:root{--chat-primary-color: #6366f1;--chat-primary-hover: #4f46e5;--chat-bg-color: #ffffff;--chat-text-color: #1f2937;--chat-border-color: #e5e7eb;--chat-user-bg: var(--chat-primary-color);--chat-bot-bg: #f3f4f6;--chat-shadow: 0 10px 25px rgba(0, 0, 0, .1);--chat-radius: 12px}.chat-widget-container{position:fixed;z-index:9999;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,Fira Sans,Droid Sans,Helvetica Neue,sans-serif;pointer-events:none}.chat-widget-container.bottom-right{bottom:20px;right:20px}.chat-widget-container.bottom-left{bottom:20px;left:20px}.chat-widget-container.top-right{top:20px;right:20px}.chat-widget-container.top-left{top:20px;left:20px}.chat-toggle-button{width:60px;height:60px;border-radius:50%;background-color:var(--chat-primary-color);color:#fff;border:none;cursor:pointer;box-shadow:var(--chat-shadow);transition:all .3s ease;display:flex;align-items:center;justify-content:center;font-size:24px;overflow:hidden;padding:0;position:relative;pointer-events:auto}.chat-toggle-button:hover{transform:scale(1.05);box-shadow:0 12px 28px #00000026}.chat-button-avatar{position:absolute;top:0;left:0;width:100%;height:100%;border-radius:50%;object-fit:cover;object-position:center;display:block;z-index:1}.chat-button-icon{font-size:28px;position:relative;z-index:0}.chat-widget{width:380px;height:600px;background-color:var(--chat-bg-color);border-radius:var(--chat-radius);box-shadow:var(--chat-shadow);display:flex;flex-direction:column;overflow:hidden;animation:slideIn .3s ease;position:relative;pointer-events:auto}@keyframes slideIn{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.chat-header{background-color:var(--chat-primary-color);color:#fff;padding:16px;display:flex;justify-content:space-between;align-items:center;flex-shrink:0}.chat-header-info{display:flex;align-items:center;gap:12px}.bot-avatar-small{width:40px;height:40px;border-radius:50%;object-fit:cover}.chat-header-text{display:flex;flex-direction:column}.chat-header-title{font-size:16px;font-weight:600}.chat-header-status{font-size:12px;opacity:.9}.close-button{background:none;border:none;color:#fff;font-size:24px;cursor:pointer;padding:0;width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:4px;transition:background-color .2s}.close-button:hover{background-color:#ffffff1a}.messages-container{flex:1;min-height:0;overflow-y:auto;overflow-x:hidden;padding:16px;display:flex;flex-direction:column;gap:12px;background-color:#f9fafb;position:relative;-webkit-overflow-scrolling:touch;overscroll-behavior:contain;scroll-behavior:smooth;touch-action:pan-y}.message{max-width:80%;padding:12px 16px;border-radius:12px;animation:messageSlideIn .2s ease;position:relative}@keyframes messageSlideIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.user-message{background-color:var(--chat-user-bg);color:#fff;align-self:flex-end;border-bottom-right-radius:4px}.bot-message{background-color:var(--chat-bot-bg);color:var(--chat-text-color);align-self:flex-start;border-bottom-left-radius:4px}.message-content{line-height:1.5;word-wrap:break-word}.message-content p{margin:0 0 8px}.message-content p:last-child{margin-bottom:0}.message-content strong{font-weight:600}.message-content em{font-style:italic}.message-content code{background-color:#0000000d;padding:2px 6px;border-radius:4px;font-family:Courier New,monospace;font-size:.9em}.bot-message .message-content code{background-color:#00000014}.user-message .message-content code{background-color:#fff3}.message-content pre{background-color:#1f2937;color:#f9fafb;padding:12px;border-radius:6px;overflow-x:auto;margin:8px 0}.message-content pre code{background:none;padding:0;color:inherit}.message-content ul,.message-content ol{margin:8px 0;padding-left:20px}.message-content li{margin:4px 0}.message-content a{color:var(--chat-primary-color);text-decoration:underline}.user-message .message-content a{color:#fff}.message-content blockquote{border-left:3px solid var(--chat-primary-color);padding-left:12px;margin:8px 0;color:#6b7280}.message-content h1,.message-content h2,.message-content h3,.message-content h4,.message-content h5,.message-content h6{margin:12px 0 8px;font-weight:600}.message-content table{border-collapse:collapse;width:100%;margin:8px 0}.message-content th,.message-content td{border:1px solid var(--chat-border-color);padding:8px;text-align:left}.message-content th{background-color:#f3f4f6;font-weight:600}.message-timestamp{font-size:11px;opacity:.7;margin-top:4px}.message-status{font-size:10px;margin-top:4px;display:flex;align-items:center;gap:2px}.status-sending{opacity:.5}.status-sent{opacity:.7}.status-delivered{opacity:.8}.status-error{color:#ef4444;opacity:1}.typing-indicator{display:flex;align-items:center;gap:8px;padding:12px 