# Write an On-Call Handoff

A handoff is an operational artifact: severity ladder, open pages, budget posture, and who to escalate to.

## Why it matters

Unspoken context is how SEV1s get worse at shift change. Named pages and roles keep FinTech on-call continuous.

## Ticket focus

1. Severity + open pages + error budget
2. Escalation roles (primary / secondary / incident commander)

## Tip codes

- `SEV_LADDER` — SEV1 pages now; SEV2 is urgent but contained
- `OPEN_PAGES` — hand off every firing page by name
- `ESCALATE_NAMED` — roles, not heroics
