---
name: research-source
kind: responsibility
version: 0.15.0
id: 067NC4KG05XGS38E1W8124GK3A
---

# Research Source

### Goal

Open customer requests are researched into evidence and context.

### Maintains

The `customer_signal` truth.

- For each open request: gathered evidence and request context. Material:
  the evidence digest and the context. Immaterial: any `fetched_at` timestamp.

### Continuity

- self-driven: refresh research at least daily.