16px}.typing-indicator-content{display:flex;gap:4px;align-items:center}.typing-dot{width:8px;height:8px;border-radius:50%;background-color:#9ca3af;animation:typingDot 1.4s infinite}.typing-dot:nth-child(1){animation-delay:0s}.typing-dot:nth-child(2){animation-delay:.2s}.typing-dot:nth-child(3){animation-delay:.4s}@keyframes typingDot{0%,60%,to{transform:translateY(0);opacity:.5}30%{transform:translateY(-8px);opacity:1}}.typing-indicator-text{font-size:12px;color:#6b7280;font-style:italic}.chat-input-form{display:flex;gap:8px;padding:16px;background-color:var(--chat-bg-color);border-top:1px solid var(--chat-border-color);flex-shrink:0}.chat-input{flex:1;border:1px solid var(--chat-border-color);border-radius:8px;padding:10px 12px;font-size:14px;resize:none;font-family:inherit;max-height:100px;overflow-y:auto}.chat-input:focus{outline:none;border-color:var(--chat-primary-color)}.chat-input:disabled{background-color:#f3f4f6;cursor:not-allowed}.send-button{background-color:var(--chat-primary-color);color:#fff;border:none;border-radius:8px;padding:10px 16px;cursor:pointer;font-size:18px;transition:background-color .2s;min-width:48px}.send-button:hover:not(:disabled){background-color:var(--chat-primary-hover)}.send-button:disabled{background-color:#d1d5db;cursor:not-allowed}.pre-chat-form-container{display:flex;flex-direction:column;height:100%}.pre-chat-form{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:16px}.form-group{display:flex;flex-direction:column;gap:6px}.form-label{font-size:14px;font-weight:500;color:var(--chat-text-color)}.required{color:#ef4444;margin-left:2px}.form-input{border:1px solid var(--chat-border-color);border-radius:8px;padding:10px 12px;font-size:14px;font-family:inherit;transition:border-color .2s}.form-input:focus{outline:none;border-color:var(--chat-primary-color)}.form-input.error{border-color:#ef4444}.form-input:disabled{background-color:#f3f4f6;cursor:not-allowed}.form-error{font-size:12px;color:#ef4444;margin-top:4px}.general-error{background-color:#fee2e2;color:#991b1b;padding:12px;border-radius:8px;margin-bottom:8px}.submit-button{background-color:var(--chat-primary-color);color:#fff;border:none;border-radius:8px;padding:12px;font-size:16px;font-weight:500;cursor:pointer;transition:background-color .2s;margin-top:8px}.submit-button:hover:not(:disabled){background-color:var(--chat-primary-hover)}.submit-button:disabled{background-color:#d1d5db;cursor:not-allowed}@media (max-width: 640px){.chat-widget{width:100vw;width:100dvw;height:100vh;height:100dvh;border-radius:0;box-shadow:none;position:fixed;top:0;left:0;right:0;bottom:0;z-index:10000}.chat-toggle-button{position:relative;z-index:9999}.chat-widget,.message{animation:none}.chat-header{padding-top:max(16px,env(safe-area-inset-top));padding-left:max(16px,env(safe-area-inset-left));padding-right:max(16px,env(safe-area-inset-right))}.chat-input-form{padding-bottom:max(16px,env(safe-area-inset-bottom));padding-left:max(16px,env(safe-area-inset-left));padding-right:max(16px,env(safe-area-inset-right))}.messages-container{padding-left:max(16px,env(safe-area-inset-left));padding-right:max(16px,env(safe-area-inset-right));padding-bottom:8px}.pre-chat-form{padding-left:max(20px,env(safe-area-inset-left));padding-right:max(20px,env(safe-area-inset-right));padding-bottom:max(20px,env(safe-area-inset-bottom))}.chat-toggle-button:hover{transform:none}.close-button:hover,.send-button:hover:not(:disabled),.submit-button:hover:not(:disabled){background-color:inherit}.close-button{width:44px;height:44px;font-size:20px}.send-button{min-width:44px;min-height:44px}.message{max-width:85%}}@media (max-width: 375px){.message{max-width:90%}.chat-header-title{font-size:15px}.bot-avatar-small{width:36px;height:36px}}@media (max-width: 640px) and (orientation: landscape){.chat-header,.messages-container,.chat-input-form{padding-top:12px;padding-bottom:12px}}.messages-container::-webkit-scrollbar,.pre-chat-form::-webkit-scrollbar,.chat-input::-webkit-scrollbar{width:6px}.messages-container::-webkit-scrollbar-track,.pre-chat-form::-webkit-scrollbar-track,.chat-input::-webkit-scrollbar-track{background:transparent}.messages-container::-webkit-scrollbar-thumb,.pre-chat-form::-webkit-scrollbar-thumb,.chat-input::-webkit-scrollbar-thumb{background:#d1d5db;border-radius:3px}.messages-container::-webkit-scrollbar-thumb:hover,.pre-chat-form::-webkit-scrollbar-thumb:hover,.chat-input::-webkit-scrollbar-thumb:hover{background:#9ca3af}@media (max-width: 640px){.messages-container::-webkit-scrollbar,.pre-chat-form::-webkit-scrollbar{width:0;display:none}}