# Support

## 🤝 Get assistance

Feel free to contact us if you have any questions related to development or our services. We don't bite!

### Support Portal (Preferred)

Our primary support channel is our [Support Portal](https://support.hapara.fail/). Here you can:

- **Submit a Ticket**: Get detailed assistance for your specific issue.
- **Track Status**: You are encouraged to enter your email address when submitting a ticket to receive updates.

### Email

You can also reach us directly via email at:
[support@support.hapara.fail](mailto:support@support.hapara.fail)

### Community Support

Join our community on Discord to get help from other users and the team:
[www.hapara.fail/discord](https://www.hapara.fail/discord)

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## 🐛 Bug Reports & Feature Requests

If you've found a bug in the website or have an idea for a new feature, please [open an issue](https://github.com/hapara-fail/blocklist/issues/new/choose) on our GitHub repository.