# Run a blameless postmortem

After the firefight comes the learning. A good postmortem protects people, exposes systems, and produces action items with owners.

## Raw notes

`/workspace/incident/raw-notes.txt` covers a payments rollback around a bad Redis URL.

## Tasks

Write `/workspace/docs/postmortem-2026-07-24.md` with:

1. **Summary**
2. **Timeline** (deploy → errors → rollback)
3. **Root cause** (must mention redis)
4. **Impact**
5. **Action items** (include a validation follow-up)
6. **What went well**

Stay blameless — no naming or shaming individuals.