.png",
    "website": "https://wavelength.cx/",
    "location": "San Francisco, CA, USA",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Operations",
      "Productivity",
      "Customer Success",
      "Customer Support"
    ],
    "year": 2024,
    "program": "YC Winter 2024",
    "programSlugs": [
      "yc-winter-2024"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Parahelp",
    "description": "Build an AI support agent that can use all your tools",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/4d8bd41bea120a97058cce60e2d04af90f42a4c8.png",
    "website": "https://parahelp.com/",
    "location": "San Francisco, CA, USA",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Operations",
      "Artificial Intelligence",
      "Customer Success",
      "Customer Service",
      "Customer Support",
      "Conversational AI"
    ],
    "year": 2024,
    "program": "YC Summer 2024",
    "programSlugs": [
      "yc-summer-2024"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Intryc",
    "description": "Intryc uses AI to automate quality assurance for customer support",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/c7ba643e872dfb236016ba560ace56c12e3baf83.png",
    "website": "https://intryc.com",
    "location": "San Francisco, CA, USA; Remote",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Operations",
      "Customer Success",
      "Analytics",
      "Customer Support"
    ],
    "year": 2024,
    "program": "YC Summer 2024",
    "programSlugs": [
      "yc-summer-2024"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Rulebase",
    "description": "AI customer operations for regulated industries.",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/7bd0ab199d3e881821eeccd658d4f0847f9d9345.png",
    "website": "https://rulebase.co",
    "location": "New York City, NY, USA",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Operations",
      "Customer Success",
      "Customer Service",
      "Customer Support"
    ],
    "year": 2024,
    "program": "YC Fall 2024",
    "programSlugs": [
      "yc-fall-2024"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Prox",
    "description": "AI technical support for complex physical products",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/243748cd44668d7819fa6c9fccf9c7ae41fe71ea.png",
    "website": "https://useprox.com",
    "location": "San Francisco, CA, USA",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Retail",
      "Artificial Intelligence",
      "Customer Success",
      "E-commerce",
      "Customer Support"
    ],
    "year": 2025,
    "program": "YC Fall 2025",
    "programSlugs": [
      "yc-fall-2025"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Minro",
    "description": "Identify churn risk and stay close to users at scale",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/f77542ef92b9a995fd50ddb381187d909ec7f5fd.png",
    "website": "https://minro.com/",
    "location": "San Francisco, CA, USA",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Engineering, Product and Design",
      "Customer Success"
    ],
    "year": 2025,
    "program": "YC Fall 2025",
    "programSlugs": [
      "yc-fall-2025"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  },
  {
    "source": "yc",
    "name": "Vendo",
    "description": "Let your users build their own features on top of your product",
    "logo": "https://bookface-images.s3.amazonaws.com/small_logos/78a3b3436ef4b4e09e82a4c3fcc2733004348735.png",
    "website": "https://vendo.run/",
    "location": "San Francisco, CA, USA",
    "region": "United States of America",
    "subregion": "",
    "tags": [
      "Engineering, Product and Design",
      "Artificial Intelligence",
      "Customer Success",
      "Open Source"
    ],
    "year": 2026,
    "program": "YC Summer 2026",
    "programSlugs": [
      "yc-summer-2026"
    ],
    "isExit": false,
    "isUnicorn": false,
    "isBCorp": false,
    "isCurrentSession": false,
    "founders": [],
    "social": {
      "linkedin": "",
      "twitter": "",
      "facebook": "",
      "crunchbase": ""
    },
    "extra": {}
  }
]